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Mama Shelter Paris La Défense

3.0 star property

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Photo gallery for Mama Shelter Paris La Défense

3 bars/lounges
Room, 1 Queen Bed (Medium Mama Absolute) | Premium bedding, minibar, in-room safe, desk
Room, 1 Queen Bed (Medium Mama Absolute) | View from room
Restaurant
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Laundry
  • Air conditioning
  • Breakfast available

Explore the area

Map
10 Rue Jean Jaures, Puteaux, 92800
  • La Défense
    ‪1 min walk‬
  • Paris La Défense Arena
    ‪5 min drive‬
  • Eiffel Tower
    ‪11 min drive‬
  • Paris (CDG-Roissy-Charles de Gaulle)
    ‪44 min drive‬

Room options

View all photos for Suite, 1 Double Bed (XXL Mama Suite)

Exterior

Suite, 1 Double Bed (XXL Mama Suite)

  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Medium Mama)

Premium bedding, minibar, in-room safe, desk

Room, 1 Double Bed (Medium Mama)

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Accessible (XXL Mama)

Exterior

Suite, 1 Double Bed, Accessible (XXL Mama)

  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed with Sofa bed (XXL Mama Family)

Premium bedding, minibar, in-room safe, desk

Family Room, 1 Double Bed with Sofa bed (XXL Mama Family)

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed (Medium Mama Absolute)

Room, 1 Queen Bed (Medium Mama Absolute) | Premium bedding, minibar, in-room safe, desk

Room, 1 Queen Bed (Medium Mama Absolute)

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Single Beds (Medium Mama)

Exterior

Twin Room, 2 Single Beds (Medium Mama)

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Mama Shelter Paris La Défense

Hotel with 3 restaurants, steps from La Défense
Along with 3 restaurants, this smoke-free hotel has 3 bars/lounges and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, a business centre and dry cleaning. Change of towels is available on request
Mama Shelter Paris La Défense offers 211 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Change of towels and change of bedsheets can be requested.

During your stay at Mama Shelter Paris La Défense , you're just a quick walk from Seine. Features include free WiFi in public areas, plus 3 restaurants and 3 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and 6 meeting rooms
  • Steps from La Défense and a 5-minute drive from Paris La Défense Arena
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 3 bars/lounges. A business centre and 6 meeting rooms are available.

Public spaces have free WiFi. A vending machine, an arcade/games room, and dry cleaning/laundry services are also featured at Mama Shelter Paris La Défense . For a fee, parking is available.

This 3-star Puteaux hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Mama Shelter Paris La Défense has 3 restaurants on site.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (EUR 30 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 21 for adults and EUR 10 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Things to do

  • Arcade/game room
  • Billiards/pool table

Family friendly

  • Arcade/game room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service

Business services

  • 6 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Office
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation, per night
  • A tax is imposed by the city: EUR 3.90 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21 for adults and from EUR 10 for children
  • Covered self-parking fee: EUR 30 per night (in/out privileges)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mama Shelter Paris La Defense
Mama Shelter Paris La Défense Hotel
Mama Shelter Paris La Défense Puteaux
Mama Shelter Paris La Défense Hotel Puteaux
Mama Shelter Paris La Défense (Opening Mar 2022)

Mama Shelter Paris La Défense Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 98 out of 151 reviews
Rating 8 - Good. 36 out of 151 reviews
Rating 6 - Okay. 9 out of 151 reviews
Rating 4 - Poor. 3 out of 151 reviews
Rating 2 - Terrible. 5 out of 151 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Stayed 2 nights in Nov 2024

10/10 Excellent

Steven

Stayed 2 nights in Oct 2024

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place, with funky vibes
Stayed 7 nights in Oct 2024

8/10 Good

Pierre Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Yasmin

Stayed 3 nights in May 2024

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Metro is within walking distance. Only problem was i wish the diner was open more since there's not a lot of food options near
Stayed 4 nights in May 2024

10/10 Excellent

M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and staff are great. Easy access to La Defence and Puteaux. A bit of a maze inside, but access to the rooms and reception is good.
Stayed 1 night in Oct 2023

10/10 Excellent

Chen

Stayed 2 nights in Sep 2023

10/10 Excellent

Solange, beirut central district

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members are really helpful and welcoming. The hotel is clean and very nice, rooms are clean and space of the room is totally fine. Very convenient and the area is nice. There is no water kettle nor coffee machine in the room but other than that all is perfect
Stayed 3 nights in Sep 2023

10/10 Excellent

Jonathan, TORONTO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 5 nights in Aug 2023

10/10 Excellent

Roderick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very pleasant , and we would like to give a special mention to the excellent check in staff , Gracias Diego !!
Stayed 1 night in Aug 2023

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Eleonora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is a very modern, cool, high tech, super comfortable and clean place. The hotel is in the financial district, so not much in the area to walk to, but a quick 5 min walk to the Metro, Esplanade de La Defense. We were able to purchase T tickets to get to Paris in 20 minutes. It’s the cheapest way to travel. Staff were all so friendly and helpful. I recommend the Penthouse restaurant. The food was fantastic and if you book after 10pm you have a beautiful view of the Eiffel Tower.
Stayed 5 nights in Jul 2023

8/10 Good

Lorna

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location. Really quirky which we loved… however nowhere was it made clear that they would need an extra 100€ deposit so this caused an issue as we had to move some money into the right account with our bank which was inconvenient at 11pm
Stayed 2 nights in Jul 2023

10/10 Excellent

Jim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s a young atmosphere, yet the staff is very friendly and proactively helpful. Don’t forget to explore Paris if you get caugt in playing the many retro arcade games in the reception!
Stayed 2 nights in Apr 2023

6/10 Okay

Peter

Business traveller
Liked: Cleanliness, property conditions & facilities
Not a restful stay
Over the top design, friendly staff, decent location for La Defence which is a 30 minute walk. Hotel website stated diner open from 7pm for dinner all days. However, it was closed and staff did not seem to understand timings. Was a Sunday and nothing around so had to take a metro for food as did not want to try their fine dining experience at very high prices. TV in room did not work Room being serviced or rearranged until midnight next door created a lot of noise as wall are paper thin ans actually move when next door is closed. Room was too hot and stuffy and there is no other ventilation in the room. AC was an enigma as no temperature given. I woke at 01:30 in morning and called reception who told me I could come done for a tutorial on how to work the AC. I did and they told me to increase the AC to make it cooler. Ridiculous and it made no difference after standing in my shorts barefoot in the hotel reception. Eco is great but a bar of soap for hair and body ? I decided not to take breakfast as I did not want further disappointment.
Stayed 1 night in Mar 2023

10/10 Excellent

AMAC

Stayed 1 night in Jan 2023

4/10 Poor

Olga

Travelled with family
Disliked: Staff & service
Good day! everything was fine, but then the hotel wrote off 130 euros more than it should have, I wrote a letter about this, but no one answered me within 2 days.
Stayed 1 night in Oct 2022

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No issues
Stayed 1 night in Oct 2022

10/10 Excellent

Aykhan

Stayed 4 nights in Sep 2022

10/10 Excellent

Fausto, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view from restaurant from 14 floor
Stayed 2 nights in Sep 2022

2/10 Terrible

Tim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Rania

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this pet friendly hotel. The staff is kind, very welcoming, responsive. Rooms are very comfortable. Will definitely book again!
Stayed 2 nights in Sep 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for business trip, but not perfect for family stay. No kettle provided.
Stayed 3 nights in Jul 2022