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Hotel Penzance

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Penzance

Superb Sea View Rooms | Premium bedding, pillow-top beds, individually decorated
Interior
Panorama Sea View Double or Twin | Premium bedding, pillow-top beds, individually decorated
Aerial view
Seasonal outdoor pool

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Pool
    Pool
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry

Explore the area

Map
Britons Hill, Penzance, England, TR18 3AF
  • The Exchange
    11 min walk
  • Union Hotel
    12 min walk
  • Penzance Ferry Terminal
    14 min walk
  • Penzance (PZE-Penzance Heliport)
    16 min walk

Room options

View all photos for Cosy Double

Cosy Double | Premium bedding, pillow-top beds, individually decorated

Cosy Double

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Sea View Double or Twin

Superior Sea View Double or Twin | Premium bedding, pillow-top beds, individually decorated

Superior Sea View Double or Twin

  • 18 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Panorama Sea View Double or Twin

Panorama Sea View Double or Twin | Premium bedding, pillow-top beds, individually decorated

Panorama Sea View Double or Twin

  • 18 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Sea View Double

Premium bedding, pillow-top beds, individually decorated

Sea View Double

  • 18 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superb Sea View Rooms

Superb Sea View Rooms | Premium bedding, pillow-top beds, individually decorated

Superb Sea View Rooms

  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Large Double or Twin

Large Double or Twin | Premium bedding, pillow-top beds, individually decorated

Large Double or Twin

  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Sea View Double Room

Superior Sea View Double Room | Premium bedding, pillow-top beds, individually decorated

Superior Sea View Double Room

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Single Room | Premium bedding, pillow-top beds, individually decorated

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Room
The Queens Hotel
Breakfast included
Pet-friendly
Parking included
Free WiFi
4.1 out of 5, Very good, (558)
The price is €175
for 1 night
includes taxes & fees
6 Dec - 7 Dec
The Queens Hotel

About this property

Hotel Penzance

Victorian hotel with seasonal outdoor pool and coffee shop/cafe
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include self parking, a seasonal outdoor pool and conference space.
Hotel Penzance offers 25 accommodations with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch LED televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Penzance. During your stay, you're just a quick walk from St John the Baptist Church, Penzance. Free WiFi in public areas, a free manager's reception and a restaurant are available.
  • Free WiFi
  • Enjoy Modern European cuisine and ocean views while dining at The Bay Restaurant
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from St John the Baptist Church, Penzance and 7 minutes on foot from Wharfside Shopping Centre
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Event space at this hotel measures 377 square feet (35 square metres) and includes conference space. A seasonal outdoor pool, a library, and a terrace are also featured at the business-friendly Hotel Penzance. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Penzance hotel is smoke free.

The hotel hosts a free manager's reception daily.
The Bay Restaurant – Overlooking the ocean and pool, this restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

English, Latvian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres
  • Parking on site (GBP 8.95 per day)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 17.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • The Bay Restaurant

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 377 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1900
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from 5 January 2025 to 26 March 2025 (dates subject to change).
The property is closed between 1 October and 1 May.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25 per night.
  • Cots (infant beds) are available for GBP 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 17.95 per person
  • Self-parking fee: GBP 8.95 per day
  • Crib (infant bed) fee: GBP 10.0 per day
  • Rollaway bed fee: GBP 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, mobile payments and cash
Noise-free guestrooms cannot be guaranteed
The front desk at this property is open daily from 7:30 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in May and close in August.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Penzance
Penzance Hotel
Hotel Penzance Cornwall
Hotel Penzance Hotel
Hotel Penzance Cornwall
Hotel Penzance Penzance
Hotel Penzance Hotel Penzance

Hotel Penzance Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 240 out of 415 reviews" "
Rating 8 - Good. 119 out of 415 reviews" "
Rating 6 - Okay. 33 out of 415 reviews" "
Rating 4 - Poor. 16 out of 415 reviews" "
Rating 2 - Terrible. 7 out of 415 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Penzance is absolutely lovely in every respect. Our room had a view of the water and beautiful decor. Breakfast and dinner were excellent. We only wish we'd had more time and warmer weather so we could have taken advantage of the lovely pool. Fabulous stay and fantastic staff!
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Brigitta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

denise

Travelled with family
Liked: Property conditions & facilities, room comfort
Night away with grandaughter
Hotel was lovely. Nice room with seaview. Slightly datet but beds very comfortable linen spotless. Few bits of dust but nothing major. Bathroom lovely, very noisy flush tho. Shampoo shower gel provided.SADLY no conditioner. Also no hairdryer. I rang reception 5 times with no luck. Breakfast was ok. But bacon wasnt edible. Staff all standing behind the bar was slightly off putting while eating breakfast. Even chef at times..Pool was excellent. Receptionist that afternoon was lovely. Overall a pleasant stay but not worth the 269 i paid for the one night. And then had to pay 8 pds to park there.
Stayed 1 night in Aug 2024

10/10 Excellent

Suzanne

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff
Stayed 3 nights in Jul 2024

