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Melissa Palace

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Melissa Palace

Terrace/patio
Reception
Deluxe Room, 2 Double Beds, Terrace, Lake View | View from room
Basic Room, 2 Single Beds, Terrace, Lake View | View from room
View from property

Reviews

5.6 out of 10

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
Jalan Nelson Purba No. 28, Tiga Raja, Parapat, North Sumatra, 21174
  • Parapat Point
    13 min walk
  • Parapat Wharf
    14 min walk
  • Lake Toba
    9 min drive
  • Siborongborong (DTB-Silangit)
    116 min drive

Room options

View all photos for Deluxe Room, 2 Double Beds, Terrace, Lake View

Deluxe Room, 2 Double Beds, Terrace, Lake View | In-room safe, desk, blackout curtains, soundproofing

Deluxe Room, 2 Double Beds, Terrace, Lake View

  • Lake view
  • Sleeps 5
  • 2 Double Beds

View all photos for Basic Room, 2 Single Beds, Terrace, Lake View

Basic Room, 2 Single Beds, Terrace, Lake View | In-room safe, desk, blackout curtains, soundproofing

Basic Room, 2 Single Beds, Terrace, Lake View

  • Lake view
  • Sleeps 3
  • 2 Single Beds

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includes taxes & fees
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About this property

Melissa Palace

Boardwalk/promenade guesthouse with 24-hour front desk and coffee shop/cafe
Along with a restaurant, this guesthouse has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, 24-hour room service and dry cleaning are on-site.
Melissa Palace offers 9 accommodations with a safe and complimentary dressing gowns. Televisions come with cable channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

During your stay at Melissa Palace, you'll be within walking distance of Parapat Point. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Parapat Point and Parapat Wharf
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Melissa Palace. Self parking is free.

Smoking is allowed in designated areas at this 3-star Parapat guest house.

Melissa Palace has a restaurant on site.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In a regional park
  • On a lake
  • On the boardwalk/promenade
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Restaurant dining guides

More

  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 17

Check-out

Check-out before 1:00 PM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Melissa Palace

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 100000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: IDR 100000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • There is no hot water on site.
  • Pets and service animals are not allowed on site.

Property is also known as

Melissa Palace Guesthouse Parapat
Melissa Palace Guesthouse
Melissa Palace Parapat
Melissa Palace Parapat
Melissa Palace Guesthouse
Melissa Palace Guesthouse Parapat

Melissa Palace Reviews

Reviews

5.6
Rating 10 - Excellent. 0 out of 9 reviews" "
Rating 8 - Good. 2 out of 9 reviews" "
Rating 6 - Okay. 4 out of 9 reviews" "
Rating 4 - Poor. 2 out of 9 reviews" "
Rating 2 - Terrible. 1 out of 9 reviews" "

6.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

4.4/10

Property conditions & facilities

3.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Only the view from balcony of the building. Actually no view from the room even on the information of regarding of the room have a view from the room. Had mosquitos and the bath room have a problem with the water.. during staying there no water in ther morning..
Stayed 1 night in Apr 2019

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2019

6/10 Okay

Eddie

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good location & decent wifi
Pros: Spacious room, very near to Tigaraja port. Easy to get Halal food nearby the hotel. Speedy wifi. Cons: No hot water, no fan or AC, clogged sink.
Stayed 1 night in Jan 2019

8/10 Good

yee

Liked: Cleanliness, staff & service, room comfort
Wonderful and Comfortable Stay
We checked into the room late, around 3.45pm. This was due to the fact that the previous guests checked out very late at the place. We waited for more than one hour before we could enter our room to rest. Otherwise, the reception was very helpful and polite.
Stayed 3 nights in Jan 2019

4/10 Poor

Verified traveller

Old hotel ,room condition looked unpleasant.
Stayed 1 night in Jan 2019

2/10 Terrible

silvia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

6/10 Okay

Arif

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Melissa Palace Riwayatmu kini
Pengalaman mengesankan ttg keramahan pemilik penginapan dan Wifi cuma itu saja Pengalaman yg disesalkan 1. Saluran air mampet 2. Air mati, tidak standby 24 jam 3. Tempat tidur yg luar biasa rusaknya sampai tidak bisa dipakai dgn nyaman 4. Tidak tersedia Handuk 5. Tidak ada sabun
Stayed 1 night in May 2022

4/10 Poor

rainer

Disliked: Staff & service, property conditions & facilities, room comfort
es gibt viel bessere hotels und günstiger
laut, nervig, kalt wasser, koffer selber in die dritte etage schleppen. zu den fähren kurze strecken. in die ortschaft parapat weit. kein frühstück. deutlich zu teuer. im nachbar hotel (danau toba, pardede, regierungshotel direkt daneben mit pool etc., ) für gleichen preis mehr komfort.
Stayed 2 nights in Dec 2018