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City Residence Chelles

2.0 star property

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December 2024
January 2025

Photo gallery for City Residence Chelles

Studio | Iron/ironing board, bed sheets
Fridge, microwave, stovetop, electric kettle
Reception
Lobby
Lobby sitting area

Reviews

6.2 out of 10

Popular amenities

  • Parking available
    Parking available
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
  • Kitchen
    Kitchen
  • Breakfast available
    Breakfast available
  • Free WiFi
    Free WiFi

Explore the area

Map
55-59 avenue Francois Mitterrand, Chelles, 77500
  • Vaires-sur-Marne Lake
    4 min drive
  • Château de Champs-sur-Marne
    6 min drive
  • Centre Commercial les Arcades
    9 min drive
  • Paris (CDG-Roissy-Charles de Gaulle)
    29 min drive

Room options

View all photos for Studio

Studio | Iron/ironing board, bed sheets

Studio

  • 18 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio

Studio | Iron/ironing board, bed sheets

Studio

  • 16.5 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment

Standard Apartment | Living room | Flat-screen TV, offices

Standard Apartment

  • 29 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Room
Premiere Classe Marne La Vallée - Bussy Saint Georges
Pet-friendly
Free WiFi
Restaurant
Air conditioning
3.8 out of 5, Good, (1001)
The price is €76
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Premiere Classe Marne La Vallée - Bussy Saint Georges

About this property

City Residence Chelles

Aparthotel units in Chelles with kitchenettes
Along with self parking, this smoke-free aparthotel has laundry facilities and free WiFi in public areas. Other amenities include multilingual staff. Each apartment features an office and a kitchenette with a fridge, a stovetop and a microwave. A flat-screen TV, an electric kettle and a hairdryer are among the other amenities available to guests. Housekeeping is not available.
City Residence Chelles offers 55 accommodations with a hairdryer. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit.

Flat-screen televisions are featured in guestrooms. Business-friendly amenities include offices and desk chairs.

You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and laundry facilities at City Residence Chelles. Built in 2006, this budget aparthotel has 55 apartments over 6 floors. A kitchenette and a flat-screen TV are available in each apartment.
  • Each apartment offers a kitchenette, a flat-screen TV and a fridge
  • Free Wi-Fi in some public areas
  • Buffet breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Amenities include laundry facilities, multilingual staff and a lift
  • 13 minutes by car from Val d'Europe and 14 minutes from Château de Ferrieres
  • Cats and dogs welcome for a fee
As a guest of City Residence Chelles, you'll find multilingual staff, laundry facilities, and a lift. Public spaces have free WiFi. For a fee, parking is available.

This Chelles aparthotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 8:30 AM to 11:00 AM.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Parking on site (EUR 5 per day)
  • Extended parking on site (EUR 5 per day)

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:30 AM to 11:00 AM on weekends; EUR 9 per person
  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • Flat-screen TV

Laundry

  • Laundry facilities

Work spaces

  • Desk chair
  • Office

Comfort

  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • One pet total
  • Fee: EUR 6 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Iron/ironing board on request
  • Multilingual staff
  • No housekeeping service

Location highlights

  • In the city centre
  • Near a train station

Things to do

  • Golfing nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 55 units
  • 6 floors
  • Built in 2006

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

The front desk is open Monday - Saturday (8:00 AM - noon) and Monday - Saturday (3:00 PM - 9:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Reception hours are 7 AM to noon and 3-9 PM on Monday, 7 AM to noon and 3 PM-4:30 AM Tuesday-Friday, 8 AM to noon and 3 PM-4:30 AM on Saturday, and 8 AM to noon and 2-4 PM on Sunday.

Access methods

Staffed front desk

Pets

  • Pets: EUR 6 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 85 per accommodation, per stay
  • A tax is imposed by the city: EUR 3.25 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 9 per person
  • Self-parking fee: EUR 5 per day
  • Extended parking fee: EUR 5 per day
  • Pet fee: EUR 6 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, ANCV Cheques-vacances and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Saturday: 8:00 AM - noon
  • Monday - Saturday: 3:00 PM - 9:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

City Residence Chelles
City Residence Chelles Aparthotel
City Chelles
City Residence Chelles Chelles
City Residence Chelles Aparthotel
City Residence Chelles Aparthotel Chelles

City Residence Chelles Reviews

Reviews

6.2
Rating 10 - Excellent. 63 out of 592 reviews" "
Rating 8 - Good. 177 out of 592 reviews" "
Rating 6 - Okay. 168 out of 592 reviews" "
Rating 4 - Poor. 97 out of 592 reviews" "
Rating 2 - Terrible. 87 out of 592 reviews" "

6.2/10

Cleanliness

6.4/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Natasha

Travelled with family
Liked: Cleanliness
Stayed 5 nights in Jul 2024

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Suresh Babu

Liked: Cleanliness, property conditions & facilities
They could improve lot of things and check in is challenging after hours
Stayed 2 nights in Jun 2024

