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Family Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Signature Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite (Marlene Dietrich)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Lancaster. During your stay, you're just a quick walk from Champs-Élysées. Free WiFi in public areas, a full-service spa and a restaurant are available.

  • Free WiFi
  • Enjoy French cuisine and garden views while dining at Monsieur Restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Indulge with massages, facials or body scrubs at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Steps from Champs-Élysées and 9 minutes on foot from Arc de Triomphe
  • Pets welcome for a fee

Hotel Lancaster ratings based on 3 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Lancaster

Couples (1) Family (2)
2 out of 5
Wir waren etwas erstaunt über den Zustand des Hotels. In keinster Weise ist dieses Hotel 5 Sterne würdig. Die Gänge wirken ungepflegt und schmutzig. Die Zimmergrösse ist in eher großzügige. Im Bad kein bisschen von Luxus. Die großen fest montierten Duschgelflaschen waren schmutzig und eine im Zimmer 202 nicht bedienbar. Bei der Kaffeemaschine hat es keine Creme oder Milch gehabt. Unser erstes Zimmer war so ringhörig, dass wir jedes Wort von nebenan verstehen konnten. Sogar den Haartrockner haben wir gehört. Nach unsere Reklamation durften wir das Zimmer wechseln, angrenzend an eine Suite resp. deren living room. Trotz dem Hinweis, dass leider alle Zimmer ringhörig seien, war das zweite Zimmer deutlich ruhiger.

Posted by on 15 May 2022

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Comment from Hotel Management

17 May 2022 by Chris

Dear guest, First of all, I would like to present you my most sincere apologies for not having met your expectations and standards. Thank you for your review and your comments. It is always very much interesting and constructive to have the feelings and the perception of our estimated guests. We are sorry that your impression of the hotel was so bad. Our daily goal is to make sure people will find on site the dream they bought and we are most sad when we fail. Should you give us the opportunity of better serving you again, we would really like to change your mind on the overall coziness of the Lancaster. With kind regards. Christophe Lajoinie Guest Care & Front Of House Manager HOTEL LANCASTER

5 out of 5
Sehr schönes Hotel in einer Seitenstrasse zur Champs Élysée gelegen. Metro Station George V liegt nur wenige Schritte entfernt. Die Zimmer sind grosszügig und sehr schön eingerichtet. Personal äusserst freundlich und zuvorkommend. Top Adresse in Paris.

Posted by , from Fruemsen on 17 Apr 2022

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Comment from Hotel Management

19 Apr 2022 by Chris

Dear guest, We thank you for your choosing to stay at the Lancaster and for your kind quotation 5/5. We all look forward to welcoming you to the Lancaster in the near future. With warm regards. Christophe Lajoinie Guest Care & Front of House Manager HOTEL LANCASTER

3 out of 5
Personal 1A und Lage top! Zustand des Gebäudes wünschenswert/sehr alt - Zimmer war sehr klein - im Bad funktionierte nicht alles einwandfrei

Posted by , from Basel on 27 Sep 2019

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Comment from Hotel Management

28 Sep 2019 by Chris

Dear Guest, Thank you for your kind words regarding the staff and the hotel location. We are sorry and we apologize for the inconvenience regarding the bathroom. We are pleased to inform you that next month our new hotel owners will start a refurbishment. We are proposing 3 different room categories classic, deluxe and executive. Should you give us a second chance, please consider an executive if you like large bedrooms. With kind regards Christophe Lajoinie Guest Care and Front of House Manager

Property Features

Hotel Lancaster offers its guests a full-service spa. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a business centre and meeting rooms. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hotel Lancaster. For a fee, parking is available. A complete renovation of Hotel Lancaster was completed in June 2021. This 5-star Paris hotel is smoke free.

  • 54 guestrooms or units
  • 8 levels
  • Conference rooms
  • Built in 1889
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Paris-St-Lazare Station (1.7 km / 1.1 mi)
  • Metro station: George V Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Lancaster offers 54 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include baths or showers, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Premium channels
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

Monsieur Restaurant – Overlooking the garden, this restaurant specialises in French cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required.

Late-night fare is available from 24-hour room service.

Spa Services

The on-site spa has 2 treatment rooms, including rooms for couples. Services include sports massages, facials, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open daily.

  • Sauna in spa
  • Hot tub in spa
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Sports massage
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 100.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 60 per pet, per day
  • Maximum 1 (weight limit: 22 lb per pet) Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 10.73 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 42 for adults and from EUR 18 for children
  • Valet parking fee: EUR 35 per night (in/out privileges)
  • Pet fee: EUR 60 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Lancaster
  • Hotel Lancaster Paris
  • Lancaster Paris
  • Hotel Lancaster Paris Champs-Elysées
  • Hotel Lancaster Champs-Elysées
  • Lancaster Paris Champs-Elysées
  • Lancaster Champs-Elysées
  • Lancaster Hotel Paris
  • Hotel Lancaster Hotel
  • Hotel Lancaster Paris
  • Hotel Lancaster Hotel Paris
  • Hotel Lancaster Paris Champs Elysées

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.