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Executive Residency by Best Western Philadelphia-Willow Grove

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Executive Residency by Best Western Philadelphia-Willow Grove

BBQ/picnic Area
Exterior
Reception
Laundry room
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Parking included
    Parking included
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
250 Business Center Dr, Horsham, PA, 19044
  • Speed Raceway
    5 min drive
  • Willow Grove Park Mall
    6 min drive
  • Abington Hospital - Jefferson Health
    8 min drive
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    43 min drive

Room options

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed) | Premium bedding, memory-foam beds, in-room safe, desk

Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed)

  • 43 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Kitchen (with Sofabed)

Suite, 1 Queen Bed, Accessible, Kitchen (with Sofabed) | Premium bedding, memory-foam beds, in-room safe, desk

Suite, 1 Queen Bed, Accessible, Kitchen (with Sofabed)

  • 43 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Kitchen

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, Kitchen

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchen

Standard Room, 1 Queen Bed, Non Smoking, Kitchen | Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking, Kitchen

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Comfort Inn Horsham - Philadelphia

Breakfast included
Pet-friendly
Parking included
Free WiFi
3.6 out of 5, Good, (1002)
The price is €83
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Comfort Inn Horsham - Philadelphia

About this property

Executive Residency by Best Western Philadelphia-Willow Grove

Hotel with free parking, in the vicinity of Willow Grove Park Mall
A 24-hour fitness centre, a snack bar/deli and a 24-hour business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, concierge services and laundry facilities. Housekeeping is available on request.
Executive Residency by Best Western Philadelphia-Willow Grove offers 110 accommodations with a safe and coffee/tea makers. Memory foam beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Executive Residency by Best Western Philadelphia-Willow Grove. During your stay, you'll be close to Willow Grove Park Mall. Free WiFi in public areas, free self-parking and a 24-hour gym are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • 6 minutes by car from Willow Grove Park Mall and 10 minutes from Keswick Theatre
  • Cats and dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. Public spaces have free WiFi. Business amenities include a 24-hour business centre and coworking spaces. A 24-hour fitness centre, barbecue grills, and a vending machine are also featured at the business-friendly Executive Residency by Best Western Philadelphia-Willow Grove. Free self parking is available. A complete renovation of Executive Residency by Best Western Philadelphia-Willow Grove was completed in May 2024.

This Horsham hotel is smoke free.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Coworking space

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lift (122 centimetre wide door)
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (122 centimetre wide)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per week (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 15 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per week (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • One child aged 15 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Philadelphia-Willow Grove
Candlewood Suites Philadelphia-Willow Grove Horsham
Candlewood Suites Philadelphia-Willow Grove Hotel
Candlewood Suites Philadelphia-Willow Grove Hotel Horsham
Candlewood Horsham
Candlewood Suites Horsham
Candlewood Suites Philadelphia / Willow Grove Hotel Horsham
Horsham Candlewood Suites

Executive Residency by Best Western Philadelphia-Willow Grove Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 425 out of 1023 reviews" "
Rating 8 - Good. 283 out of 1023 reviews" "
Rating 6 - Okay. 146 out of 1023 reviews" "
Rating 4 - Poor. 85 out of 1023 reviews" "
Rating 2 - Terrible. 84 out of 1023 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elliott

Stayed 1 night in Aug 2024

10/10 Excellent

Johns

Liked: Cleanliness
Nice service from the team…. My experience was amazing 🙏
Stayed 1 night in Aug 2024

6/10 Okay

Jared

Travelled with partner
Liked: Staff & service
It was very nice and the staff was very nice. However, when getting into our room you could tell they made improvements but they were sloppy about it. The shower could have been cleaner, as well as the kitchenette. Everything looked clean and new. The only issue that really bothered us was the GPS and google lists this hotel as something different but when you arrive it is the hotel that you book. For an overnight trip is was not bad, but I do not think I would stay there longer than a couple of days.
Stayed 1 night in Aug 2024

