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Aparthotel

Sonder by Marriott Bonvoy The Heid Apartments Loft District

3.5 star property

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Photo gallery for Sonder by Marriott Bonvoy The Heid Apartments Loft District

1 bedroom, individually furnished, iron/ironing board
42-inch flat-screen TV with digital channels, TV
Full-sized fridge, microwave, oven, coffee/tea maker
Full-sized fridge, microwave, oven, coffee/tea maker
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Outdoor space
  • Dryer
  • Washer
  • Air conditioning
  • Kitchen

Explore the area

Map
325 North 13th Street, Philadelphia, PA, 19107
  • Pennsylvania Convention Center
    ‪6 min walk‬
  • Reading Terminal Market
    ‪8 min walk‬
  • Rittenhouse Square
    ‪17 min walk‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪16 min drive‬

Room options

View all photos for Apartment, 1 Bedroom (View)

42-inch flat-screen TV with digital channels, TV

Apartment, 1 Bedroom (View)

  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (View)

42-inch flat-screen TV with digital channels, TV

Apartment, 1 Bedroom (View)

  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom

42-inch flat-screen TV with digital channels, TV

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed (Mobility Accessible, Roll-in Shower)

1 bedroom, individually furnished, iron/ironing board

Studio, 1 Queen Bed (Mobility Accessible, Roll-in Shower)

  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

42-inch flat-screen TV with digital channels, TV

Apartment, 2 Bedrooms

  • 1 bathroom
  • Sleeps 6
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

42-inch flat-screen TV with digital channels, TV

Apartment, 2 Bedrooms

  • 1 bathroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Superior Apartment, 2 Bedrooms

42-inch flat-screen TV with digital channels, TV

Superior Apartment, 2 Bedrooms

  • 1 bathroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Superior Apartment, 1 Bedroom

42-inch flat-screen TV with digital channels, TV

Superior Apartment, 1 Bedroom

  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed (View)

Full-sized fridge, microwave, oven, coffee/tea maker

Studio, 1 Queen Bed (View)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

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1 bedroom, individually decorated, individually furnished

Sonder by Marriott Bonvoy The Witherspoon Apartments Center City

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
4.4 out of 5, Excellent, (1673)
The price is €229
for 1 room
includes taxes & fees
17 Jul - 18 Jul
Sonder by Marriott Bonvoy The Witherspoon Apartments Center City

About this property

Sonder by Marriott Bonvoy The Heid Apartments Loft District

Aparthotel with a rooftop terrace, a quick walk to Pennsylvania Convention Center
A fitness centre, a rooftop terrace and concierge services are available at this smoke-free aparthotel. WiFi in public areas is free. Each apartment provides a flat-screen TV with digital channels, plus a kitchen with a fridge, an oven and a microwave. A washer/dryer, a coffee/tea maker and a hairdryer are among the other amenities available to guests. Housekeeping is available on request.
Sonder by Marriott Bonvoy The Heid Apartments Loft District offers 96 air-conditioned accommodations with washers/dryers and coffee/tea makers. Each accommodation is individually furnished. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, microwaves and kitchenware and utensils.

Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers. 42-inch flat-screen televisions come with digital channels. Housekeeping is provided on request.

Recreational amenities at the aparthotel include a fitness centre.
Our customers tell us they can't get enough of Sonder by Marriott Bonvoy The Heid Apartments Loft District's great location. During your stay, you're just a quick walk from Reading Terminal Market. Enjoy features like free WiFi in public areas, plus a gym and a rooftop terrace. Built in 2020, this comfortable aparthotel has 96 apartments over 8 floors. A kitchen and a washer/dryer are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a flat-screen TV
  • Free Wi-Fi in some public areas
  • Services include a concierge and a virtual front desk
  • On-site recreation includes a gym
  • Within a 10-minute walk of Pennsylvania Convention Center and Reading Terminal Market
Sonder by Marriott Bonvoy The Heid Apartments Loft District offers its guests a fitness centre, a rooftop terrace, and concierge services. Public spaces have free WiFi.

This 3.5-star Philadelphia aparthotel is smoke free.

