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5.0 out of 5

"First class hotel. Charming and beautiful. We will definitely return " More

By a verified traveller on Mon 01 Jul 2019

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Superior Suite (Mini)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite (Mini)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Royal Palms Hotel. During your stay, you'll be within walking distance of Fort Hamilton. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.

  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy international cuisine with garden views at Ascots Restaurant, one of the property's 2 restaurants
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 2-minute drive from Fort Hamilton and a few minutes from Admiralty House

Royal Palms Hotel ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Royal Palms Hotel

Everyone (1) Couples (2) Friends (1)
5 out of 5
First class hotel. Charming and beautiful. We will definitely return

Posted by on 1 Jul 2019

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Comment from Hotel Management

2 Jul 2019 by Asha

Dear Anonymous, Thank you for your kind review. We appreciate you for choosing to stay with us and we look forward to seeing you again! Many Thanks, Asha Hassell

5 out of 5

Great holiday

Lovely hotel, friendly helpful staff and a great holiday

Posted by on 18 Jan 2013

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5 out of 5
friendly statt, brand new renovated room in the garden, great room and bathroom, very appreciate the bikes for free to use.

Posted by on 20 Jan 2024

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Comment from Hotel Management

8 Feb 2024 by Jade

Thank you Urs for your kind review. We are so glad that you were able to enjoy one of our recently renovated rooms. We are constantly redecorating and refurbishing our rooms to make them feel fresh and modern all while maintaining Royal Palms charm. Complimentary e-bikes and pedal bikes are a popular amenity amongst guests and a great way to see the island, as you did during your stay! Thank you for choosing Royal Palms, we hope to welcome you again in the future!

5 out of 5

empfehlenswert

Zur Innenstadt Hamilton sind es 5-7 Minuten, allerdings steiler Rueckweg. Das Fruehstueck war ausgezeichnet, der Service noch besser. Auf jeden Fall die taegliche Weinprobe mitmachen. Negativpunkte: Kleines Bad, nicht gerade billig. Aber fuer Bermuda noch in Ordnung.

Posted by on 30 May 2012

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Renovations + Closures

The following facilities are closed on Monday:

  • Bar/lounge
  • Restaurant

Property Features

Royal Palms Hotel offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and meeting rooms are available. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Royal Palms Hotel. Free self parking is available. This 3.5-star Pembroke Parish hotel is smoke free.

  • 32 guestrooms or units
  • 2 levels
  • 3 buildings
  • 2 dining venues
  • Conference rooms
  • Built in 1901
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Sofa bed
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Royal Palms Hotel offers 32 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually decorated. 42-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include a combined bath/shower unit, dressing gowns, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Coffee maker
  • Combined shower/bath
  • Cots (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique decor

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 9:30 AM. The hotel hosts a free manager's reception daily.

Ascots Restaurant – Overlooking the garden, this fine-dining restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Just 24 – Overlooking the garden, this restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open selected days.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Rock climbing nearby
  • Horse riding nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 1 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Hotel Names

  • Royal Palms Hamilton
  • Royal Palms Hotel
  • Royal Palms Hotel Hamilton
  • Royal Palms Hotel Pembroke
  • Royal Palms Pembroke
  • Royal Palms Hotel Hotel
  • Royal Palms Hotel Pembroke Parish
  • Royal Palms Hotel Hotel Pembroke Parish
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.