This is the worst hotel I have ever stayed in. I have traveled to many countries and stayed in so many different hotels, but this one my clothes were stolen. I lost my Sandro t shirt after cleaner cleaned my room the second day we were there. My Sandro shirt was worth £100.I talked to respectionist about what happend when I realised my shirt was missing from my room. They try to help me to find it but didn’t recover it. The manager told me just to report them in police station. At the police station, the police officer told me that once I checked out it will be difficult for police to deal with the hotel. And they they had many complaints from tourists about thief at this hotel, and that the hotel didn’t take it seriously. The suggestion from polices that is once I found my shirt was missing in hotel, I should go to police station and report it straight away, as otherwise hotel just try to aovide problem, because after guest check out, police can not do anything. The true experiences in this hotel is that the cleaner or some other staff member is stealing items from guests and the manager is really bad leaving me until 2days after I checked out tell me go to police station.
Btw cleaners press the bell at half 8 in the morning time for asking to Clean room cleaning, and I even found a empty wallet from a previous guest in the wardrobe of my hotel room.