Languages

Catalan, English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Family friendly

  • Free cot

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Toaster

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Outdoor areas

  • Rooftop terrace

Laundry

  • Laundry detergent
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift (91 centimetre wide door)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Virtual front desk

Things to do

  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 8 floors
  • 96 units
  • Built in 2020
  • Housekeeping (on request)
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee and varies based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival at the property. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Sonder mobile app before check-in.
Property Registration Number 913735

Sonder by Marriott Bonvoy The Heid Apartments Loft District Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 343 out of 549 reviews
Rating 8 - Good. 102 out of 549 reviews
Rating 6 - Okay. 41 out of 549 reviews
Rating 4 - Poor. 31 out of 549 reviews
Rating 2 - Terrible. 32 out of 549 reviews

9.2/10

Cleanliness

7.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

JAMES

Liked: Cleanliness, amenities, property conditions & facilities
Way beyond my expectations! Accommodations were delightful. Clean, quiet, comfortable, convenient. I plan to stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Keith

Travelled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Sheri, dowagiac

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our two bedroom apartment with a balcony on the 8th floor. The apartment was spacious and had amazing views of the Philly skyline. Was a great location, walkable to City Hall. Had an issue with the tv that was taken care of in minutes from contacting the property. A wonderful place to stay for our family.
Stayed 5 nights in Mar 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
big, cool room. But the street noise was loud, and the black out shades didn't work that well. So, a good place to hang out. Less good for sleeping.
Stayed 1 night in Mar 2025

8/10 Good

Ricardo Alexander

Liked: Cleanliness, property conditions & facilities
There was a sense of security that it liked because the mechanism on the door lock was
Stayed 3 nights in Mar 2025

10/10 Excellent

Latoya

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is in a central location that I can find good food, 10 minutes walking away from rug shopping areas and close to the convention center.
Stayed 3 nights in Mar 2025

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Great location and amenities. Loved having a kitchen and laundry and the luggage storage. I was disappointed the gym closed too early though. I really needed an evening walk that I didn’t feel comfortable doing solo at night in the city. Check in and out were very easy. I appreciated having laundry and dish soap provided. The door code to enter, while great for securing the building, made it tricky when entering with your hands full of luggage, groceries, etc.
Stayed 2 nights in Mar 2025

10/10 Excellent

Carlotta

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Hector

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Quite friendly and supportive front desk person. Door keypad is very sensitive. Inside apartment was very comfortable and spacious, clean. Lots of outlets to plug in electronics. Lots of lights in different areas of the apartment. It has all you may need. I would come back to this property in Philadelphia.
Stayed 2 nights in Mar 2025

8/10 Good

Danielle

Travelled with family
Liked: Cleanliness, room comfort

Great property!

Our stay was great! Great size, clean, and comfortable for a family of 5! Only problem was parking. There’s a lot two blocks down but it was $25 a day to park.
Stayed 3 nights in Mar 2025

10/10 Excellent

Marco

Liked: Cleanliness
Stayed 3 nights in Jan 2025

6/10 Okay

Kimberly

Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had an excellent experience. Would recommend and do again! Thanks!
Stayed 2 nights in Mar 2025

8/10 Good

Frederick

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jon

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Thoroughly enjoyed the experience and will be staying again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Zakkiyya

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The ONLY thing I don't like about the property is that the parking situation. Everything was absolutely amazing & just so well taken care of.
Stayed 4 nights in Mar 2025

8/10 Good

Stanley

Travelled with group
Liked: Cleanliness, room comfort

Nice Hotel

Room was not ready at check in time. Roku streaming never worked. Otherwise, stay was fine.
Stayed 4 nights in Mar 2025

8/10 Good

Vialcary

Liked: Property conditions & facilities
Stayed 4 nights in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort

Customer Service Fail

Room wasn't immediately available .. then 7 AM on the 19th someone on my floor was blasting music . I couldn't find staff on premises to complain then I used the chat function on the app but since it was after 8 they blew me off and said that since it was after 8 AM there was nothing they could do about it. Awful service
Stayed 1 night in Mar 2025

10/10 Excellent

Tarryn, Philadelphia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked my stay, it looked exactly as shown.my only problem is the lack of parking, r if there is parking it's existence was not advertised. The viewer from the rooftop deck was comfy, and awesome
Stayed 4 nights in Mar 2025

10/10 Excellent

Wandrous c

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was our second stay here. We had a great visit. We came for the volleyball tournament at the convention center. We checked in on the app and had no problem getting in the room. The room was clean and had everything we needed to prep meals so we had healthier options other than those provided at the convention center. There is a nice lounge area on the rooftop.
Stayed 3 nights in Mar 2025

10/10 Excellent

Yolanda, Dallas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Came to Philly for spring break and stayed at The Sonder from Saturday to Saturday. Place was great and clean and good accommodations. Heating system did not do a great job keeping the entire place warm but there were planty of covers to make us comfortable. Great location to downtown and walkable to many areas and places to eat. We will be back!
Stayed 7 nights in Mar 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, excellent location, gym and rooftop lounge were extra bonuses!
Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

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