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Best Western Lamphey Court Hotel & Spa

4.0 star property

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Standard Room, 1 Double Bed, Kitchen, Annex Building | Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Indoor pool, pool loungers
Deluxe Room, 2 Single Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service

Explore the area

Map
Lamphey, Tenby, Pembroke, Wales, SA71 5NT
  • Pembroke Castle
    ‪6 min drive‬
  • Carew Castle
    ‪8 min drive‬
  • Freshwater East Beach
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Studio, 1 Double Bed, Non Smoking

Standard Studio, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Studio, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking, Annex Building

Family Room, Multiple Beds, Non Smoking, Annex Building | Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking, Annex Building

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Kitchen, Annex Building

Standard Room, 1 Double Bed, Kitchen, Annex Building | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Kitchen, Annex Building

  • Sleeps 2
  • 1 Double Bed

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4.5 out of 5, Wonderful, (508)
The price is €101
for 1 room
includes taxes & fees
26 Apr - 27 Apr
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About this property

Best Western Lamphey Court Hotel & Spa

Eco-certified hotel with full-service spa and health club
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site. Housekeeping is available once per stay.
Best Western Lamphey Court Hotel & Spa offers 39 accommodations with complimentary bottles of water and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Pembroke hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested. Housekeeping is provided once per stay.

An outdoor tennis court and a health club are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Best Western Lamphey Court Hotel & Spa. During your stay, you're just a quick walk from Lamphey Bishop's Palace. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to manicures and pedicures, massages or body wraps at the spa
  • Amenities include newspapers, a business centre and a meeting room
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • 6 minutes by car from Pembroke Castle and 8 minutes from Freshwater East Beach
  • Pets welcome for a fee (restrictions apply)
Best Western Lamphey Court Hotel & Spa offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and a meeting room are available. A health club, a sauna, and a terrace are also featured at the eco-certified Best Western Lamphey Court Hotel & Spa. Free self parking is available.

This 4-star Pembroke hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Georgian Restaurant – On-site restaurant.
Conservatory Restaurant – On-site restaurant. Open daily.
Lounge Bar – On-site bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15.95 to 15.95 for adults and GBP 8.95 to 8.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Conservatory Restaurant
  • Georgian Restaurant
  • Lounge Bar

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.95 to 15.95 for adults and GBP 8.95 to 8.95 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Best Western Lamphey
Best Western Lamphey Court
Best Western Lamphey Court Hotel
Best Western Lamphey Court Hotel Pembroke
Best Western Lamphey Court Pembroke
Court Hotel Lamphey
Lamphey
Lamphey Court
Lamphey Court Hotel
Lamphey Hotel
Best Lamphey Court & Pembroke
Best Western Lamphey Court Hotel & Spa Hotel
Best Western Lamphey Court Hotel & Spa Pembroke
Best Western Lamphey Court Hotel & Spa Hotel Pembroke

Best Western Lamphey Court Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 153 out of 389 reviews
Rating 8 - Good. 135 out of 389 reviews
Rating 6 - Okay. 57 out of 389 reviews
Rating 4 - Poor. 27 out of 389 reviews
Rating 2 - Terrible. 17 out of 389 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Talfan

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Overall it was a pleasant stay. We stayed on route to the ferry and it’s conveniently placed to access that easily. We used the the Pod Point charger for our electric car over night which was easy to use and worked well. The hotel itself is pretty dated with lots of temporary fixes covering holes/breaks. The part we stayed in was old so the floor above was very noisy when they were walking about as they settled for bed. We also used the pool with the kids on arrival which was nice and they enjoyed it. Unfortunately the dinner was fully booked so we had to get a takeaway. Same with the breakfast as there was no hot breakfast and no kids breakfast price so we gave that a miss and went to Martha’s kitchen which was great for brunch. We also visited Cheeky Chimps soft play to get some energy out of the kids before the ferry which worked well. Overall a good stay and kids enjoyed it.
Stayed 1 night in Jan 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Lucy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning hotel in beautiful location!
Beautiful location and hotel- spa was lovely and great food. Would definitely come again.
Stayed 1 night in Jan 2025

6/10 Okay

Emyr

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pros and cons
Pro's - staff were friendly and helpful. The food in the restaurant was lovely and the breakfast was also lovely. The Spa facilities were clean and very nice. When we asked to change rooms, we were given a new room without any problems. Con's - the rooms are extremely tired and are in desperate need of upgrading. The hot water took ages to warm up in the shower and the bathroom is very tatty. The kids bedroom in the first room were were given had a very damp and musty smell to it so I asked to be moved. The second room was better, but again, is very tired and a bit scruffy. This hotel has so much potential. It's in a stunning location and the food, spa and staff are great. The rooms really let this place down. Definitely not a 4 star hotel and overly priced for the quality of the rooms.
Stayed 1 night in Jan 2025

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New year eve stay for two.
Lovely looking place in a beautiful location. We like to walk and found the walk to Pembroke castle very nice, even though it was a very windy day. The pool and sauna are very nice, unable to get a massage ( fully booked) maybe next time. The lane in and out is not lit and very dark, so walking to the pub was an adventure.maybe some kind of solar lighting would make it a more pedestrian friendly. We enjoyed our stay and would visit again. Lovely place with lovely staff.
Stayed 2 nights in Dec 2024

8/10 Good

Junior

Stayed 1 night in Dec 2024

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Anthony

Lovely stay
A lovely stay and friendly helpful staff. Also used the Spa which was also lovely. Looking forward to coming again
Stayed 1 night in Nov 2024

