Hotel Mercure Paris La Défense

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Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar

Gym

Room service

Pet-friendly

Housekeeping

Parking available

Explore the area

18-30 Rue Baudin, Place Charras, Courbevoie, 92400

La Défense
2 min walk
Valentino
1 min walk
Courbevoie Station
7 min walk
Paris (CDG-Roissy-Charles de Gaulle)
41 min drive

Room options

In-room safe, desk, laptop workspace, blackout curtains

Classic Room, 2 Single Beds, Bathtub

20 sq m
Sleeps 2
2 Single Beds

Privilege, Twin Room, 2 Single Beds

20 sq m
Sleeps 3
2 Single Beds

Standard Room, 3 Single Beds

20 sq m
Sleeps 3
3 Single Beds

Suite, 1 Double Bed with Sofa bed

Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Room, 1 Double Bed, Accessible

20 sq m
Sleeps 2
1 Double Bed

Classic Twin Room, 2 Single Beds

20 sq m
Sleeps 2
2 Single Beds

Privilege, Room, 1 Double Bed

20 sq m
Sleeps 3
1 Double Bed

Classic Room, 1 Double Bed

20 sq m
Sleeps 2
1 Double Bed

Similar properties

Pet-friendly

Free WiFi

Restaurant

Air conditioning

for 1 night

includes taxes & fees

1 Jan - 2 Jan

About this property

Hotel with a fitness centre, in the vicinity of Champs-Élysées

This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a steam room and a coffee shop/cafe are on-site. Housekeeping is available on request.

Hotel Mercure Paris La Défense offers 507 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Courbevoie hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a steam room and a fitness centre.

During your stay at Hotel Mercure Paris La Défense, you're just a quick walk from La Défense. Features include free WiFi in public areas, plus a restaurant and a gym.

Free WiFi
Enjoy a bite to eat at VINGKO, a bistro that serves French cuisine
Buffet breakfast served daily for a fee
Self-parking available for a fee
Services include dry cleaning/laundry, a porter and luggage storage
On-site recreation includes a gym and a steam room
8 minutes by car from Champs-Élysées and 11 minutes from Stade de France
Pets welcome for a fee

Hotel Mercure Paris La Défense offers its guests a steam room and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 7 meeting rooms. Event space at this hotel measures 1798 square feet (167 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Mercure Paris La Défense. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Courbevoie hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.

VINGKO – This bistro specialises in French cuisine and only serves dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Parking on site (EUR 18 per day)
Limited on-site parking
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 20.50 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli

Restaurants on site

VINGKO

Family friendly

Free cot
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Vending machine

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Turndown service

Business services

1,798 square feet of conference space
7 meeting rooms
Business centre
Computer station

Outdoors

Garden
Terrace
Vegetable garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Assistive listening devices
Fixed shower seat
Grab bar in shower (70 centimetre high)
Grab bar near toilet (70 centimetre high)
Hand-held showerhead
Height-adjustable showerhead
Lever door handles
Lift (109 centimetre wide door)
Magnifying mirror
Roll-in shower (93 centimetre wide)
Stair-free path to entrance
Thin carpet in room
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk (70 centimetre high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchairs on site

1 building
12 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Humane treatment of captive wild animals
Local artist showcase
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

Flat-screen TV with satellite channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Limited room service

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board on request
Laptop workspace
LED lighting
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: noon; check-in end time: midnight

Early check-in subject to availability

Early check-in fee: EUR 50

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

Late check-out fee: EUR 50

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

For more details, please contact the property using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets: EUR 19 per pet, per night
Maximum 1 pets

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Breakage deposit: EUR 50 per night
A tax is imposed by the city: EUR 8.13 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately EUR 20.50 per person
Self-parking fee: EUR 18 per day
Pet fee: EUR 19 per pet, per night
Service animals are exempt from fees
Early check-in fee: EUR 50 (subject to availability)
Late check-out fee: EUR 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Long-term renters welcome

