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Disney Hotel Santa Fe

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Disney Hotel Santa Fe

Exterior
In-room safe, blackout curtains, soundproofing, iron/ironing board
Front of property – evening/night
Front of property – evening/night
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Parking available
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Disneyland Resort Paris, Marne-la-Valle, Coupvray, Seine-et-Marne, 77700
  • Disney Village
    12 min walk
  • Val d'Europe
    2 min drive
  • Disneyland® Paris
    7 min drive
  • Paris (CDG-Roissy-Charles de Gaulle)
    40 min drive

Room options

View all photos for Cars Standard Room near facilities

In-room safe, blackout curtains, soundproofing, iron/ironing board

Cars Standard Room near facilities

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Cars Standard Room - River side

In-room safe, blackout curtains, soundproofing, iron/ironing board

Cars Standard Room - River side

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Room

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

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The price is €436
for 1 night
includes taxes & fees
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About this property

Disney Hotel Santa Fe

Hotel with free local shuttle, near Disney Village
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas, a free area shuttle and a free theme park shuttle are also provided. Additionally, a coffee shop/cafe, early theme park entry and theme park character encounters are on-site.
Disney Hotel Santa Fe offers 1000 accommodations with a safe and a hairdryer. Flat-screen televisions come with premium satellite channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Disney Hotel Santa Fe. During your stay, you'll be within walking distance of Disney Village. Features include free WiFi in public areas and a free area shuttle, plus a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at La Cantina, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 12 minutes by foot from Disney Village and a 2-minute drive from Val d'Europe
  • Free local-area and theme park shuttle service
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle at scheduled times and a train station pick-up service are available for a fee. Early theme park entry, theme park character encounters, and a vending machine are also featured at Disney Hotel Santa Fe. Parking is available for a fee.

This Coupvray hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11:00 AM.
La Cantina – This buffet restaurant specialises in international cuisine and serves breakfast and dinner.
Rio Grande Bar – On-site bar. Open daily.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 10 AM to 6 PM at scheduled times
  • Free area shuttle
  • Area shuttle
  • Train station pick-up shuttle (surcharge)
  • Free theme park shuttle
  • Parking on site (surcharge)

Food and drink

  • Daily buffet breakfast available 7 AM to 11:00 AM for a fee: EUR 21 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Cantina
  • Rio Grande Bar

Family friendly

  • Children's games
  • Early theme park entry
  • Free area shuttle
  • Free cot
  • Free theme park shuttle
  • Snack bar/deli
  • Soundproofed rooms
  • Theme park character encounters

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 4 floors
  • Built in 1992
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

More

  • Ceiling fan
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note: Modifications, such as adding meal plans or park tickets, cannot be made after booking is complete.
Guests must pre-book Magical Shuttle, a transfer service from the Paris airports to the hotel. For more details and to book transfer service, contact Magical Shuttle service directly.
Guests who are planning to visit Disneyland® Paris must register tickets or purchase dated park tickets in advance of travel due to the park’s limited capacity. Park entrance tickets are not available for sale on-site.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21 for adults and from EUR 14 for children
  • Airport shuttle fee: EUR 23 per person (one-way)
  • Airport shuttle fee per child: EUR 10 (one-way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Disney's Hotel Santa Fe®
Disney's Hotel Santa Fe® Coupvray
Disney's Santa Fe®
Disney's Santa Fe® Coupvray
Disney's Santa Fe® Hotel
Disney's Hotel Santa Fe Coupvray
Disney's Hotel Santa Fe
Disney's Santa Fe Coupvray
Disney's Santa Fe
Disney's Hotel Santa Fe
Disney Hotel Santa Fe Hotel
Disney Hotel Santa Fe Coupvray
Disney Hotel Santa Fe Hotel Coupvray

Disney Hotel Santa Fe Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 433 out of 1002 reviews" "
Rating 8 - Good. 366 out of 1002 reviews" "
Rating 6 - Okay. 116 out of 1002 reviews" "
Rating 4 - Poor. 56 out of 1002 reviews" "
Rating 2 - Terrible. 31 out of 1002 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Travelled with family
Liked: Staff & service
Paying for the convenience
A reasonable base camp for a stay at Disney. The room was quite tired and the roof fan was pretty useless against the summer heat, but the location is good, breakfast is decent and staff were kind and helpful. Pluto and Goofy in to foyer made my daughter’s trip. Essentially, you’re paying for the convenience of being close to the parks and getting the extra golden hour in the morning etc. If the hotel were elsewhere I wouldn’t stay again but I wouldn’t be against using it as a base for a Disney trip in future.
Stayed 2 nights in Aug 2024

8/10 Good

Steven

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great value location within Disney park. Easy parking and access to bags etc later on the day. Check in was quick and easy on the morning of arrival to collect Disney passes, and staff very helpful. Breakfast variety was good - no pre booking, and even buffet was tex mex style and ok. Would stay again very happily.
Stayed 1 night in Aug 2024

8/10 Good

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If there was air conditioning in the rooms it would’ve made our stay excellent.
Stayed 2 nights in Aug 2024

6/10 Okay

Ruben

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This is on the value resort side. The rooms were very small and did not have air conditioning which is not ideal for summer, especially when the window only opens a few cm/ inches. It is pricey for the value. I recommend the Sequoia Lodge which is much nicer and around the same price. Staff all around is not very nice or helpful. They will greet you because it’s a Disney property but they don’t go out of their way for anything. aa
Stayed 2 nights in Aug 2024

