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Hotel Terranova

3.0 star property

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Photo gallery for Hotel Terranova

Exterior
Outdoor banquet area
Bicycling
Mountain view
Mountain view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Housekeeping
  • Pet-friendly
  • Free WiFi
  • Restaurant

Explore the area

Map
Carrer de les Abelletes, 5, Pas de la Casa, Andorra, AD200
  • Pas de la Casa Resort
    ‪1 min walk‬
  • TSF4 Solana Ski Lift
    ‪3 min walk‬
  • TSD4 Pas De La Casa Ski Lift
    ‪5 min walk‬
  • La Seu d'Urgell (LEU)
    ‪88 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Deluxe Double or Twin Room

  • 15 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Deluxe Triple Room

  • 18 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Deluxe Quadruple Room

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Terranova

Mountain ski retreat with restaurant and bar/lounge
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Hotel Terranova include complimentary wireless Internet access and a coffee shop/cafe.
Hotel Terranova offers 52 accommodations with fireplaces and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a bath and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Terranova. During your stay, you're just a quick walk from Les Abelletes Lake Trail. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe, a lift and a terrace
  • On-site recreation includes downhill skiing
  • Steps from Les Abelletes Lake Trail and Pas de la Casa Resort
  • Pets welcome for a fee
During the winter, enjoy on-site recreational activities like downhill skiing and snowboarding. When the sun goes down, sip après-ski drinks in the hotel's bar.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. WiFi is free in public spaces.

This 3-star Pas de la Casa hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10:00 AM.
Hotel Terranova has a restaurant on site.

Languages

Catalan, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Downhill skiing
  • Snowboarding

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (60 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Fireplace
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 10 per pet, per night
  • Maximum 2 (weight limit: 31 lb per pet)

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are available for EUR 3.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 12 for adults and from EUR 12 for children
  • Pet fee: EUR 10 per pet, per night
  • Crib (infant bed) fee: EUR 3.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7:00 AM - midnight.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Terranova Hotel
Hotel Terranova Pas de la Casa
Hotel Terranova Hotel Pas de la Casa

Hotel Terranova Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 47 out of 114 reviews
Rating 8 - Good. 44 out of 114 reviews
Rating 6 - Okay. 14 out of 114 reviews
Rating 4 - Poor. 7 out of 114 reviews
Rating 2 - Terrible. 2 out of 114 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Jennifer

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the middle of town
This hotel is nicely sited within view of many local stores so it very convenient. The Argentine girl on the reception was a delight to speak to regarding the unusual hobby of me and my co-guest. Best of all is staying during April as the rooms cost next to nothing as the ski season is over. The only negative is the room I was in had an audible plumbing type noise from behind the wall which continued through the night.
Stayed 1 night in Apr 2024

8/10 Good

Carlos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

8/10 Good

Tim

Liked: Staff & service, property conditions & facilities, room comfort
A brief visit to Andorra
The hotel is in the middle of Pas de la Casa, there is parking on the surrounding streets, free between 2030-0900. The room was clean and comfortable and breakfast good. The separate cafe on the ground floor is not quite so good. The picture is taken from our room.
Stayed 2 nights in Apr 2023

8/10 Good

Glenn

Liked: Cleanliness, room comfort
Good location, but basic.
Hotel seems to be going under a renovation, no ski lockers, and no real reception, room was very basic, but comfy, and clean. Very close to bus station which was ideal!
Stayed 1 night in Dec 2021

6/10 Okay

Adriana

Disliked: Staff & service
.
Stayed 1 night in Dec 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait pour un week-end en amoureux a coter de tous les commerce et resto et personnel discret et sympathique
Stayed 2 nights in Nov 2024

8/10 Good

Gérard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel facile d'accès,calme,propre. Bien dans l'ensemble. Seul bémol le bruit du chauffage.
Stayed 2 nights in Nov 2024

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pas mal
Stayed 1 night in Nov 2024

10/10 Excellent

Virginie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Tres bien place dans le centre ville. Tres sympa et propre
Stayed 3 nights in Aug 2024

10/10 Excellent

Quentin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L'accueil est agréable et les lits confortables.
Stayed 2 nights in Nov 2024

4/10 Poor

aurelie

Travelled with family
Disliked: Staff & service
Chambre de bonne taille pour 3 personnes, et propre même si on a eu un doute sur les draps du petit lit. Sdb Propre mais vaillissante . Ascenseur vieillissant. Petit déjeuner médiocre, les machines à jus en pannes (les 3), café très mauvais. Laitage pas mis au frigo. Hôtel sans parking, parking payant.
Stayed 2 nights in Oct 2024

8/10 Good

DANIEL

Liked: Cleanliness, staff & service
Chambre moyenne
Simplement convenable
Stayed 1 night in Oct 2024

8/10 Good

joan

Stayed 4 nights in Aug 2024

4/10 Poor

marie josee

Liked: Cleanliness
Disliked: Staff & service
Très déçus
Hôtel non insonorisé, bruyant ! Toute la nuit j’ai entendu le voisin de chambre ronfler. Le chauffage n’est pas indépendant, il faisait une chaleur intense dans la chambre. Ne regardez pas les photos du petit déjeuner : il n’y a rien qui correspond, il faut aller au bar à côté prendre un café et viennoiseries c’est tout. Côté réception l’amabilité est limite, les sourires inexistants. Hôtel propre.
Stayed 2 nights in Oct 2024

10/10 Excellent

DAVID

Stayed 2 nights in Oct 2024

10/10 Excellent

Benoit

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel accueillant
Stayed 1 night in Oct 2024

10/10 Excellent

Megane

Stayed 1 night in Aug 2024

6/10 Okay

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Pas de volets, juste des rideaux qui laisse passer toute la luminosité
Stayed 1 night in Aug 2024

8/10 Good

Sylvie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Xavier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bon hôtel, très bien situé
les chambres sont propres bien que désuètes, l'accueil est chaleureux le petit déjeuner bien.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Arthur

Liked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sympa
Un séjour très sympathique avec petit déjeuner buffet,un seul petit bémol aucun parking, très galère de trouver de la place pour charger les valises,en plus places payantes.
Stayed 1 night in Aug 2024