8/10 Good

Karen

Travelled with partner
Liked: Amenities
Light and airy bedroom with fabulous sea views. Small evening dinner menu but still had to wait a long time for the food. However, it was worth the wait.
Stayed 1 night in Jun 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel freindly service
Anazing stay at hotel penzance! Great service, food and a heated pool!
Stayed 1 night in Jun 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a View!
My husband and I would only have a chance to tour the area around Penzance for three days. His family had left the tin mines of St. Just in the 1860's for America. We had a lot packed into a short time. The Penzance Hotel staff made us feel at home offering fabulous comfort, food and hospitality in the great tradition of Cornwall. Yeghes da (cheers)!
Chris Terry, our local tour guide at Mên-an-Tol, in Madron.
Garden at the Minack Theatre.
LOVE RIOT, play at the Minack Theatre.
Merry Maidens Stone Circle, at St Buryan.
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming small hotel in a great location. Breakfast was fantastic. Bar and dinner were a bit limited but staff was very accommodating. Upgraded our room and was actually smaller than our friends room but a lovely view.
Stayed 4 nights in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I found the staff very helpful and friendly, and I don't know why other reviewers complain
Stayed 1 night in May 2024

8/10 Good

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The actions of the staff to overcome the impossibility of obtaining a taxi to convey us to the harbour in time for the sailing to the Scilly Isles.
Stayed 1 night in May 2024

10/10 Excellent

Peter

Stayed 1 night in Apr 2024

10/10 Excellent

MATTHEW

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Very good visit
Stayed 1 night in Apr 2024

10/10 Excellent

Ilona

Stayed 1 night in Apr 2024

8/10 Good

Ai

Liked: Staff & service, property conditions & facilities, room comfort
Very nice but need some improvement
The room was large and cozy. Breakfast was limited variety but great. The atmosphere of the restaurant was amazing. We enjoyed staying here. However, we were disappointed about a few aspects. The faucet in the bathroom was moldy. There were someone’s used socks and underwear in the wardrobe. A housekeeper knocked on our door, and informed us about the check-out time 20 minutes before actual time. It seemed she did the same thing for all rooms (We heard the knocking sound many times.). It disturbed our relaxing time. They need to clean rooms carefully instead of reminding us of the check-out time.
Stayed 2 nights in Mar 2024

4/10 Poor

Bev

Disliked: Staff & service, amenities, property conditions & facilities
Has the hotel had a change of ownership? Because loads differed from the older reviews (which were really great). Plus, many of the facilities promised simply don't exist - as if there's been a huge cost-cutting exercise. Both the hotel website AND EXPEDIA need to update the hotel's offerings as they are incorrect. * No warm welcome with a glass of bubbly (just a deserted reception & then a man demanding to see my ID! (Reception was unmanned, no-one to ask about things) * No blackout curtains in room (roller blinds) * No premium Egyptian cotton bedding (just standard hotel satin-stripe) *No espresso maker (just standard kettle, sachets, etc) *No free bottle water (just tap water in a bottle) *No designer toiletries (just pump action bottles locked into bathroom walls) *No chocolates in room (just crisps, nuts & biscuits) *Towel rail & room light not working *Ashtrays outside breakfast room window with cig butts floating in rainwater *Terrible breakfast (NOTHING LIKE THE WEBSITE PHOTO - no artisan-style rolls & breads, no continental meats, no cheese, no melon slices, no deli items) - inedible overcooked bacon & sausage, eggs with broken yolks, choice of sliced white or brown bread only *CHEF, WHEN ASKED, SAID THEY NO LONGER DO THE LAVISH BREAKFAST ON THE WEBSITE This hotel needs RE-GRADING - it's no longer 4-star - and Expedia & the hotel website need to update the hotel offerings & hotel needs to remove the lavish breakfast photo & welcome with glass of bubbly.
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel in Cornwall
I'd highly recommend booking this hotel for a Cornwall trip! It was in the perfect location especially for St Michael's Mount. The rooms are lovely and the service of the staff is outstanding. Ashama made us feel extremely welcome and she is so friendly. We also ate at the restaurant and the food was really good. If you're looking for a hotel in Cornwall then don't hesitate to book this one. I would recommend booking a parking space at the hotel at the time of booking as on street parking is very limited and not guaranteed. They also have electric charging points for electric vehicles if you've booked a parking bay. The hotel has great views of the sea and St Michael's Mount.
Stayed 3 nights in Feb 2024

10/10 Excellent

Skerntian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
Great place but the highlight was the breakfast which was really good.
Stayed 2 nights in Feb 2024

6/10 Okay

Filofteia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

6/10 Okay

Andrea

Travelled with family
Liked: Staff & service
Let me start by saying all the staff were very pleasant and efficient. The dinner both nights was absolutely delicious. The breakfast was also fresh and tasty. However, our room was much in need of a makeover: one of the wall lights was flickering; the heated towel rail in the bathroom didn’t work so was freezing and towels didn’t dry; there was mould in the bath/shower; very dated shower fixture over bath. Needs tearing out and starting again. The room was also small with dated, dark wooden furniture. Disappointing.
Stayed 2 nights in Feb 2024

10/10 Excellent

Xinlan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Warren

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Won’t be going back.
The hotel has changed management and not for the better. Breakfast was always a feast but is now cooked in the dining room and takes forever. The front door does not close properly so the wind howls through the building rattling doors all night
Stayed 3 nights in Dec 2023

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People and service were friendly and caring. No hassles and any inconvenience quickly dealt with. The hill is a challenge if walking with luggage, but exercise after a train ride was welcomed.
Stayed 4 nights in Dec 2023