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Termas de Papallacta

3.5 star property

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Photo gallery for Termas de Papallacta

Outdoor pool
Lobby sitting area
Free WiFi, bed sheets
Standard Double Room, 1 King Bed | Free WiFi, bed sheets
Free WiFi, bed sheets

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pool
  • Bar
  • Parking included
  • Free WiFi
  • Housekeeping

Explore the area

Map
km. 65 via Quito - Baeza, Papallacta, Napo
  • Termas de Papallacta
    ‪3 min walk‬
  • Papallacta Church
    ‪3 min drive‬
  • Papallacta Lake
    ‪5 min drive‬
  • Quito (UIO-Mariscal Sucre Intl.)
    ‪56 min drive‬

Room options

View all photos for Standard Double Room

Free WiFi, bed sheets

Standard Double Room

  • 15 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | Free WiFi, bed sheets

Standard Double Room, 1 King Bed

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room

Free WiFi, bed sheets

Standard Triple Room

  • 15 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite

Suite | Free WiFi, bed sheets

Suite

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Hot Tub, Pool View

Free WiFi, bed sheets

Deluxe Room, 1 King Bed, Hot Tub, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow

Bungalow | Free WiFi, bed sheets

Bungalow

  • 35 sq m
  • Sleeps 6
  • 1 King Bed and 4 Single Beds

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Glamping cabin, in nature and surrounded by the outdoors with Jacuzzi

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  • Free WiFi
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The price is €156
for 1 night
for 1 night
29 Mar - 30 Mar
Glamping cabin, in nature and surrounded by the outdoors with Jacuzzi

About this property

Termas de Papallacta

Resort in Papallacta with 3 restaurants and full-service spa
3 restaurants, a full-service spa and an outdoor pool are available at this smoke-free resort. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference centre and a coffee shop/cafe are on-site.
Termas de Papallacta offers 56 accommodations. This Papallacta resort provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Recreational amenities at the resort include an outdoor pool.
Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials and body scrubs. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Termas de Papallacta. During your stay, you're just a quick walk from Termas de Papallacta. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and a bar/lounge
  • Take a swim in the outdoor pool
  • Treat yourself to facials, hydrotherapy or body scrubs at the spa
  • Amenities include a front desk safe, meeting rooms and a conference centre
  • Steps from Termas de Papallacta and 5 minutes by car from Cayambe Coca Ecological Reserve
Termas de Papallacta offers its guests a full-service spa and an outdoor pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Termas de Papallacta also features a garden, laundry facilities, and a front desk safe. Self parking is free.

This 3.5-star Papallacta resort is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:30 AM.
Termas de Papallacta has 3 restaurants on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains

Full-service spa

  • Body scrubs
  • Facials
  • Hydrotherapy
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

More

  • Heated floor
  • Heating

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.

Property is also known as

Termas Papallacta Hotel
Termas Papallacta
Termas De Papallacta Hotel Quito
Termas De Papallacta Quito
Termas Papallacta Resort
Termas De Papallacta Quito
Termas De Papallacta Spa R
Termas de Papallacta Resort
Termas de Papallacta Papallacta
Termas de Papallacta Resort Papallacta

Termas de Papallacta Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 266 out of 323 reviews
Rating 8 - Good. 48 out of 323 reviews
Rating 6 - Okay. 6 out of 323 reviews
Rating 4 - Poor. 3 out of 323 reviews
Rating 2 - Terrible. 0 out of 323 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent place for peace and relaxation! Highly recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing resort with a delicious restaurant and amazing spa!
Stayed 2 nights in Nov 2024

6/10 Okay

Andres

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
My fiancé and I are frequent guests to this property. The hot springs are amazing, nevertheless they can do a lot better in the following: 1) Pre check in client service is pretty horrible as the they never pay attention to any requests. It was our 4th anniversary celebration and I’ve asked for a flower decoration for our room and got no response whatsoever. I messaged and called the property several times with no response. 2) Bathroom amenities are poor. Hand soap, shampoo and related are probably not even 2 star hotel level. This property is supposed to be a luxury resort. 3) On this last stay, I forgot my headset in our suite after checkout. When calling to recover my headset, once again they never responded my messages or calls. After several attempts, I finally got a hold of them through their LAN line. Their restaurant staff is great and I hope they continue to improve as this property has amazing potential.
Stayed 1 night in Nov 2024

10/10 Excellent

Roxanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have the most amazing time in the thermal pools. Had so many to choose from and was so relaxing and beautiful surroundings. Rooms were beautiful and clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Chung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

SUSAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly Paradise
Termas de Papallacta hotel is the best I ever been. The hotel consist 53 cabanas with 22 pools technically as you step out of your cabana there is a hot spring pool. They have a huge amazing Spa, indoor Pool with waterfalls, massage rooms. Three Restaurants that offer delicious meals, great variety. The buffet breakfast is everything you can desire for. The only negative I can say is the hard rock thick pillows, inpossible to sleep on. I requested a softer pillow and they delivered it to my room. Service is top notch, though not everyone speaks enough English, but I won't complain about that.
Stayed 1 night in Nov 2024

8/10 Good

Paulina

Stayed 1 night in Oct 2024

10/10 Excellent

WINRICH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a beautiful place and restaurant had delicious food. Beautiful flowers everywhere and lots of hummingbirds. Great spa also.
Stayed 1 night in Oct 2024

10/10 Excellent

Agathonicky

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a magical place. Places beautifully in the mountains. So many pools. Stayed in a cabin, heated floors, jacuzzi tub, and springs right outside available 24/7 made it perfect. Dinner was delicious at the restaurant. Excellent service and we’re able to accommodate allergies. Will be back here one day !!
Stayed 1 night in Oct 2024

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was top notch.
Stayed 1 night in Oct 2024

10/10 Excellent

Brian K

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This thermal hot springs and spa resort was beautiful and not far from Quito. It is an all inclusive spa resort up in the Andes Mountains with full on staff in the restaurant and spa services to meet all your leisure needs. Everything was well maintained around the grounds and they where very environmentally contiguous. Although it is beautiful country, serene and relaxing this place is at 13,000 ' elevation. Don't be in a hurry to walk anywhere, you are going to breath hard unless your a local
Stayed 2 nights in Oct 2024

10/10 Excellent

Thomas

Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel, miami

Stayed 1 night in Sep 2024

10/10 Excellent

Dani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Amazing stay. Everybody super friendly and quick room service
Stayed 1 night in Sep 2024

10/10 Excellent

Ivo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to visit we had a wonderful time.
Stayed 1 night in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not enough time
Only one day but it was wonderful. Made good use of the spa treatments and the restaurant. A great ending to our 10 days in Ecuador. We will be back with friends for a longer stay. All of the staff was very helpful. Gary & Victoria
Stayed 1 night in Sep 2024

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a lovably
Stayed 1 night in Sep 2024

10/10 Excellent

RONALD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

janneth a

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, the surrounding area is well maintained, easy access. The installations and restaurant were very good, big selection of food. Comfortable rooms.
Stayed 1 night in Aug 2024

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great visit
Stayed 1 night in Jul 2024

10/10 Excellent

David, Quito

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa, Austin

Stayed 2 nights in Jul 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel!
This place was exceptional- the surroundings were stunning and the service from reception, to the bar, to the restaurant was exceptional. It felt like such a privilege to be in a gorgeous place with a phenomenal back drop. The only draw back ( and I think someone had already mentioned this) was I was in room 3 and there was lot of noise with people wheeling suitcases at 6am and children running back and forth on the terraces.
Stayed 2 nights in Jul 2024