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure 5

Mercure Défense

Mercure Défense 5

Mercure Hotel Courbevoie

Mercure Paris 5

Mercure Paris Défense 5

Mercure Paris Défense 5 Courbevoie

Mercure Paris Défense 5 Hotel

Mercure Paris Défense 5 Hotel Courbevoie

Mercure Paris La Defense 5 Hotel Courbevoie

Paris La Defense 5 Mercure

Hotel Mercure Paris Défense Courbevoie

Hotel Mercure Paris Défense

Mercure Paris Défense Courbevoie

Mercure Paris Défense

Mercure Paris La Défense 5

Mercure Paris La Defense

Hotel Mercure Paris La Défense Hotel

Hotel Mercure Paris La Défense Courbevoie

Hotel Mercure Paris La Défense Hotel Courbevoie

Hotel Mercure Paris La Défense Reviews

7.8

Good

8.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Good

sarah

Travelled with family

22 Jul 2024

Liked: Staff & service, property conditions & facilities, room comfort

There were a few areas of our room and shower that were a little dirty but nothing too bad. The headboard/wall art was broken. Otherwise all was good the sheets were clean as were the towels. The staff were helpful if a little condescending when I tried to speak French 😂

Stayed 2 nights in Jul 2024

10/10 Excellent

Amy

Travelled with group

10 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First trip to France!

The hotel was very well situated. Easy to check in and out. Very comfy beds. Very tasty breakfast. Staff was very kind and helpful. The AC was tricky to work- no matter the setting the room didn’t get very cool. After a long day of walking and riding the Metro, it was hard to cool off at night to sleep.

Stayed 1 night in Jul 2024

4/10 Poor

Adam Gregory

13 May 2024

Liked: Staff & service

Disliked: Cleanliness

Other than the parasites in the bed, it was not too bad. Oh comma and we didn't like the mold in the shower.

Stayed 3 nights in May 2024

4/10 Poor

Timothy

6 May 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Apr 2024

4/10 Poor

Benedicte

Travelled with family, Travelled with group

27 Nov 2023

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service, amenities

I wasn’t too happy with this hotel at all. Firstly, I purchased an adapter but it wasn’t working so I asked for a refund. Unfortunately I didn’t get a receipt so I showed them my bank statement and everything but they didn’t refund me because according to them, they couldn’t see any transactions made. Worse part of it is that they even kept the adapter and offered me nothing. Not even a new one. So now I’ve lost money. Also the room was so cold.

Stayed 2 nights in Nov 2023

2/10 Terrible

Nijshme

Travelled with partner

13 Oct 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

We had our flight Venice to Paris cancelled due to Italian strike, called as soon as we got the email to try and manage not losing the whole reservation and they declined every suggestion. We understand the hotel has its own rules, but this was something we could not know, there were no plane ticket or even train tickets that would allow us arriving the day of our reservation, only day before or days after. They charged the whole cancellation. These are things costumers appreciate, individualizing cases, knowing when to be flexible and when a cancelation is not an option.

4/10 Poor

Marlon

7 Oct 2023

Disliked: Staff & service, property conditions & facilities

Noisy! The room had no ironing board nor iron. Was horrible

Stayed 3 nights in Oct 2023

10/10 Excellent

Chahvesh

24 Jul 2023

Stayed 3 nights in Jul 2023

10/10 Excellent

Monica

16 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities

My husband and I stayed for two nights and hotel was great the only thing we disliked was the breakfast.

Stayed 2 nights in Jul 2023

8/10 Good

Jennifer

Travelled with family

27 Jun 2023

Ok

Room was ok. Getting woke by housekeeping at 9am on a Sunday morning was not. Had to always ask for extra towels and toilet rolls. We also had someone come to door at 10am asking if we wanted tea or coffee with a trolley? Very strange.

Stayed 3 nights in Jun 2023

8/10 Good

Yanzzarie

Business traveller

21 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent place

Stayed 4 nights in Jun 2023

4/10 Poor

Nicola

Business traveller

30 May 2023

Liked: Cleanliness

Disliked: Property conditions & facilities

I've stayed many times at this hotel and normally it's excellent, but this time (May 2023) there were a few issues. I know most of the hotel has been refurbished recently, but it feels like this room had been forgotten - the bathroom especially feels old and tired (even if perfectly clean). The shower holder broken so had to hold shower by hand. Not a disaster, but inconvenient when in a hurry. I requested a receipt to be emailed, but didn't receive it until I chased via email. Apart from these issues, the rest of the hotel is great and the breakfast was excellent, as always!

