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North Lakes Hotel And Spa

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for North Lakes Hotel And Spa

Terrace/patio
Family Suite | Individually decorated, desk, iron/ironing board, free WiFi
Food and drink
Lobby
Indoor pool, pool loungers

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
  • Pool
  • Gym

Explore the area

Map
Ullswater Road, Penrith, England, CA11 8QT
  • Penrith Castle
    10 min walk
  • Subway
    3 min walk
  • Penrith Station
    9 min walk
  • Carlisle (CAX)
    38 min drive

Room options

View all photos for Cosy Double

Cosy Double | Individually decorated, desk, iron/ironing board, free WiFi

Cosy Double

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite

Family Suite | Individually decorated, desk, iron/ironing board, free WiFi

Family Suite

  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Superior Double Room

Superior Double Room | Individually decorated, desk, iron/ironing board, free WiFi

Superior Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room

Double or Twin Room | Individually decorated, desk, iron/ironing board, free WiFi

Double or Twin Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Family Room

Superior Family Room | Individually decorated, desk, iron/ironing board, free WiFi

Superior Family Room

  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Four Poster)

Junior Suite (Four Poster) | Individually decorated, desk, iron/ironing board, free WiFi

Junior Suite (Four Poster)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Individually decorated, desk, iron/ironing board, free WiFi

Standard Room

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite (Four Poster)

Suite (Four Poster) | Individually decorated, desk, iron/ironing board, free WiFi

Suite (Four Poster)

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

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for 1 night
includes taxes & fees
3 Jan - 4 Jan
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About this property

North Lakes Hotel And Spa

Hotel with a full-service spa, a quick walk to Penrith Castle
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site.
North Lakes Hotel And Spa offers 84 accommodations with complimentary bottles of water and coffee/tea makers. This individually decorated accommodation includes desks. Satellite televisions are provided.

Bathrooms include a combined bath/shower unit, dressing gowns, complimentary toiletries and hairdryers. This Penrith hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.
Guests can pamper themselves with a trip to the on-site spa, which has 5 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at North Lakes Hotel And Spa. During your stay, you're just a quick walk from Penrith Castle. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at Penrith
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with body wraps, massages or facials at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 10 minutes by foot from Penrith Castle and a 2-minute drive from Rheged
North Lakes Hotel And Spa offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 732 square feet (68 square metres) and includes conference space. A hot tub, a sauna, and a terrace are also featured at the business-friendly North Lakes Hotel And Spa. Self parking is free.

This 4-star Penrith hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7 AM to 9:30 AM and at the weekend from 8 AM to 10 AM.
North Lakes Hotel And Spa has a restaurant serving lunch, dinner and light fare.
Late-night fare is available from 24-hour room service.

Languages

Bulgarian, Croatian, Danish, English, French, Hungarian, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10 AM on weekends; GBP 16.95 to 19.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Penrith

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 732 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed for Christmas Day and New Year's Eve:
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 16.95 to 19.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 15 per person, per stay and includes use of: sauna; spa tub; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

North Lakes Hotel
North Lakes Hotel Penrith
North Lakes Penrith
North Lakes And Spa Penrith
North Lakes Hotel Spa
North Lakes Hotel And Spa Hotel
North Lakes Hotel And Spa Penrith
North Lakes Hotel And Spa Hotel Penrith

North Lakes Hotel And Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 438 out of 831 reviews" "
Rating 8 - Good. 275 out of 831 reviews" "
Rating 6 - Okay. 71 out of 831 reviews" "
Rating 4 - Poor. 29 out of 831 reviews" "
Rating 2 - Terrible. 18 out of 831 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Suzanne

Business traveller
Liked: Staff & service, property conditions & facilities
Overpriced if you go through 3rd party. Extra cost for booking through Expedia. No breakfast for £180
Stayed 1 night in Sep 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find. Tastefully decorated.
Stayed 1 night in Sep 2024

6/10 Okay

Paul

Liked: Cleanliness
Disliked: Staff & service
To be honest a nice hotel with a wonderful restaurant. However the staff and their attention to customer service lacked somewhat and the Spa for £15 per person extra charge was a disappointment. Would not go back to stay on the hotel or the spa but would consider returning to the restaurant.
Stayed 1 night in Sep 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Ben

Stayed 1 night in Sep 2024

10/10 Excellent

Azad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Loveness

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. Cosy sitting area in the lounge. Hotel staff were helpful and polite. Non dairy milk was made available to us. Hotel has decent size mugs for tea in the room. Great stay overall.
Stayed 2 nights in Aug 2024

8/10 Good

Beth

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the stay was lovely, having fresh milk dispenser was amazing for our daughter. However the only minor was the fact the rooms are super warm, even with the fan provided they are uncomfortably hot, there is no toilet brush to clean your loo and the use of the pool is extremely expensive for what it is.
Stayed 2 nights in Aug 2024

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would have gave full 5 star review on this hotel, bed and pillow comfortable, the personalised cookie for our daughter a nice touch, lots of info sent before arriving. Modern and very clean hotel. Dinner and breakfast was the best hotel food we had in the UK. Such a shame about the bed sofa for my daughter she could feel every spring so had to get in our bed, I tried to sleep in it and it really was bad. Sort that out though and I’d be happy to give full 5 stars and come back again!
Stayed 1 night in Aug 2024

10/10 Excellent

Tony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family stayed here over August bank holiday and we had a wonderful time. When we arrived there were personalised cookies in the room for our children. The room and facilities were fantastic, the staff were very helpful and friendly. There was an orienteering course for children to do outside, a games and cinema room for entertainment with a small minigolf inside and on departure the children were given a gift bag with lots of activities to complete. We will definitely be coming again
Stayed 2 nights in Aug 2024

8/10 Good

Amandeep

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

10/10 Excellent

Liam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and facilities. I will be returning very soon!
Stayed 1 night in Aug 2024

10/10 Excellent

olivia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a nice relaxing weekend
Stayed 1 night in Aug 2024

8/10 Good

Stefania

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room would benefits of air-conditioning as very hot and had to open the window which the noise from the main roads disturbed my sleep
Stayed 2 nights in Aug 2024

10/10 Excellent

Steve

Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Penrith
Lovely stay, very comfortable room and lovely breakfast.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Martyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly and attentive to our needs for the duration of our stay.
Stayed 3 nights in Aug 2024

2/10 Terrible

Stevie

Stayed 1 night in Aug 2024

10/10 Excellent

Konstantina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024