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Palm Hotel and Spa

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palm Hotel and Spa

Outdoor spa tub
Ocean views, open daily
Exterior
Superior Room | Premium bedding, minibar, in-room safe, desk
Gift shop

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa

Explore the area

Map
Grand' Anse, Petite-Ile, 97429
  • Grande Anse Beach
    12 min walk
  • St. Pierre Beach
    20 min drive
  • Grand Galet Falls
    33 min drive
  • Saint-Pierre (ZSE-Pierrefonds)
    29 min drive

Room options

View all photos for Family Suite

Premium bedding, minibar, in-room safe, desk

Family Suite

  • 55 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed

  • 41 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Premium bedding, minibar, in-room safe, desk

Superior Room

  • 34 sq m
  • Sleeps 3
  • 1 Double Bed

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includes taxes & fees
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About this property

Palm Hotel and Spa

Luxury Petite-Ile hotel in Grande Anse with 2 restaurants
This smoke-free hotel features 2 restaurants, 2 outdoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Palm Hotel and Spa offers 70 accommodations with minibars and a safe. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include dressing gowns, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

2 outdoor swimming pools are on site along with a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, facials and body scrubs. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
During your stay at Palm Hotel and Spa, you'll be within walking distance of Grande Anse Beach. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with facials, aromatherapy or body scrubs at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and mini golf
  • 0.6 mi (1 km) from Grande Anse Beach and 6 mi (9.7 km) from St. Pierre Beach
  • Airport shuttle service available for a fee
Palm Hotel and Spa offers its guests a full-service spa, 2 outdoor swimming pools, a steam room, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 2153 square feet (200 square metres) and includes a conference centre. A library, a terrace, and an arcade/games room are also featured at the luxury Palm Hotel and Spa. Free self parking is available.

This 5-star Petite-Ile hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Palm Hotel and Spa has 2 restaurants serving lunch and dinner.
Le Makassar – This fine-dining restaurant specialises in local cuisine. Reservations are required. Open selected days.
KAH Beach & Restaurant – This beach restaurant specialises in French cuisine and only serves light fare. Open daily.
KOKOA BAR – This bar overlooks the ocean. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 26 for adults and EUR 20 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • KAH Beach & Restaurant
  • KOKOA BAR
  • Le Makassar

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • In-room babysitting
  • Laundry facilities
  • Mini golf
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Computer station
  • Conference centre (2,153 square foot of space)
  • Meeting rooms

Outdoors

  • Dock
  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • No lift

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: EUR 195.00
  • Christmas Eve (24 December) Gala Dinner per child: EUR 95.00 (from 3 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 280.00
  • New Year's Eve (31 December) Gala Dinner per child: EUR 95.00 (from 3 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 26 for adults and from EUR 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Palm Hotel Petite-Ile
Palm Petite-Ile
Palm Hotel & Spa Reunion Island/Petite-Ile
Palm Hotel and Spa Hotel
Palm Hotel and Spa Petite-Ile
Palm Hotel and Spa Hotel Petite-Ile

Palm Hotel and Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 98 out of 160 reviews" "
Rating 8 - Good. 49 out of 160 reviews" "
Rating 6 - Okay. 9 out of 160 reviews" "
Rating 4 - Poor. 2 out of 160 reviews" "
Rating 2 - Terrible. 2 out of 160 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
mostly good
areas that were good - service in all areas Bad limited dining venues, room towels
Stayed 6 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Palm Hotel and Spa is located in a beautiful part of Reunion Island surrounded by lush scenery and gorgeous beaches. The hotel facilities were top notch and the staff were exceptionally accommodating and bent over backwards to give our family the best experience possible. The only downside is that there is a slight trade off with the location. While it is stunning, being further south meant that travel time to the main attractions of the island is a bit longer, roughly 1.5 hours to the volcano, cirques, Le Maido, etc...
Stayed 7 nights in Mar 2020

8/10 Good

Jean-Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Sonny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Rooms nice but Not luxurious, also suffer from detious traffic noise, being close to a busy road. The dining, pools, spa and bars are very good. Note that there are many families and kids, didnt bother us, but if youre looking for romantic couples place, take into account....
Stayed 4 nights in Oct 2018

8/10 Good

VERONIQUE

Liked: Cleanliness, staff & service, room comfort
It was a great experience however we were stunned by the deluxe room it was mentioned with bathtub and no bathtub . The pictures with beach...
Stayed 2 nights in Sep 2018

