Criterion Hotel Perth

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Criterion Hotel Perth

Front of property
Lobby
Reception
Premier Room | In-room safe, desk, iron/ironing board, bed sheets
Superior Double Room | In-room safe, desk, iron/ironing board, bed sheets

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Air conditioning

Explore the area

Map
560 Hay Street, Perth, WA, 06000
  • Hay Street Mall
    ‪2 min walk‬
  • St George's Terrace
    ‪3 min walk‬
  • Murray Street Mall
    ‪3 min walk‬
  • Perth, WA (PER)
    ‪19 min drive‬

Room options

Standard Renovated Double

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Superior Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Triple Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Twin Room

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Quadruple Room

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Double Room

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

Premier Room

  • 25 sq m
  • Sleeps 2
  • 2 Queen Beds

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

Triple Room

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Premier Room

  • Sleeps 4
  • 2 Queen Beds

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

Deluxe Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Quadruple Room

  • Sleeps 4
  • 2 Double Beds

Standard Renovated Queen Room

  • Sleeps 2
  • 1 Queen Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

Criterion Hotel Perth

Hotel with a 24-hour front desk, steps from Hay Street Mall
Along with concierge services, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. Other amenities include a front desk safe. Limited housekeeping is available.
Criterion Hotel Perth offers 69 accommodations with a safe and a hairdryer. LCD televisions are featured in guestrooms. Fridges and coffee/tea makers are provided. Bathrooms include a shower and complimentary toiletries. Housekeeping is offered on a limited basis and an iron/ironing board can be requested.
Our customers tell us that they can't get enough of the shopping around Criterion Hotel Perth. During your stay, you're just a quick walk from Hay Street Mall. Concierge services are available.
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Hay Street Mall and 7 minutes on foot from Elizabeth Quay
As a guest of Criterion Hotel Perth, you'll find tour/ticket assistance, concierge services, and a front desk safe. The front desk is open around the clock.

This 3.5-star Perth hotel is smoke free.

Languages

English

Property amenities

Parking and transport

  • No on-site parking available

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (limited availability)
  • Tour and ticket assistance

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
Property Registration Number 52169505033

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Criterion Hotel
Criterion Hotel Perth
Criterion Perth
Criterion Perth Hotel
Hotel Criterion
Hotel Criterion Perth
Perth Criterion Hotel
Criterion Hotel Perth Hotel
Criterion Hotel Perth Perth
Criterion Hotel Perth Hotel Perth

Criterion Hotel Perth Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 207 out of 1004 reviews" "
Rating 8 - Good. 372 out of 1004 reviews" "
Rating 6 - Okay. 246 out of 1004 reviews" "
Rating 4 - Poor. 107 out of 1004 reviews" "
Rating 2 - Terrible. 72 out of 1004 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Catherine

Travelled with partner
Disliked: Amenities
The WiFi stopped working after the first night. The front desk staff weren't very friendly, and did nothing to resolve the internet issue. We had a balcony and there was rubbish on there from a previous guest.
Stayed 4 nights in Oct 2024

6/10 Okay

Grady

Disliked: Property conditions & facilities
it felt unsafe going outside. the place felt very run down
Stayed 3 nights in Oct 2024

10/10 Excellent

Chris

Stayed 2 nights in Jul 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
Have stayed a few time times now and all lm looking for is something clean and tidy with a comfy bed and reasonably priced….. ticks all the boxes for me…. Chris N ….
Stayed 2 nights in Oct 2024

8/10 Good

Barbara

Liked: Cleanliness
The room was very basic but comfortable. A very convenient location
Stayed 2 nights in Oct 2024

6/10 Okay

Nathan

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A hotel with great history and character. But needs a serious refurbishment. Also, no bar or restaurant was annoying.
Stayed 2 nights in Oct 2024

2/10 Terrible

Werner

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place smells , every thing is old , no hot water in my shower Stains on the carpet Expected more for what I paid
Stayed 1 night in Oct 2024

4/10 Poor

Takashi

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Wifi internet is not working.
Stayed 1 night in Oct 2024

4/10 Poor

Takashi

Business traveller
Disliked: Cleanliness, property conditions & facilities
Wifi internet is not working..
Stayed 2 nights in Oct 2024

