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Novotel Swan Valley Vines Resort

4.0 star property

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Photo gallery for Novotel Swan Valley Vines Resort

Deluxe Room, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board
Exterior
3 outdoor pools, pool loungers
Golf cart
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Room service
  • Breakfast available
  • Gym
  • Pool

Explore the area

Map
Verdelho Drive, The Vines, WA, 6069
  • Supa Golf and Supa Putt
    ‪7 min drive‬
  • Ugly Duckling Wines
    ‪10 min drive‬
  • Caversham Wildlife Park
    ‪15 min drive‬
  • Perth, WA (PER)
    ‪28 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Resort)

Room, 2 Queen Beds (Resort) | In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Resort)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Resort)

Room, 1 King Bed (Resort) | In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (Resort)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | In-room safe, desk, blackout curtains, iron/ironing board

Apartment, 3 Bedrooms

  • Sleeps 6
  • 3 Double Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Executive Suite, 1 King Bed

  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | In-room safe, desk, blackout curtains, iron/ironing board

Apartment, 2 Bedrooms

  • Sleeps 4
  • 2 Double Beds

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About this property

Novotel Swan Valley Vines Resort

Hotel with 2 restaurants, in the vicinity of Swan Valley Wines
This smoke-free hotel features 2 restaurants, 3 outdoor pools and a golf course. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness centre and 3 coffee shops/cafes. Housekeeping is available on request.
Novotel Swan Valley Vines Resort offers 150 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to furnished balconies or patios. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 4 outdoor tennis courts. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Novotel Swan Valley Vines Resort. During your stay, you'll be within walking distance of Ellenbrook District Open Space. Free WiFi in public areas, free self-parking and 3 outdoor pools are available.
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • For dining with golf course views, stop by Muscats Restaurant, one of the property's 2 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a golf course, 4 outdoor tennis courts and a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 10 minutes by car from Swan Valley Wines and 10 minutes from Lamonts
Novotel Swan Valley Vines Resort offers its guests a golf course, 3 outdoor swimming pools, outdoor tennis courts, and Access to hot tub. There are 2 restaurants and 3 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 2540 square feet (236 square metres) and includes conference space. A children's pool, a 24-hour fitness centre, and a terrace are also featured at the business-friendly Novotel Swan Valley Vines Resort. Self parking is free.

This The Vines hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 9:00 AM.
Muscats Restaurant – Overlooking the golf course, this restaurant serves breakfast and dinner. A children's menu is available.
Thge Vines Cafe and Bar – Overlooking the golf course, this café serves lunch and dinner. Guests can enjoy drinks at the bar.
Greenside Cafe – Overlooking the golf course, this café serves breakfast and lunch.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Italian, Japanese, Russian

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 9:00 AM for a fee: AUD 35 per person
  • 2 bars/lounges
  • 2 restaurants
  • 3 coffee shops/cafes
  • Snack bar/deli

Restaurants on site

  • Greenside Cafe
  • Muscats Restaurant
  • Thge Vines Cafe and Bar

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 3 outdoor pools
  • 4 outdoor tennis courts
  • Children's pool
  • Golf
  • Golf driving range
  • Golf lessons
  • Mini golf
  • Playground
  • Pro golf shop
  • Racquetball/squash
  • Spa tub
  • Tennis lessons
  • Vineyard

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Cot (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,540 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6 AM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AUD 35 per person
  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Novotel Swan
Novotel Swan Resort
Novotel Swan Valley Vines
Novotel Swan Valley Vines Resort
Novotel Swan Valley The Vines Hotel The Vines
The Novotel Vines Resort Swan Valley The Vines
Novotel Swan Valley Vines
Novotel Swan Valley Vines Resort Hotel
Novotel Swan Valley Vines Resort The Vines
Novotel Swan Valley Vines Resort Hotel The Vines

Novotel Swan Valley Vines Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 451 out of 1003 reviews
Rating 8 - Good. 358 out of 1003 reviews
Rating 6 - Okay. 133 out of 1003 reviews
Rating 4 - Poor. 47 out of 1003 reviews
Rating 2 - Terrible. 14 out of 1003 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Pieter

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at Novotel Swan Valley Vines Resort, comfortable and convenient.
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Stayed 2 nights in Nov 2024

8/10 Good

Naozumi

Travelled with family
Liked: Cleanliness, staff & service, amenities
ゴルフ場に隣接した宿泊施設で、自然に囲まれた静かな環境、駐車場も広く、無料で使える。朝起きたらゴルフ場は野生のカンガルーだらけで感動した！部屋は清潔だったが、アリが侵入して、壁や冷蔵庫周りがありの通り道になっていたのだけ残念でした。
Stayed 1 night in Nov 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
room sizes and the big TV ALSO the bath/hot tub was realey good .
Stayed 3 nights in Nov 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Destiny

Stayed 2 nights in Oct 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and lots of amenities and activities available.
Stayed 1 night in Oct 2024

8/10 Good

Reg

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Had to walk a mile to get to my room! Bar closed at 9pm. Behind the times!
Stayed 1 night in Nov 2024

8/10 Good

Rosaleen

Stayed 1 night in Nov 2024

6/10 Okay

Nichole

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Gordon

Travelled with family
Disliked: Staff & service, property conditions & facilities
Guests are an inconvenience.
Room was noisy with corridor outside our room used as a thoroughfare by everyone going to or from other rooms at all hours. Waiting staff in cafe restaurant were abrupt. It was obvious customers were just an inconvenience to them. This resort clearly rests on its laurels when it comes to customer service.
Stayed 5 nights in Oct 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 2 nights in Nov 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Bruce

Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful gardens and grounds. Fantastic spa and pool area. Very clean and maintained beautifully. Lift wasn’t working, that didn’t bother us but for a person in wheelchair or not able to walk up stairs would have been hard..
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a large 3 bedroom apartment which was great for 6 adults. Clean, spacious, comfortable. Had a problem with a blocked toilet, so rang reception & they had the handyman around quickly to fix it up.
Stayed 1 night in Oct 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Good wedding venue. Nice breakfast. Have to carry own cases to & from your room. Very comfortable king size bed.
Stayed 2 nights in Oct 2024

4/10 Poor

david, hillarys

Travelled with partner
Disliked: Amenities
Tried to play tennis but was told it was booked by the academy. The we noticed they were not used all evening.
Stayed 1 night in Sep 2024

10/10 Excellent

Cass

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot for a relaxing getaway. Nice cold pool and hot spa . Clean property and rooms , lovely staff . Can’t fault it
Stayed 2 nights in Sep 2024

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Kaitlyn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
nice hotel, upgrade of room worth it.
Stayed 1 night in Sep 2024

10/10 Excellent

sophie

Stayed 1 night in Jul 2024

2/10 Terrible

Rachel

Disliked: Cleanliness, staff & service
Staff are rude and hard to get hold of by phone. Finally got through on phone to book which was obviously not reception and they wouldn't match price of online booking so booked online....when it came to the time of stay I needed to change date as I had a family member dying they would not change a date of a booking.... horrible service and horrible people...
Stayed 1 night in Aug 2024

10/10 Excellent

Magdelina

Stayed 3 nights in Aug 2024