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Courtyard by Marriott Pensacola

3.0 star property

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Photo gallery for Courtyard by Marriott Pensacola

Property amenity
Bar (on property)
Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, individually furnished, desk, laptop workspace
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • 24/7 front desk
  • Pool
  • Laundry

Explore the area

Map
451 Creighton Rd, Pensacola, FL, 32504
  • University Town Plaza
    ‪8 min walk‬
  • West Florida Hospital
    ‪3 min drive‬
  • Pensacola State College
    ‪4 min drive‬
  • Pensacola, FL (PNS-Pensacola Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 53 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, individually furnished, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, individually furnished, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Non Smoking

  • 34 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower) | Bathroom | Combined shower/bathtub, designer toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 34 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Combined shower/bathtub, designer toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 34 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Combined shower/bathtub, designer toiletries, hair dryer, towels

Room, 2 Double Beds (Mobility Accessible, Tub)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Combined shower/bathtub, designer toiletries, hair dryer, towels

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, individually furnished, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Courtyard by Marriott Pensacola

Hotel in Pensacola with 24-hour fitness centre and 24-hour business centre
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Courtyard by Marriott Pensacola offers 90 air-conditioned accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Courtyard by Marriott Pensacola. During your stay, you're just a quick walk from University Town Plaza. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at The Bistro, a bistro that serves American cuisine
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • 7 minutes by car from University of West Florida and 10 minutes from Pensacola Bay Center
  • Cats and dogs welcome for a fee
Courtyard by Marriott Pensacola offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at Courtyard by Marriott Pensacola. For a fee, parking is available.

This 3-star Pensacola hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7 AM to 10 AM.
The Bistro – This bistro specialises in American cuisine and serves breakfast, dinner and light fare.
Starbucks – This coffee shop serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends; USD 2.95 to 11.75 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Starbucks
  • The Bistro

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 646 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Ceiling hoist
  • Doorbell and phone notification
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay (maximum USD 75 per stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 2.95 to 11.75 per person
  • Uncovered self-parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD75 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Hotel Pensacola
Courtyard Pensacola
Pensacola Courtyard
Courtyard Pensacola Downtown Hotel Pensacola
Pensacola Marriott
Courtyard Pensacola Hotel
Courtyard Pensacola
Courtyard by Marriott Pensacola Hotel
Courtyard by Marriott Pensacola Pensacola
Courtyard by Marriott Pensacola Hotel Pensacola

Courtyard by Marriott Pensacola Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 486 out of 874 reviews
Rating 8 - Good. 222 out of 874 reviews
Rating 6 - Okay. 91 out of 874 reviews
Rating 4 - Poor. 42 out of 874 reviews
Rating 2 - Terrible. 33 out of 874 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jerry, State College

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Elsa

Travelled with family
Disliked: Staff & service, amenities
Upon arriving at the hotel, I approached the front desk, eager to check in after a long journey. Unfortunately, the interaction was far from warm. The receptionist didn't even ask for my ID; instead, she moved straight to her computer, processing our reservation with an air of indifference. Without any greeting or pleasantries exchanged—no “good evening” or “hello”—she handed me our room keys after just requesting my credit card. As she slid the key cards across the counter, I pointed to the left and asked about the elevator. Her only response was a terse “that’s all” before she returned to her screen, leaving me feeling somewhat dismissed. Exhausted, we made our way up to our assigned room, only to discover that one of the key cards failed to unlock the door. Frustration began to bubble beneath the surface. After a long day, I wasn’t in the mood for more complications. I took the elevator back down, seeking help from the young woman at the front desk. I explained the situation and asked her to reset the key card. She glanced at me, a bit detached, and did as I requested. Once back at our room, we tried again, and this time the door finally opened—only to reveal that we had been assigned to a room already occupied by guests! Shocked and bewildered, we stood there momentarily, and my frustration escalated. We returned to the front desk for the second time, and I clearly conveyed my irritation at the whole experience. This time, the receptionist offered an apology and promp
Stayed 1 night in Nov 2024