2/10 Terrible

Adam

Business traveller
Disliked: Property conditions & facilities, room comfort
Don’t stay here
Place is very run down and not maintained. Shower is terrible due to pressure and hard to set temperature. Room was like it was day time with light flooding into the room
Stayed 1 night in Oct 2024

4/10 Poor

Tasha

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Manoj

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy stay
Comfortable and clean. We had a renovated double room. The place is outdated but you paid for what you got. It was a bed to sleep in as we were out for the whole doing the aights of Perth and its surroundings
Stayed 4 nights in Oct 2024

8/10 Good

vicki

Liked: Cleanliness, staff & service, room comfort
Cheap and Convenient
Have stayed at this cheaper, older hotel many times. Front desk staff were friendly on check in and check out. $250 bond taken on entry, refunded on exit but can take up to 5 days. Area near the lift has a musty smell. The room had a sweet, cloying smell of cleaning products. The room and bathroom were clean with tea, coffee, sugar and milk supplies and shampoo and soap. The towels were fluffy. The room had a kettle and mini fridge, desk and 2 chairs plus a small table and luggage storage. The hotel is one block from the Hay Street Mall and there are some cafes close by. Public transport very close too.
Stayed 1 night in Oct 2024

2/10 Terrible

Tania

Travelled with partner
Disliked: Property conditions & facilities
Paint peeling, established funnel web spider webs and an undistinguished smell that actually leached onto my cloths. There is a difference between art deco and old, dirty and decrepit. Immediate area around hotel , late night and early morning, felt unsafe with homeless , drunk and prostitution going on . Do not recommend and will not be returning
Stayed 2 nights in Oct 2024

6/10 Okay

Barry

The Criterion was Ok -- serviceable. The location was central, in an area with fast-food restaurants, and with walkable access to the downtown area. There is one small place near the hotel that is slightly seedy, but I didn't feel threatened. The hotel has seen better days, but again, is serviceable. The bathroom was nice, the TV worked, beds OK, although I didn't see any heat source in the room (fortunately, it wasn't quite cold enough to require heat). The main drawback was that the wi-fi didn't reach to the third floor where our room was, so we had to go down to the lobby to do e-mail and messaging. I believe the first floor may have had wi-fi, but we were on the third floor. The late-night McDonald's was just a half-block away, which compensated for any inconveniences for jet-lagged travelers from LAX, 21 jet-hours away plus layover time!
Stayed 3 nights in Oct 2024

2/10 Terrible

Eryka

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, room comfort
Comfortable and affordable
Hotel is in need of maintenance and is showing its age,However the room was large and the bed was comfortable and was in close proximity to all our sight seeing tours.
Stayed 6 nights in Sep 2024

6/10 Okay

Courtney

Disliked: Cleanliness, amenities, property conditions & facilities
The photos from the websit need to be updated . Very misleading
Stayed 1 night in Oct 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, amenities, property conditions & facilities
Not enough toiletries and very loud
Stayed 5 nights in Oct 2024

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service
satisfied
Stayed 1 night in Oct 2024

10/10 Excellent

Caroline

Liked: Amenities
I quiet like the Criterion hotel very nice service
Stayed 1 night in Oct 2024

10/10 Excellent

Elber fabian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

DEBRA

Disliked: Staff & service, amenities, property conditions & facilities
The Criterion has not been upgraded for decades for this reason alone it is not good value for money It smells mouldy and all facilities are ancient. The walls are paper thin and mattresses very soft with blankets instead of doonahs. They actually take out a $250 bond out of your account instead of a ‘hold’ so you have to make sure when you leave that you check your card has all the correct details with them to reimburse. It is close to train station and centre of town but there are some unsavoury characters and places nearby. It’s only saving grace was their cleaners do a magnificent job considering how old everything is.
Stayed 5 nights in Sep 2024

4/10 Poor

Claudia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run down place. Room cleaniness okay but walkways,stairs filthy and totally run down. Doagusting to stay. Receptionist doesnt greet and is very unfriendly und unwelcoming.
Stayed 1 night in Sep 2024