4/10 Poor
Marlene
Travelled with partner
23 Oct 2024
Disliked: Amenities
First, I will take responsibility for not seeing that there was not front desk staff on duty, had I known this I would have not booked this hotel, as this is very inconvenient. When we got there, we had no way of getting in, as the email we received was all in French. I continued to ring the security bell when finally, someone came and let us in. He gave us a security email in English with a code to get in and or scan to get in our room, we were scheduled to stay for 2 nights, the reason we choose this hotel was the website said it was 5 mins walking to the Elfie tower; however, it was not, but it was ok, we just found a taxi. Once we got back to the room, the air was not working had no one to ask, called the emergency number could not understand her, but someone came and said it was working, that's how their air works, we opened a window and slept hot. Needless to say, we ended up leaving the next morning, losing the extra nights money we already prepaid.
Marlene
Stayed 2 nights in Oct 2024