4/10 Poor

Ashley

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We stayed in Luigi, the building we were given was small and smelled strong of some kind of glue, mixed with the hot stale air in the building it wasn't very pleasant. The room was as expected, a little tired but adequate. However the major issue is that it only had a ceiling fan and a very small window that only opened about an inch. This made it extremely hot and unbearable to sleep in. We didn't get much sleep our entire stay due to the excessive heat in the room, it was very uncomfortable and needs some kind of aircon for the summer months. The excessively hot room ruined our holiday as we were all grumpy from lack of sleep and the extreme discomfort of the room after a day in the parks. Breakfast was a general buffet, nothing spectacular and if we didn't have half board we wouldn't have paid to eat there. The grounds aren't nothing to write home about and not as nice as the other Disney hotels we have stayed in, both New Port Bay and Sequoia Lodge are much nicer in every aspect and I wouldn't stay at Santa Fe again, it is worth paying that little bit extra for a much nicer all round experience. The walk to the park took us about 15mins, so not bad. The bus was very busy the couple of times we used it. Overall I wouldn't recommended staying here, unless your budget absolutely won't allow any other hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Steve

Liked: Staff & service
Disliked: Property conditions & facilities
Needs an upgrade.
Stayed 1 night in Jul 2024

8/10 Good

Roger

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Perfect as a cheaper Disney hotel offering early access to hte park. Don;t expect to spend much time here and no facilities like a pool, but as a bed to sleep after the parks it's perfectly fine - free shuttle every 12 minutes to the parks & train station.
Stayed 2 nights in Jul 2024

6/10 Okay

Sarah

Stayed 3 nights in Jul 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, with brilliant access into the Disney parks.
Stayed 3 nights in Jul 2024

8/10 Good

Charlotte

Liked: Staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Hailey

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice Disney hotel, comparable to the Disney hotels in the US. They let us check in early, which was great. About a 15 min walk from Disney. You can do Laundry at hotel Cheyenne which is right next to Santa Fe.
Stayed 3 nights in Jun 2024

4/10 Poor

Kelley

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
PROS: 1. The staff was incredibly friendly and helpful. 2. The breakfast buffet had options for everyone in our family. 3. I loved that there was a restaurant, bar, and store selling Disneyland merchandise on site. 4. The room was clean (albeit not anything fancy). 5. It was conveniently located and we liked that there was a free shuttle to and from Disney. CONS: 1. The room had no air conditioning (which seems standard in France) during an 85* (Fahrenheit) heat wave. We were on the 3rd floor and heat rises, and it was 80* in our room at all times, even at night. The window opened a couple inches, but there were a bunch of spiders on the window outside (one of whom looked pregnant) and we didn’t want them to come during the night so we kept the window closed. The ceiling fan did nothing but move the hot air around. We had to sleep on top of the covers and we were still sweltering hot. 2. The water in the shower would not stay one temperature. It kept fluctuating between extremely cold and extremely hot.
Stayed 2 nights in Jun 2024

8/10 Good

Olubunkunola

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Good proximity to the park, decent food, but not great, not great drinks included - need better deep cleaning - decor was not giving Disney standard. Dull and outdated. Cheap finishings. Mould in bathroom tile grout - water stains / limescale stain in toilet
Stayed 1 night in Jun 2024

6/10 Okay

Francesco

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The hotel is old, dated, dirty. Not worth the money you pay for. Surrounding area it’s beautiful, clean and very well kept
Stayed 3 nights in Jun 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay - very comfortable and a 15 min walk from the park
Stayed 3 nights in Jun 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Bathroom was falling apart
Stayed 2 nights in May 2024

8/10 Good

Gemma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and comfortable enough hotel. Had to ask for kettle to make drinks. Otherwise all good
Stayed 3 nights in May 2024

6/10 Okay

Jacqueline

Travelled with family
Disliked: Property conditions & facilities
The property was very worn and cheap looking. Only superficially clean. For example, the phone was very dirty. Would not recommend for the price.
Stayed 3 nights in Mar 2024

10/10 Excellent

Myria

Stayed 1 night in Apr 2024

4/10 Poor

Terri-Ann

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bare bones basic, and I mean BASIC. If you are familiar with Disney facilities in the U.S., lower your expectations for Sante Fe. Needs refurbishment. Staff NEEDS training on Disney signature customer service. Seemed as if most employees were in a bad mood. Its rumored the French are rude but i was trying to be neutral. None of the usual happy Disney smiles and greeting we are accustomed to in Orlando, Fl. I noticed in different buildings some old dilapidated ice machines, none of which were working. Asked front desk for ice. They sent us to the bar area of the restaurant La Cantina. We greeted the man at the bar and asked for ice. Again, seemed as if we were bothering them. He reluctantly threw a few pieces of ice in a cup and handed it to us. The Disney bus transportation is a free for all. No semblance of order or structure. Everyone rushes the doors. Stroller or wheel chair?? Good luck! Same customer service at the parks. Just unpleasant. For the tv, on the main screen that greets each family, go to settings and choose English. That will give you English for the Disney channels only. Otherwise you only get BBC News and Europe News channel. There are some Spanish, German, Mandarin and French channels. No fridge, no coffee in rooms (which we knew). If you use washcloths, bring your own. No wash cloths provided. Towels are paper thin and rough. Towels a Dollar Store would sell. Bed and pillows are not good either. we would not stayatSanteFe
Stayed 2 nights in Mar 2024

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the Cars theme. Everyone was very nice and helpful. The ceiling fan in our room was broken but we just cracked a window instead. Overall, good experience.

10/10 Excellent

Irene

Stayed 2 nights in Mar 2024

6/10 Okay

Simon

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Solid hotel. Missing some basics.
Good enough that we'd stay there again. Some easy fixes to make it much better. Very slow checking in WiFi terrible, had to use our own to stream a movie. No bath plug for son to have a bath. No kettle to make a tea or coffee One pillow each Cleaning trolley right outside our room 24/7
Stayed 3 nights in Mar 2024