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Masséna Hôtel

3.0 star property

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Photo gallery for Masséna Hôtel

Reception
Daily buffet breakfast (EUR 21 per person)
Triple Room | Premium bedding, minibar, in-room safe, blackout curtains
Bar (on property)
Premium bedding, minibar, in-room safe, blackout curtains

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Breakfast available

Explore the area

Map
16 Rue Tronchet, Paris, Paris, 75008
  • Palais Garnier
    ‪6 min walk‬
  • Champs-Élysées
    ‪12 min walk‬
  • Louvre Museum
    ‪5 min drive‬
  • Paris (CDG-Roissy-Charles de Gaulle)
    ‪40 min drive‬

Room options

View all photos for Double Room

Double Room | Premium bedding, minibar, in-room safe, blackout curtains

Double Room

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Premium bedding, minibar, in-room safe, blackout curtains

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Premium bedding, minibar, in-room safe, blackout curtains

Triple Room

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Twin Room

Twin Room | Premium bedding, minibar, in-room safe, blackout curtains

Twin Room

  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Quadruple Room

Family Quadruple Room | Premium bedding, minibar, in-room safe, blackout curtains

Family Quadruple Room

  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

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Exterior

Hôtel du Triangle d'Or

  • Spa
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, (1045)
The price is €379
for 1 room
includes taxes & fees
15 Apr - 16 Apr
Hôtel du Triangle d'Or

About this property

Masséna Hôtel

Hotel with a 24-hour front desk, a short walk to Palais Garnier
This smoke-free hotel features a bar/lounge, a snack bar/deli and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site. Change of towels is available on request
Masséna Hôtel offers 36 accommodations with minibars and a safe. Beds feature premium bedding. Cable televisions are provided.

Rooms have partially open bathrooms. Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and change of towels can be requested.

During your stay at Masséna Hôtel, you're just a quick walk from Palais Garnier. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 4-minute walk from Rue du Faubourg Saint-Honore and 6 minutes on foot from Palais Garnier
  • Airport pick-up shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Masséna Hôtel.

This 3-star Paris hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 21 per person
  • A bar/lounge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 70
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 70

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per day, plus a deposit of EUR 150 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 7 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.53 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21 per person
  • Airport shuttle fee: EUR 30 per person
  • Pet deposit: EUR 150 per stay
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 70 (subject to availability)
  • Late check-out fee: EUR 70 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Masséna Hôtel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Masséna Hôtel Hotel
Masséna Hôtel Paris
Masséna Paris
Masséna Hôtel Paris
Masséna Hôtel Hotel Paris

Masséna Hôtel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 53 out of 189 reviews
Rating 8 - Good. 85 out of 189 reviews
Rating 6 - Okay. 35 out of 189 reviews
Rating 4 - Poor. 9 out of 189 reviews
Rating 2 - Terrible. 7 out of 189 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Gregory

Stayed 2 nights in Jul 2024

8/10 Good

lilliam

Stayed 1 night in Oct 2023

10/10 Excellent

Charles, Waterford

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and wonderful breakfast
Stayed 4 nights in Jun 2023

6/10 Okay

Abigail, Dulles

Travelled with partner
Liked: Staff & service
Safe never worked

10/10 Excellent

Russell

Stayed 1 night in Sep 2022

10/10 Excellent

LUDOVIC

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet and ideally located to discover the heart of Paris
Stayed 5 nights in Jul 2022

6/10 Okay

Kimberly

Liked: Cleanliness
The location was fantastic
Stayed 3 nights in Jul 2022

10/10 Excellent

George, York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with good metro links on the doorstep. Nice staff and a lovely hotel
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and hospitality, strategic location, and clean room
Stayed 1 night in Aug 2019

4/10 Poor

Ingrid

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Awful ac
Great location awful air conditioning
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Location and price Good people Good weather Clean streets French
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019

6/10 Okay

Laura

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bring your own breakfast!
We are from US and needed to spend nite in Paris due to missing bus to port. The desk attendant was very rude, stated “no breakfast for you”! Really, how much does a yogurt and muffin cost a hotel establishment? Especially when the rate is almost $200 a night for a bed, shower, internet and tv,no other amenities, I know it’s Paris but he should work in the back, not with customers!
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in May 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Friendly staff and i was able to check in early. Room has great pillows which was a nice suprise. The only negative was having to leave room key at desk, wish hotel had key cards.
Stayed 1 night in Oct 2018

8/10 Good

richard

Liked: Cleanliness, room comfort
Paris busines trio
Business trip well located but it’s old and can use a manicure. Elevators was not working for 2 days 3 stars in my book. Descent hotel would stay for pleasure with the family
Stayed 7 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Good location but unpleasant circumstances
Poor accommodation. Initially given first floor in a room obviously not renovated, bit run down with windows able to be open to ground that anyone could easily get into but kept curtains close since views weree walls of small space facing each other. Woke up early to heavy drilling pounding the walls. Just awful and got up to request a different floor away from the drilling since we were staying for several days. This new room was much better in terms of visual comfort unlike first broom that appeared tired and run down. The hotel is near shopping Mecca but one pet peeves is debating how long one want to stay out as after certain late in the evening they do lock the front entrance which requires ringing a bell to get the front desk to come down to open for you to come in. There is no 24h person at front desk as lobby turns off the light late in the night. Therefore it makes wanting to stay out late in City of lights difficult as they want cone back from dark lobby ringing front door to get front desk to allow you in... feels like in camp than botique hotel. With this confusion and requiring giving your key before step out, I do wonder how they remember all people coming and going when hand back the room key to you. Hotel is average but some of the discomfortable hassles makes it undesirable.
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
When I arrived at 11pm to check in with a big luggage, staff didn't offer to help carrying luggage for a short stairs. There was no shampoo and soap refill for the second day. Most importantly, there are only two available electric outlets. One in bathroom and on next to front door. Not convenient at all.
Stayed 3 nights in Jul 2018

6/10 Okay

Fog, Vaughan

Liked: Staff & service
Disliked: Room comfort
Decent hotel at great location
You pay for location. The hotel room itself is just your bed surrounded by a wooden box of walls. Poor sound isolation - could hear the tv from the neighbours. Great location - just by the subway. Walking distance to key points of interest.
Stayed 3 nights in Jul 2018