10/10 Excellent
Lorraine
22 Sept 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The service staff are really helpful and friendly. Special mention to Sarah and Jonathan who helped me booked restaurant. They all spoke English fluently.
Free access to level 1 lounge which provides free coffee, biscuits and fruits 24 hrs. It’s Fabulous.
Room is newly furnished and very clean.
My only gripe is it doesn’t provide a kettle for boiling water. To have hot water, one need to go down level 1 lounge to get it. It’s really a hassle.
There is a filter where You can top up cold water at the common area outside the room.
The room provides only basic soap for hair and body. No slippers. One has to ask for toothbrush, and conditioner and lotion from the reception which again I feel unexpected of a 4 star.
The shower door glass is transparent. So would be awkward if you are travelling with someone else.
Location - Good. it’s located 2-3 stops away from the central tourist attractions stations like Auber, Chatelet le Halle etc . The RER red line.
To note - it takes 12-15 mins to walk to nearest Metro station- Naterre Prefecture. It’s very quiet at night to walk back to hotel, can be scary. Not recommended for families as there is no nearby restaurants nor supermarkets. If it rains, there is no shelter along the way.
More suitable for solo/business traveller.
Lorraine
Stayed 7 nights in Sep 2024