8/10 Good

Shakina

Liked: Cleanliness, staff & service
I would’ve given it a 5 stars, however they get 4 because it was no hot water in the bathroom sink. Other than that it was a great stay!
Stayed 1 night in Aug 2024

8/10 Good

Christine, Willow Grove

Travelled with family
Staff not all that friendly. I was asked to vacate after staying 28 days
Stayed 1 night in Jun 2024

4/10 Poor

Tyrone

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The couch in our room had stains the towels they provided were dirty the queen bed was more like a full plus . Mouse traps in sink area . Cleanliness could have been better
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and responsive staff ... room was clean... A/C struggled a little
Stayed 1 night in Jul 2024

8/10 Good

Honglei, Troy

Liked: Cleanliness, staff & service, property conditions & facilities
I like the kitchen.
Stayed 4 nights in Jul 2024

8/10 Good

Ebony, philadelphia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property overall i would give it an 8/10. The convenience, peace, the trail,cleanliness and lets not forget the shower. Lol believe it or not, that was the best part of my staycation . I stayed for 6days and they were great. Relaxing. I loved walking on the trail as well. I saw so much wildlife. So peaceful. The only thing that was incontinent were the tv channels. Some didnt work so i had to cast to tv from my tablet. Overall, was the best staycation ever. Look forward to staying there again.
Stayed 5 nights in Jul 2024

6/10 Okay

Etienne

Business traveller
Disliked: Cleanliness
Was better the last time I stayed there
Check in was very slow, the room smelled like someone smoked in it, and the soap dispenser in the shower was empty.
Stayed 1 night in Jul 2024

10/10 Excellent

Angel

Stayed 3 nights in Jul 2024

6/10 Okay

Frank

Stayed 1 night in Jul 2024

6/10 Okay

Steph

Disliked: Staff & service
Stayed 3 nights in Jul 2024

8/10 Good

Sydney N.

Stayed 1 night in Jul 2024

10/10 Excellent

Kenya

Stayed 1 night in Jul 2024

10/10 Excellent

Delphine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location. Staff was welcoming and very friendly. Rooms are updated and clean, I plan to come back again
Stayed 3 nights in Jul 2024

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely worth the stay
After staying at the extended stay nearby for 2 weeks, this hotel was a blessing to find. Super friendly, super clean and nicely decorated. Shower was amazing.
Stayed 1 night in Jun 2024

10/10 Excellent

Harold

Travelled with family
Liked: Staff & service, amenities
The manager/clerk, Ahmed, went above and beyond to help us. He is extremely helpful and friendly. We can't say enough good things about him. We were very happy with everything overall, but there are a lot of things that need some TLC. The luggage dollies are very dirty and in bad shape. Our room wasn't well swept, and there were some broken drawer handles and door inserts. The TV picture went in and out, and our door security latch was very wobbly and loose. Otherwise, we really enjoyed our stay.
Stayed 3 nights in Jun 2024

8/10 Good

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities
Location was good and it was nuce and clean
Stayed 1 night in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable rate .. Clean and convenient!
Stayed 1 night in Jun 2024

6/10 Okay

Robert, Springfield

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We have mixed feelings on this property. The staff was friendly, the room looks like it has been updated, and we slept comfortably. However, it to over 5 minutes and many forms to sign to check in, there were some noisy residents, and the air conditioning unit leaked and made the rug in front of it wet. The parking lot has a car on a jack the whole weekend, and there was old furniture out there as well. If they can get those items taken care of, we would go back.
Stayed 2 nights in Jun 2024

10/10 Excellent

Tiffani

Liked: Cleanliness
Stayed 3 nights in Jun 2024

4/10 Poor

Kripaya

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The staff were very nice, however, the towels given to us were unclean and there were certainly bed bugs. I returned from my stay covered in bug bites a few days later and that had never happened before.
Stayed 1 night in Jun 2024

10/10 Excellent

Predator

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Everett

Stayed 1 night in May 2024