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SpringHill Suites Philadelphia Willow Grove

3.0 star property

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Photo gallery for SpringHill Suites Philadelphia Willow Grove

Exterior
Reception
Premium bedding, desk, iron/ironing board, free cots/infant beds
Pool
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Parking included
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

Map
3900 Commerce Avenue, Willow Grove, PA, 19090
  • Willow Grove Park Mall
    ‪5 min drive‬
  • Keswick Theatre
    ‪9 min drive‬
  • Cairnwood Estate
    ‪11 min drive‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪44 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Suite, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

  • 46 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed

  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

Premium bedding, desk, iron/ironing board, free cots/infant beds

Suite, 2 Double Beds

  • 45 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking (Hearing Accessible)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Suite, 2 Double Beds, Non Smoking (Hearing Accessible)

  • 45 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Suite, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 45 sq m
  • Sleeps 5
  • 2 Double Beds

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  • Free WiFi
4.1 out of 5, Very good, (1000)
The price is €86
for 1 room
includes taxes & fees
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About this property

SpringHill Suites Philadelphia Willow Grove

Suburban hotel with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, a snack bar/deli and a 24-hour business centre. Free buffet breakfast and free self parking are also provided. Additionally, coffee/tea in a common area, conference space and dry cleaning are on-site. Housekeeping is available on request.
SpringHill Suites Philadelphia Willow Grove offers 155 accommodations with coffee/tea makers and a hairdryer. This accommodation has separate sitting areas and is furnished with double sofa beds. Beds feature premium bedding. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Willow Grove hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
The free breakfast at SpringHill Suites Philadelphia Willow Grove gets good marks from our customers. During your stay, you'll be close to Speed Raceway. Free self-parking, a gym and a snack bar/deli are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Speed Raceway and a few minutes from Wings of Freedom Aviation Museum
There's a snack bar/deli on site. Free breakfast is served daily. A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1033 square feet (96 square metres) and includes conference space. The business-friendly SpringHill Suites Philadelphia Willow Grove also features a fitness centre, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

This 3-star Willow Grove hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,033 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Double sofa bed
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Philadelphia Hotel Willow Grove
SpringHill Suites Philadelphia Willow Grove
SpringHill Suites Willow Grove
Willow Grove SpringHill Suites
Springhill Suites Philadelphia Willow Grove Hotel Willow Grove
SpringHill Suites Philadelphia Willow Grove Hotel
SpringHill Suites Philadelphia Willow Grove Hotel
SpringHill Suites Philadelphia Willow Grove Willow Grove
SpringHill Suites Philadelphia Willow Grove Hotel Willow Grove

SpringHill Suites Philadelphia Willow Grove Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 453 out of 1000 reviews
Rating 8 - Good. 247 out of 1000 reviews
Rating 6 - Okay. 115 out of 1000 reviews
Rating 4 - Poor. 89 out of 1000 reviews
Rating 2 - Terrible. 96 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Georgiy, Philadelphia

Stayed 1 night in Nov 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Ws a great visit No real complaints Staff ws excellent I love that the breakfast host had control over the breakfast area
Stayed 1 night in Dec 2024

6/10 Okay

Stephanie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pillow cases and mattress showed visible stains, the tv was bolted to the table limiting its mobility to actually watch tv on the couch. T
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Stayed 1 night in Nov 2024

10/10 Excellent

Loreen A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, location and clean rooms
Stayed 2 nights in Sep 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

8/10 Good

Nargiza

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had quite a pleasant experience
Stayed 1 night in Dec 2024

10/10 Excellent

Maricel, Fairview

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is convenient to multiple shopping locations. Nice hotel,little dated.
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Antoinette

Travelled with partner
Disliked: Amenities, property conditions & facilities
Accommodations
Stayed 1 night in Nov 2024

6/10 Okay

Antoinette

Travelled with partner
Disliked: Amenities
I didnt like the hotel overall...they have change the way they use to do things
Stayed 1 night in Nov 2024

6/10 Okay

Antoinette

Travelled with partner
Disliked: Amenities
I dont like changes ro my reservations
Stayed 1 night in Nov 2024

2/10 Terrible

Brian

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible, Horrible! The chair at the desk in my room was filthy to the point where i put it in the hall for room service to get. I requested for my bedding to be fully changed, which they didn't. They made the bed with dirty sheets that i wanted changed. The place reminds me a souped up motel 6 or 8. I don't know how this place is apart of the Marriott chain 🤔. Do yourself a favor...stay somewhere else. Maybe the hotel next to it which is Fairfield suits ny Marriott...which is where i was going to switch to .
Stayed 6 nights in Nov 2024

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
When I got there, they asked me three times if I required a handicap accessible room and three times I said no. They gave me a handicap accessible room. I'll take the "L" on that because I went back and am saw that I actually reserved a handicap accessible room so I'm not sure why they asked three times. I certainly hope someone who actually needed one wasn't put out. The room was clean but the fitted sheet didn't stay on the bed. The pillows were flat and worn out. The couch was so uncomfortable it was unusable. The staff was very nice with the exception of the staff at breakfast. There was no coffee and no napkins but they yelled at the guy in front of me for using the wrong tongs on the sausage links. Disappointing for a Marriott Hotel. 3.5 stars, tops.
Stayed 1 night in Nov 2024

10/10 Excellent

George

Liked: Cleanliness, amenities
Great
Stayed 2 nights in Nov 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service at the front desk when checking in.
Stayed 1 night in Nov 2024

8/10 Good

Marstarshia

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
My daughter seen a mice in the hallway on the 2nd floor
Stayed 2 nights in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Maureen

Stayed 1 night in Oct 2024

2/10 Terrible

Anil

Stayed 8 nights in Sep 2024

4/10 Poor

Margarita

Disliked: Staff & service
Stayed 3 nights in Oct 2024

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service
It's a nice building, needs an update, room was tired looking. Pillows very uncomfortable, bed so-so. Ceiling fan dusty, black dust on all blades. Curtains dirty and stained. AC was a bit odd, set at 77F degrees and it would, get very warm at night. Our last night there the fire alarm went off twice, due to a leak in the system. Police and Fire came in no real rush sauntered around. the first time. 1.5 hours later it went off again and no one showed. No fault of the hotel, but we had numerous traveling soccer teams staying there. They would play hockey in the hallway outside of our room, screaming and banging on our door (at least). Called front desk, asked for someone to come and tell them to stop, no one ever showed, kids continued, even after we opened door and said something to them. No parents around.
Stayed 6 nights in Oct 2024