10/10 Excellent

DAYNAH, Davie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have clean rooms and great service. The lobby, however, smells of mold.
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, room comfort
Avoid. Looks good, but details inside are not good
Charging $10 for parking for that tyupe of property is simply ridiculous. The tv in the room didn't work and I called the front desk 3 times and no one answered. the AC would not come on during the night again no answer at the front desk
Stayed 1 night in Nov 2024

6/10 Okay

KAMWA

Liked: Cleanliness
Stayed 1 night in Nov 2024

4/10 Poor

Jill, Punta Gorda

Disliked: Staff & service, amenities, property conditions & facilities
Overall, I can say I was not impressed at all by this location. It was in a good enough area, but I walked in said hi and the front desk didn't bother to greet me with anything but a grimace. Seemed to be very unhappy-in addition to the starbucks worker.. she was unhappy too.. then i get to the room, and it really needed assistance. It didn't look clean to me.. but i was too tired to care.The room was not up to Marriott's standards. No welcome kit for Bonvoy members nor a water in the room. Just won't be back.
Stayed 1 night in Nov 2024

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Barbara

Liked: Staff & service, property conditions & facilities
Updated
Stayed 2 nights in Nov 2024

4/10 Poor

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Once we checked in, we went upstairs to our room (#223). The toilet was not working. On our way out of the hotel, we informed the front desk. It was fixed by the time we got back. Also, there was a very soft spot in the flooring near the window.
Stayed 1 night in Nov 2024

10/10 Excellent

Nadia

Stayed 1 night in Oct 2024

8/10 Good

James

Travelled with family
Liked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Amanda

Stayed 3 nights in Oct 2024

4/10 Poor

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We put a few towels on the floor to be exchanged, but no room service. I had problems with the tv, but it was taken care of.
Stayed 3 nights in Oct 2024

8/10 Good

Jennifer, Allen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to from I10. Nice clean rooms. Quite at night.
Stayed 1 night in Oct 2024

6/10 Okay

Sharon

Liked: Cleanliness
Bed was not comfortable (cheap mattress), towels/wash clothes were thin and cheaply made. Paid additional daily rate for breakfast which choices were a pastry or toast and a beverage (coffee/juice). Advertised free parking but I was charged $10 a day for parking.
Stayed 4 nights in Oct 2024

8/10 Good

Aaron

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024

10/10 Excellent

Tiffany

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Michelle, at the front desk was great! The courtyard in the back, near the pool was nice.
Stayed 1 night in Oct 2024

8/10 Good

Mitchell

Stayed 1 night in Sep 2024

6/10 Okay

zhi wen

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
I was not inform that there is additional cost for parking. I received a $40 credit card charge at 3am in the morning. When I check in, I was not told that parking were not included.
Stayed 3 nights in Oct 2024

6/10 Okay

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and stay was fantastic! The hidden fees, not so much.
Stayed 2 nights in Aug 2024

8/10 Good

Tiera

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Denise, Cobb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is safe, convenient and quiet.
Stayed 2 nights in Oct 2024

4/10 Poor

Manning

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
POORLY RAN
BOOKED 5 NIGHT STAY ON HOTELS.COM. THEY CHECKED ME OUT 2 TIMES DURING THE 5 NIGHT STAY. I NEVER GOT A STRAIGHT ANSWER WHY THEY DID IT. MY GUESS IS PROBABLY TO CHARGE MORE. MAKE SURE TO COMMUNICATE WELL WITH FRONT DESK. ALSO ONLY CLEANED/CAME IN ROOM ONCE DURING THE 5 NIGHT STAY. I WILL DEFINTELY STAY SOMEWHERE ELSE NEXT TIME I AM VISITING PENSACOLA AREA.
Stayed 5 nights in Sep 2024

10/10 Excellent

Andrea

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024