I had booked a weekend stay for a group of friends and up until arrival all was well. Upon check-in it was found that the water at the property had been turned off by the water company. As a result, the property was uninhabitable. How could the place have been cleaned prior to our arrival with no water?
Since my traveling group required a place to stay and VRBO offered no alternatives, the property owner offered another property which we eventually stayed at out of desperation and nowhere else to go. However, the new property was over 2 miles away from the property we had booked and our original reservation was based entirely upon the location. We had to take multiple car share trips back and forth over the course of the weekend. This new property also had one less bed than the property we had booked, causing a member of our group to have to sleep on the floor. Additionally, the location of this new property had a bedroom directly adjacent to a major highway(I-95), the noise from which made it extremely difficult for those in that bedroom to sleep.