8/10 Good

Gavin

Stayed 3 nights in Nov 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Spa is great.
Stayed 1 night in Nov 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is conveniently situated near Pembroke and neighbouring towns. Lovely views, the spa and gym a great bonus, breakfast lovely, rooms spacious with modern bathrooms. Dinner, specials and menu varied and lovely. The stately home feel was also nice with well maintained rooms. Most of all the hotel was well run by experienced and super friendly staff. All in all a great stay.
Stayed 5 nights in Oct 2024

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities
I only have one major concern, and that is you absolutely have to have access,, to bottled water in a gym especially where there is steam rooms and saunas.. Especially for the elderly, because severe dehydration, can kill...you you dont have an empty bottle with you , or water taken with you,,,.then a small fountain is just not enough...the rest of the stay was great...
Stayed 1 night in Oct 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely just a little tired
Stayed 2 nights in Oct 2024

10/10 Excellent

Patrick, woodburn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in the older building with a nice room but could have benefited from a lift due to the open and narrow stone staircase. It was raining and the stairs were quite slippery. They did not have TV service and the wifi was questionible. The Bishops palace was at the end of the drive and was spectacular. The breakfast buffet was excellent and the dinners were very good.
Stayed 3 nights in Sep 2024

4/10 Poor

Roy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Definitely not 4 star. Every 3 star I’ve stayed at was better by far! I suspect the “4 star” is purely because of the pool. More like a Britannia level hotel so if you want a modicum of sophistication, avoid at all costs. Breakfast was a horrific experience - a poor B&B would have done a better job. On the second morning I elected to go hungry before my coastal hike. I was also woken up at 7am by non-stop footsteps on the creaky floorboards and furniture being moved. Obviously some kind of communal area above my room but no soundproofing or any attempts to minimise noise.
Stayed 2 nights in Oct 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, room comfort
Mini break
Great location. Very peaceful and scenic. Car parking good. A great room with small kitchenette (studio room). Shower was ok (in the bath) Sadly TV signal kept dropping out. Wifi was good. Room very clean but furnishings looking 'tired' and in need of modernisation.
Stayed 2 nights in Sep 2024

2/10 Terrible

Faye

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very dated and dirty room, tiny double bed and dungeon like second bedroom with single beds against wall. Checked and and checked straight back out. Manager eating her dish fingers and chips on reception.
Stayed 1 night in Aug 2024

2/10 Terrible

lovleen

Disliked: Cleanliness, amenities, property conditions & facilities
A dirty, unhygienic hotel. Do not stay here. I arrived for a 3 night stay to a damp, musty and dirty coach house room and requested a room change immediately. The damp was so strong it was hard to breathe. The staff were great and moved me to a room in the main hotel. The new room was filthy- marks on the sheets, and someone's dirty toenails in the bathroom! The staff said the dirty sheets were an issue with their contracted laundry servicers and housekeeping. But the room was not clean. I was then moved again to a different coach house room for my final night; this room has a dirty TV remote, spiders in the corners and coffee stains on the carpet, walls and bed valance. Plus an overwhelming smell of damp (again!). The swimming pool ladies changing room was also filthy with clumps of hair on the floors, and soil from shoes. I requested a refund from the hotel after taking photographs of all issues and after discussing with the manager- I sent the photos to their email, and was given a refund for one nights stay. I had an abysmal time and did not sleep well at the hotel which ruined my break in Pembrokeshire. I felt like crying. It is surprising that the hotel offering is 4* rated; the place is old, unhygienic and dirty. The staff are lovely however, and were very understanding, claiming issues with their housekeeping service. They did not address the poor upkeep/damp/dirt. The hotel needs to be reclassified as a 2* and needs a deep clean. Stay at your own risk!
Stayed 3 nights in Aug 2024

8/10 Good

Mark

Liked: Staff & service, room comfort
Luxury, but tired, at a great price.
This is a friendly hotel, with with good facilities, but is looking quite retro now. To be fair, the prices reflect that. Thd views are lovely, thd building is beautiful and its lovely to relax, explore the nearby Bishop's Palace ruins and not spend a fortune.
Stayed 1 night in Aug 2024

10/10 Excellent

Dharm, Gloucester

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was excellent. The room was spacious, clean and cosy, with excellent facilities. Good service from the staff. Kids enjoyed the pool. Food was tasty albeit a little pricey for what you got, but dining room was very pleasant. Nice location for visiting Pembroke, Tenby and beaches such as Broadhaven.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Marieke

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I was quiet disappointed with this booking. The state of the hotel and room is way below average. I was excited to use the pool & spa area - the pool, jacuzzi, steam room all were cold. It was also being used as a public space so it was loud and definitely not relaxing! The room it self upon entrance instantly smelt damp, it has patched up jobs all around, on the roof, walls bathroom. The bathroom has mould and just generally feels unclean. There seems to be a major staffing & culture problem, beside the receptionists (who were lovely) all of the other staff seem over run and completely miserable. The breakfast was not good and definitely not worth the £16 I paid for it. I sincerely hope this place improves because it is situated in a beautiful spot in the world just a shame that the facilities are so under whelming.
Stayed 2 nights in Aug 2024

2/10 Terrible

Mrs S

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shocking
Hotel was so shockingly bad that after checkout on Saturday morning. We didnt return and booked a different hotel e en though we had paid for Best Western in advance
Stayed 1 night in Aug 2024

2/10 Terrible

Mrs S

Stay Clear. 15.95 for a cold breakfast
A very dated hotel that would take me forever to write an honest review. Dust, dirt everywhere. Service was abysmal. Requested on both nights for dinner at 7.00pm,,was told not available, excepted 6.45 booking to be served at 7.25 with 1 other table taken on 1 occasion. Gratuity added to my bill automatically, without my consent as at check-in a notice clearly stipulate gratuities as discretionary... Shocking. So bad that I forfitted a 3rd paid night to stay elsewhere. This summarises our experience.
Stayed 2 nights in Aug 2024