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3.5 out of 5

"Everything great! The only thing is the room a little bit uncomfortable smelly (vinegar smell) " More

By a verified traveller on Sat 21 Jul 2018

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Family Studio

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio Double

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Studio Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Apartment

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

The clean apartments at APPARTHOTEL Torcy get high marks from our customers. During your stay, you're just a quick walk from Bay 2. Free WiFi in public areas and breakfast (surcharge) are available. This comfortable aparthotel has 97 apartments over 5 floors. Each apartment includes amenities such as free WiFi and a kitchenette.

  • Each apartment offers a kitchenette, a flat-screen TV and a fridge
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include multilingual staff, a lift and a vending machine
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 9 minutes by foot from Bay 2 and a 4-minute drive from Centrex
  • Cats and dogs welcome for a fee (restrictions apply)

APPARTHOTEL Torcy ratings based on 4 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for APPARTHOTEL Torcy

Everyone (2) Family (2)
4 out of 5
Everything great! The only thing is the room a little bit uncomfortable smelly (vinegar smell)

Posted by on 21 Jul 2018

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Comment from Hotel Management

5 Sep 2018 by Karima

Good morning,, Thank you for sharing your experience after your stay at our hotel. We use natural products for the cleaning of our apartments. The room had probably been cleaned shortly before your arrival and that's why the smell of vinegar was still present. We hope to welcome you soon during your future stay in the region. Regards,

4 out of 5

excellent value for money

Pros: good value for money
Location: shops, restaurants, the train station
I was prepared for the worst when i booked this hotel because of the reviews online. I only booked it as it was the only hotel that has rooms available for the 5 nights I wanted to stay there. It is excellent value for money. The rooms were cleaned everyday during my stay. the bathroom is very small but big enough to have a shower. It is clean and I did not mind how small it was. The bed was clean. I would use this hotel again as it is excellent value for money and very close to Disneyland. It is only three stops away on the train. It is close to the station. There are shops near by and also restaurants just at the back of the hotel. The hotel is located on line A near Disneyland in Torcy. The is a shopping mall two stops away from Torcy in Val de Europe. The hotel receptionists speak English.

Posted by on 11 Apr 2018

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Comment from Hotel Management

16 Apr 2018 by Karima

Thank you for sharing your positive experience after your stay in our hotel. The hotel has been fully renovated and we have old reviews that are unfortunately not in our favor. We are delighted that your stay has gone well and that you have seen for yourself the benefits of our hotel. We hope to welcome you for your next stay. Regards

3 out of 5
Zimmer leider mit Pilzbefall an der Decke. Für den Preis hätten wir mehr Sauberkeit gewünscht. Lage ist gut.

Posted by on 2 Jan 2020

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Comment from Hotel Management

6 Feb 2020 by sales manager

Sehr geehrter Kunde, Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen nach Ihrem Aufenthalt in unserem Hotel mit uns zu teilen. Ihre Anwesenheit bei uns ist sehr wichtig, ebenso wie Ihre Kommentare. Indem Sie uns mitteilen, was Ihnen während Ihres Aufenthaltes gefallen hat und wie wir uns verbessern können, helfen Sie uns, Ihnen und anderen Gästen in Zukunft ein herausragendes Erlebnis zu bieten. Wir hoffen, Sie werden uns bald wieder besuchen.

3 out of 5
Nettes Personal, sauber, für französische Verhältnisse in Ordnung, wir haben es nur zum schlafen genutzt

Posted by on 25 Sep 2019

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Comment from Hotel Management

3 Oct 2019 by sales manager

Sehr geehrter Kunde, Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen nach Ihrem Aufenthalt in unserem Hotel mit uns zu teilen. Wir freuen uns, dass Sie den für Sie reservierten Empfang zu schätzen wissen. Wir hoffen, Sie bald wieder begrüßen zu dürfen. Mit freundlichen Grüßen,

Property Features

APPARTHOTEL Torcy offers its guests a vending machine, multilingual staff, and a television in common area. WiFi is free in public spaces. A complete renovation of APPARTHOTEL Torcy was completed in March 2021. This 3-star Torcy aparthotel is smoke free.

  • 97 guestrooms or units
  • 5 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchenette
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Torcy Station (0.8 km / 0.5 mi)

Room Amenities

APPARTHOTEL Torcy offers 97 accommodations with blackout curtains. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. 17-inch flat-screen televisions come with digital channels. Housekeeping is offered on request and hairdryers can be requested.

  • In-room kitchenette
  • Flat-screen television
  • Digital channels
  • Fridge
  • Microwave
  • Stovetop
  • Electric kettle
  • Kitchenware
  • Shower
  • Housekeeping (on request)
  • Hairdryer available
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 11 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. The property is professionally cleaned.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 90 per stay
  • A tax is imposed by the city: EUR 5.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 12.50 for adults and from EUR 6.50 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Adagio Access Marne-la-Vallée
  • Adagio Access Marne-la-Vallée House
  • Adagio Access Marne-la-Vallée House Torcy
  • Adagio Access Marne-la-Vallée Torcy
  • Adagio Access Torcy
  • APPARTHOTEL Torcy Aparthotel
  • APPARTHOTEL Torcy
  • Apparthotel Torcy Marne-La-Vallee
  • APPARTHOTEL Torcy House
  • APPARTHOTEL Torcy Torcy
  • APPARTHOTEL Torcy Aparthotel
  • APPARTHOTEL Torcy Aparthotel Torcy

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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