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 Pereira •1 Room
 Pereira • 1 Room
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Hotel Soratama

3.5-star property
Carrera 7 #19-20, Pereira, Risaralda 09 725 22 184
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2.0 out of 5
See all 1 ebookers Reviews

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Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite (Doble)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Soratama. During your stay, you're just a quick walk from Plaza de Bolivar. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at Emperador
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes 2 hot tubs -
  • Steps from Plaza de Bolivar and Pereira Cathedral

Hotel Soratama ratings based on 1 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hotel Soratama

2 out of 5

Service und Ausstattung nicht der Klasse entsprech

Pros: Der beleuchtete Pool auf dem Dach ist zu empfehlen, sofern man unempfindlich gegenüber gut hörbaren Lüftungsgeräuschen der Lüftungsanlage ist.
Cons: Aufmerksameres Service-Personal in der Sky-Lounge. Ausgeglichenerer Service-Level an der Reception. Stabileres WIFI. Funktinierende Türbadges.
Location: Zentral an der Plaza de Bolivar. Spaziergänge ins lebendige und urbane umliegende Auartier lohnen sich.
Leider mussten wir nach anfänglich gutem Eindruck einige Mängel feststellen. Personal nur sehr unterschiedlich servicefreundlich. In der Skylounge mussten wir teils sehr lange auf die Bedienung warten. Das Essen ist nichts Besonderes und war meistens nicht ausgewogen abgeschmeckt. Das passt nicht zum Standard, das das Hotel zu vermitteln versucht. Das WIFI funktionierte nur mit umständlichem hoteleigenen Netzwerk-Login und ist etliche Male ausgefallen, was ein erneutes manuelles Einloggen nötig machte. Sehr umständlich. Die Elektonischen Zimmertürschlüssel funktionierten meistens nicht richtig, sodass etliche Male ein Gang zur Reception nötig war. Das Problem konnte jedoch nicht behoben werden. Es gibt keine RaucherInnen-Zonen. RaucherInnen müssen vor die Tür, um zu rauchen.

Posted by , from Schweiz on 4 Feb 2018

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About the Hotel Soratama

Location Carrera 7 #19-20, Pereira, Risaralda 660002

Property Features

Hotel Soratama offers its guests 2 hot tubs. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. There are 8 meeting rooms available. The business-friendly Hotel Soratama also features a rooftop terrace, concierge services, and complimentary newspapers in the lobby. Free self parking is available. This 3.5-star Pereira hotel is smoke free.

  • 1 building
  • 77 guestrooms or units
  • 11 levels
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi , Internet access - wireless

Transport

  • Parking: Free self parking

Room Amenities

Hotel Soratama offers 77 air-conditioned accommodations with a safe and complimentary newspapers. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. 5-inch flat-screen televisions come with cable channels. Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Fridge
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique decor

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10:00 AM.

Emperador – This restaurant specialises in local cuisine and serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

2 hot tubs are on site.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Soratama

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Contactless check-out is not available
  • One child stays free
  • Security system
  • Staffed front desk
  • Children stay free - maximum age 7
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property registry number - 181
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Hotel Soratama
  • Hotel Soratama Pereira
  • Soratama
  • Soratama Pereira
  • Hotel Soratama Hotel
  • Hotel Soratama Pereira
  • Hotel Soratama Hotel Pereira

You should know

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.