Stayed 2 nights in May 2023

2/10 Terrible

RICHARD

Business traveller

15 Oct 2022

Disliked: Staff & service, amenities, property conditions & facilities

Really disappointed. Had no hot water for both nights of my stay. Yes, I made reception aware of this however it was ‘a problem in the hotel’. And because I’d already pre-paid, and was in a rush to get to work there was little time for a rebate. Just very poor. They seem busy, but in a mess.

Stayed 2 nights in Oct 2022

8/10 Good

Verified traveller

Travelled with family

1 Jun 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Hotel

Perfect hotel, friendly staff, clean compact rooms, lovely restaurant, close to local restaurants and clise to Metro,15 minute train to Arc de Triomphe.

Stayed 2 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with partner

31 Jul 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

very friendly staff; able to leave luggage in back office after check out to pick up later in the day

Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with family

20 Jul 2021

Liked: Cleanliness, staff & service, property conditions & facilities

Great Hotel, convenient, front desk was a huge help

Stayed 3 nights in Jul 2021

4/10 Poor

Verified traveller

Business traveller

5 Oct 2019

Disliked: Staff & service, property conditions & facilities

Stayed 3 nights in Sep 2019

4/10 Poor

Verified traveller

Business traveller

22 Sept 2019

They had construction works and there was no warning when I booked, nor when I checked-in. I couldn't sleep. They also promised to send someone to pick up my dry cleaning while I was out, but never did. I needed the clothes ironed for a business meeting.

Stayed 2 nights in Sep 2019

10/10 Excellent

Alexis

18 Sept 2019

Stayed 3 nights in Sep 2019

4/10 Poor

Verified traveller

Travelled with group

9 Jul 2019

I was happy when I was told that there was a shuttle that takes you to the metro station. When I asked if it was the vehicle that was parked outside, I was told no. The shuttle was supposed to leave every 30 minutes; however, the guy showed up 15 minutes late and my friend who was tired of waiting when to use the toilets and the guy said he can’t wait two minutes since he had people waiting. I was the person waiting and he showed attitude when I told him that it wasn’t faired that I waiting for him for 25 minutes. The guy at the door told me that it was my friend’s fault that we will not get the shuttle to get to the station since she went to use the restroom. I don’t understand after waiting 25 minutes, the staff is blaming a guest. I went to the restaurant for food and the waiter barely helped us. The lovely guy from the bar had to come to the restaurant to help us. When I asked the waiter for separate checks, he brought only one and got upset when I told him about it. When I finally got to the room that day super late, I found out that I had barely toilet paper in the bathroom, it was never placed new toilet paper in the room. I had to go to the reception, which takes forever to asked them for toilet paper. I can say the guy who helped me was super nice and very helpful. When I went to check out in the morning, no one was at reception. After waiting for 10 minutes and a few “hello” to make people to come out of the office, someone showed up.

Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

5 Jun 2019

Stayed 3 nights in May 2019

8/10 Good

Verified traveller

1 May 2019

Liked: Cleanliness, staff & service

Stayed 1 night in Apr 2019

2/10 Terrible

Robert

25 Apr 2019

Liked: Cleanliness

Disliked: Staff & service, room comfort

Terrible

40mins to check in is unacceptable + rooms without a/c meaning open windows to the Paris noises.

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with group

9 Feb 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Staff very friendly and helpful. Good views from our room

Stayed 2 nights in Jan 2019

6/10 Okay

Charliemarcol

1 Jan 2019

Liked: Cleanliness, property conditions & facilities

This hotel is NOT centrally located to all of the happenings for Paris. You will pay immensely for your transportation needs for the taxi, Subway, or Uber. Those options will be your best bet. They do offer a shuttle to the La Defense station, but it doesn’t run often and it starts and stops at certain times. Unfortunately, when I needed them the most, the shuttle was not available. I had to walk several times to the subway station in order to make connections to go into Paris. Let me add, the staff was sometimes rude but helpful when I was in a bind offering other suggestions. I have visited Europe several times and knew that the towel situation is very different than here in the US. Europe doesn’t used face towels so I brought my own. My personal towel came up missing and was never found before I left the property. I was not impressed to say the least and with this property. I would suggest that you stay closer to the subway station if you do want to stay in the suburbs of Paris. If you stay, ask for the street view. The terrence view is terrible!

Stayed 4 nights in Dec 2018