4/10 Poor
Travis, Dexter
Travelled with partner
3 Oct 2025
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Unfortunately, there are few options when you need to stay at the airport due to a very early morning flight. This room turned out to be a big disappointment. From the knowledgeable but definitely not friendly staff to the terrible dining options & most of all, the room the was SO HOT & miserable that we couldn't sleep.
The staff was able to check us in quickly & answer our questions, but it was all very formal, no smiles, nothing at all to make you actually feel "welcomed". They just went through the motions.
The server in the restaurant took our order & after waiting 20 minutes for him to bring our water, we finally went to find it ourselves. Turns out the water was self serve all along but he never told us. We waited all of that time for nothing. Additionally, the restaurant was only open from noon-2:30 and 7-10 PM. When traveling for over 20 hours and arriving VERY tired and hungry, we had to struggle to stay up and wait several hours for a food option to be able to eat. Once did get to eat, they had a buffet in the dining room that I chose to order because it was ready and I was starved. The problem was that none of the food in the buffet was labeled so you had no idea what you were eating. And the food was very sub-par; it reminded me of a cruise ship buffet.
The worst thing was that the A/C in the room BARELY worked. I would estimate our room was around 75 degrees the entire time we were there with the thermostat turned down as far as it would go. It was miserable!
Travis
Stayed 1 night in Sep 2025