10/10 Excellent

Jahanzeb

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was our first trip to Paris, and the hotel management was incredibly helpful. They assisted us with local bus timings, provided information about the area, shops, and everything we needed. The hotel was impeccably clean and tidy, and the elevator was very efficient. Parking facilities were excellent, and our apartment was spotless. The view from the window, especially in the morning, was delightful. Overall, we highly recommend this hotel.
Stayed 3 nights in Apr 2024

6/10 Okay

AIdan

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2023

6/10 Okay

Verified traveller

Disliked: Room comfort
Cheap and not so cheerful
One started roll of toilet paper was all that was provided. Lumpiest pillow I have ever seen. Secure car park gates were left open on many occasions during my stay. Cheap and convenient for where I needed to be.
Stayed 6 nights in Oct 2023

2/10 Terrible

Christopher

Travelled with family
Disliked: Cleanliness, room comfort
WORST HOTEL IN EUROPE - DO NOT USE
Awful stay , worst hotel I have ever used UNSAFE UNCLEAN - DO NOT USE - STAY AWAY
Stayed 1 night in Sep 2023

4/10 Poor

Asia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The price of the hotel and the proximity from Disney was reasonable. The hotel was 20-25 mins away from Disneyland Paris. The hotel attendant was super helpful and friendly however I did not expect to pay for parking or city tax. Additionally, you will be charged for a 30 Euro fee if the room is not properly cleaned or the trash is not taken out. The hotel’s property outside and inside was not clean. I was disappointed to find that this hotel did not have AC, the shower is extremely small and dangerously high to step in and out of. However, the kitchen was really convenient and useful.
Stayed 3 nights in Sep 2023

6/10 Okay

Kellie

Travelled with family and small children, Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Nothing particular bad to say about the property however also nothing great to say, the only issue we had was that their room key machine wasn’t working so we had to be let into our room each time we went back to the hotel.
Stayed 2 nights in Jul 2023

6/10 Okay

Raghuram

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 5 nights in Apr 2023

6/10 Okay

marcus

Travelled with family
Disliked: Cleanliness, room comfort
Ok for a place to put your head
Arrived late evening and took a few minutes to find the accommodation. Pleasant greeting when we arrived. Was not aware of the €85 deposit. Also not offered parking Nicely sized appt, but sofa bed was not pulled out. Room smelt of cigarette but too late at night to change and presume other rooms may have been the same. Biggest issue was that the bathroom was off the main bedroom which meant the person staying in the main room did not have easy access during the night. We only used the room as a base for Disney, which is only 25 minutes away so not too far to go, and food value
Stayed 3 nights in Feb 2023

2/10 Terrible

Adnan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Avoid if possible. We experienced a number of terrible things as below, - urine in the hallway - water leaking from toilet - sewage smell in the room - broken window blinds
Stayed 4 nights in May 2022

6/10 Okay

Rahul, Devaraj

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Fridge was broken and kept me awake all night. The shower was broken. Everything else was good.
Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel states its near Disneyland Parks. It is a €50-€60 trip away in a taxi. The hotel is very run down, only one out of the three receptionists were helpful. Our shower was broken but was not pointed out it was broken and fell on my young son as it was left balanced looking like it was ok to use. There was no plug for the bath and the sink plug was broken (had to use a knife to let the water out) and when we asked about this were asked 'Have you spoken to the cleaners?' who we never saw. The kitchen was old and cupboard doors nearly falling off. Breakfast advertised between 7-10, but when we went to go down just after 8 before heading out we were told nothing would be ready for 20 minutes. No English TV and no option to change language. Free wi-fi advertised but it was not working and was told it hadnt worked for a few months.
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Stayed 5 nights in Nov 2019

8/10 Good

VYMALA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2019

2/10 Terrible

R.bakkar, London

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Previous stay was good and this is the worst experience this time receptionist is so dumb room is dusty and would never return to this place please avoid
Stayed 2 nights in Apr 2019

2/10 Terrible

r.bakkar, London

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Previous stay was good and this is the worst experience this time receptionist is so dumb room is dusty and would never return to this place please avoid
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place. Good location for Disneyland paris. Mac Donald’s opposite. Quiet area
Stayed 2 nights in Sep 2019

6/10 Okay

Laura

It’s ok 👌
Swapped rooms due to something not working. Next room had a blocked sink. We informed the front desk who said it couldn’t be fixed that night and they’d send a technician the day after. Nobody came. The room was sufficient and relatively clean. It was all so so. It is significantly cheaper than staying in Paris. It’s ok - I don’t really feel I can sell it more than that!
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
Stayed for 3 nights but no housekeeping done once also did not provide with clean towels. As the weather was hot very suffocating. No AC or fan
Stayed 3 nights in Aug 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like anything about this property. It's in the bush. The steps and elevator smell horrible, ( like fresh air never pass through the building for years) The room have no air condition. The room have no curtains or drapes, we had to sleep with the windows open. The bedding and towels are old and wash out. The receptionist need training. She does not have a customer relations. I ask her how to connect to the WIFI. She sitting on her chair and pointing. I did not understand her. After she finish help me. I saw her shaking her head in negativity. We book 4 nights. We only stay 1 night. I already told my credit company I am not paying for the nights I did not utilize.
Stayed 4 nights in Jul 2019

4/10 Poor

Verified traveller

Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

Stayed 4 nights in Jun 2019