Best Western Plus Philadelphia Bensalem Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Philadelphia Bensalem Hotel

In-room safe, desk, blackout curtains, iron/ironing board
Lobby
Lobby
Indoor pool
Laundry room

Reviews

7.2 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning

Explore the area

Map
3499 Street Road, Bensalem, PA, 19020
  • Benjamin Rush State Park
    9 min walk
  • Parx Casino and Racetrack
    17 min walk
  • Neshaminy Mall
    3 min drive
  • Philadelphia, PA (PNE-Northeast Philadelphia)
    13 min drive

Room options

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

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About this property

Best Western Plus Philadelphia Bensalem Hotel

Suburban hotel with free breakfast and 24-hour fitness centre
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a 24-hour business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Best Western Plus Philadelphia Bensalem Hotel offers 121 accommodations with a safe and free newspapers. 37-inch flat-screen televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool or hot tub.

Our customers tell us that they can't get enough of the free breakfast at Best Western Plus Philadelphia Bensalem Hotel. During your stay, you're just a quick walk from Benjamin Rush State Park. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Just a 4-minute drive from Parx Casino and Racetrack and 11 minutes from Sesame Place
  • Cats and dogs welcome for a fee (restrictions apply)
Best Western Plus Philadelphia Bensalem Hotel offers its guests a kids' pool, an indoor pool, and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and 5 meeting rooms. Free breakfast is served daily. The business-friendly Best Western Plus Philadelphia Bensalem Hotel also features multilingual staff, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

This Bensalem hotel is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 1 October 2024 to 31 March 2025 (dates subject to change).
The property will be renovating from 23 August 2024 to 31 December 2024 (completion date subject to change). The following areas are affected:
  • Business centre
  • Lift
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Holiday Inn Philadelphia Hotel Bensalem NE
Best Western Plus Philadelphia Bensalem
Best Western Plus Philadelphia Bensalem Hotel
Plus Philadelphia Bensalem
Best Western Plus Philadelphia Hotel
Best Western Plus Philadelphia Bensalem Hotel Hotel
Best Western Plus Philadelphia
Best Western Plus Philadelphia Bensalem Hotel Bensalem
Best Western Plus Philadelphia Bensalem Hotel Hotel Bensalem

Best Western Plus Philadelphia Bensalem Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 323 out of 1002 reviews" "
Rating 8 - Good. 249 out of 1002 reviews" "
Rating 6 - Okay. 186 out of 1002 reviews" "
Rating 4 - Poor. 110 out of 1002 reviews" "
Rating 2 - Terrible. 134 out of 1002 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eileen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very helpful desk clerk at check in. Settled a slight problem that popped up. Our thanks to him. Very comfortable, good breakfast area, very clean and courteous help in breakfast area also.
Stayed 1 night in Aug 2024

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Jul 2024

8/10 Good

Kayla

Travelled with family
Was good
Stayed 2 nights in Aug 2024

8/10 Good

Kevin

Liked: Staff & service, room comfort
Smelly room
My first room even though it was designated as non-smoking, was smoked in. The front desk person quickly switched my room. The issue was when front desk questioned housekeeping, they admitted that they knew the room was smoked in but still put it into service.
Stayed 1 night in Aug 2024

6/10 Okay

Tom

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Gym only one machine worked Jacuzzi was broke alot of construction going on bugs in room outlet was open wires were loose was a mess of a place and number on room was missing how could you list this place only reason I stayed because my son had a commitment close bye.
Stayed 1 night in Aug 2024

6/10 Okay

Tom

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pool and close to stores and free parking .but hotel needs alot of work under construction every were and Jacuzzi was under construction not good.
Stayed 1 night in Aug 2024

10/10 Excellent

Marcella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was and older hotel but clean. Not much noise heard. Beds were very comfortable.
Stayed 5 nights in Aug 2024

10/10 Excellent

Tiffany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I come to Bensalem to stay every summer for a few days to take my daughter to Sesame Place. We always enjoy our stay. The only one thing was when i checked in mind you it was already 12:15 am when we arrived. The gentleman at the front desk looked up my info, took my card to charge the deposit. After everything went through and approved, he stated it didnt go through and i had to re swipe. When i pulled it up in my bank account, i showed him that it did go through and it was definitely pending on my end. By means i had my 3 year old in my arms he let me go up to the room. Everything was good on my end but wasnt sure if that was just a glitch in the system or maybe the gentleman was new and just didnt know what he was doing. Other than that everyone and everything was wonderful! Thank you for making us feel right at home!!
Stayed 3 nights in Jul 2024

6/10 Okay

Christopher

Travelled with family
Stayed 1 night in Aug 2024

6/10 Okay

Travis

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I was given a room that had someone already in it, thank God the person had the lock on the door I could have walk in. My room had no desk chair, the sofa had a rip in it, the 2nd room I was given smell like cigarette smoke.
Stayed 2 nights in Jul 2024

10/10 Excellent

Wilfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jul 2024

6/10 Okay

Maria

Stayed 2 nights in Jul 2024

6/10 Okay

Miranda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Nickesha

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Jul 2024

6/10 Okay

Troy

Travelled with family
Ok
Stayed 1 night in Jul 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

charles

Travelled with family
Very good
Stayed 1 night in Jul 2024

10/10 Excellent

Andre

Stayed 2 nights in Jul 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Vincy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 4 nights in Jul 2024

10/10 Excellent

Marchegiani

Stayed 1 night in Jun 2024

8/10 Good

Lea

Liked: Cleanliness, staff & service, property conditions & facilities
Gostei muito do café da manhã , excelente tinha muitas opções !
Stayed 1 night in Jul 2024

6/10 Okay

Danielle

Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Decent.
it was relatively quiet during the week nights I stayed for 2 nights. The check in took longer than usual and I had terrible with my key card in the beginning. After I finally got in the room it was ok. The amenities are good. Fridge microwave shower tub all the usual things you’d expect there to be. The fitness center was very small but equipped with a few work out machines that I liked, weights, and a television.. The pool was clean and empty for most of the time. There was also a hot tub. I enjoyed swimming by myself for a while. In the afternoon more people came in as I was leaving. I’m sure weekends are not as quiet though. The room was average but i did notice there was a raised floor board close to the wall & carpet was slightly damp. (Not from me) overall it was alright for the price. Breakfast was good. I recommend staying if you want a cheaper place with a pool. not a bad deal for the Amenities & comfortable bedding.
Stayed 1 night in Jul 2024

10/10 Excellent

Sara

Stayed 1 night in Jul 2024