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and only worth 5* hotel in La Teunion
The Palm is probably the only 5 star hotel of La Reunion. Nice entrance, plenty of parking and polite customer service. Swimming pool was big and nice overall. There is a small section called the beach, with sand that made you feel a bit closer to the sea even though it's next to the swimming pool. There is no beach close as there are sharks in the area. Through a parñth you can go to a natural pool next to the sea. Hotel has a jacuzzi with nice views. Lunch in the bar pool was tasty with more summery options. Dinner can be a la carte or buffet. Nice quality. In general a nice experience even though for moments the rain appeared. Rooms were well distributed, spacious and clean. The bed was magnificent, make you feel cozy straight away.
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, phenomenal location, pools and rooms. Best hotel on Reunion Island. The restaurants are expensive so don't be afraid to venture out to st Pierre.
Stayed 2 nights in Aug 2017

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Haven of the volcanic island
Spa experience was fantastic, Everything is very French, minimal English so be prepared with your French book

8/10 Good

J0, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Al fresco Zen
Beautiful location with stunning view over the ocean. Excellent facilities and helpful staff. Main dining room serves good food. All lounges, restaurants, lobby and bar are open to the fresh air. Which is fine if you don't mind sharing your space and sometimes food with the birds, and can tolerate the drafts. The rather poor beach is public and accessible by 15 minute hike on a fairly precipitous path, or by shuttle. But there are two well maintained pools. The lunch menu at the cafe was well presented but looked a bit Brake Bros.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Lovely rooms, beautiful grounds, spacious pool area overlooking the Indian Ocean - never felt crowded (though it wasn't peak season, which may have helped.) Nice spa. Restaurant service was quite slow on three consecutive nights, not what you'd expect from a five star hotel, though food itself was nice. This was our only grumble, however, and we would go back to this hotel.

6/10 Okay

Connie, Reunion

Liked: Cleanliness, staff & service
Disliked: Room comfort
No view
We had booked a junior suite, There is no view from the room. The terraces is surrounded by a 2 meter high fence. The fence can be opened and then the view right into the neighboring House. All in all, a disappointing experience.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel, a little to flashy but otherwise comfortable rooms with suitable appointments. Helpful staff and good location.

10/10 Excellent

Loïc

Stayed 1 night in Apr 2024

10/10 Excellent

Gilles, DEMBENI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hébergement de haute qualité, mais la situation géographique semble être un peu isolée.
Stayed 4 nights in Mar 2024

8/10 Good

Paulo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes Hotel inmitten der Natur. Gutes Frühstück, schöne Aussicht. Nettes Personal.
Stayed 2 nights in Mar 2024

8/10 Good

Alpou

Liked: Cleanliness
Bon hôtel. Qualité de la literie moyen. Un peu cher pour la prestation proposée.personnel agréable
Stayed 1 night in Feb 2024

10/10 Excellent

Hadrien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe
Superbe séjour dans un cadre absolument exceptionnel. Le complexe est magnifique avec une vue incroyable sur la plage de Grande Anse, et tout est niveau de l'écrin, du service aux aménagements en passant par les chambres elles-mêmes. Les restaurants sont de qualité, que ce soit pour le dîner ou pour le petit-déjeuner ; prendre un verre en regardant les baleines sur les terrasses est incroyablement dépaysant. Les chambres sont spacieuses et confortables, avec tout l'équipement moderne. Le service est au top de l'accueil au départ. Un hôtel qui vaut le coup à la Réunion.
Stayed 1 night in Jul 2023

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très bien mais retard d’avion ne permettant pas de profiter de ma première nuit à l’hôtel Aucun dédommagent ou aide de la part d’expedia et l’hôtel ne peut rien faire car je ne suis pas passé par le site officiel pour réserver ! Je ne recommande pas ce site pour réserver qui n’offre aucune gestion des aléas du voyage.
Stayed 2 nights in Sep 2023

10/10 Excellent

Maxime

Stayed 3 nights in Aug 2023

10/10 Excellent

caroline

Liked: Cleanliness, staff & service, property conditions & facilities
N.A.
Stayed 3 nights in Aug 2023

10/10 Excellent

Elodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une parenthèse paradisiaque
Une équipe au petit soin dans un paysage paradisiaque… seul regret ne pas avoir eu le temps de tester le SPA et ses massages… on reviendra !
Stayed 2 nights in May 2023

10/10 Excellent

Stephan

Stayed 1 night in Apr 2023