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The Windsor Suites

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Windsor Suites

Seasonal outdoor pool, a heated pool, pool loungers
Terrace/patio
Premium bedding, pillow-top beds, in-room safe, individually decorated
Fountain
2 bars/lounges

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly

Explore the area

Map
1700 Ben Franklin Pkwy, Philadelphia, PA, 19103
  • Love Park
    2 min walk
  • Benjamin Franklin Parkway
    6 min walk
  • The Franklin Institute
    6 min walk
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    15 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Club Studio, 1 King Bed (Premium Club Level)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Club Studio, 1 King Bed (Premium Club Level)

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom

  • 79 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room (Premium Club Level, Murphy)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Club Room (Premium Club Level, Murphy)

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 2 Double Beds

  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Queen Beds (Skyline Club Level)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Club Room, 2 Queen Beds (Skyline Club Level)

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 King Bed (Skyline Club Level)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Club Suite, 1 King Bed (Skyline Club Level)

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Skyline Club Level)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Club Suite, 1 King Bed (Skyline Club Level)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom

  • 79 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed (Skyline Club Level, Murphy)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Club Suite, 1 King Bed (Skyline Club Level, Murphy)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Discovery)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite (Discovery)

  • 90 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Studio Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Balcony

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 1 King Bed, Balcony

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Double Beds, Balcony

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 2 Double Beds, Balcony

  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio, 1 Double Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Studio, 1 Double Bed

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Studio, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Studio, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, 2 Bathrooms

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 2 Bedrooms, 2 Bathrooms

  • 65 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

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Exterior

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Gym
4.3 out of 5, Excellent, (3724)
The price is €144
for 1 night
includes taxes & fees
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About this property

The Windsor Suites

Hotel with 2 restaurants, a short walk to City Hall
2 restaurants, 2 bars/lounges and a 24-hour fitness centre are available at this hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, valet parking and a seasonal outdoor pool. Housekeeping is available on request.
The Windsor Suites offers 170 accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Philadelphia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
The Windsor Suites's great location gets high marks from our customers. During your stay, you're just a quick walk from City Hall. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Valet parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Within a 15-minute walk of Pennsylvania Convention Center and Rittenhouse Square
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
The Windsor Suites offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 1897 square feet (176 square metres) and includes conference space. A rooftop terrace, a library, and a vending machine are also featured at the business-friendly The Windsor Suites. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Philadelphia hotel.

The Windsor Suites has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants

Family friendly

  • Children's games
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,897 square feet of conference space
  • 3 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Built in 1963
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 55 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid debit cards are not accepted for any bookings or on-site payments
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Property Registration Number 216536

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:00 AM to 8:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Suites Windsor
Windsor Suites
Windsor Suites Apartment
Windsor Suites Apartment Philadelphia
Windsor Suites Philadelphia
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Windsor Suites Hotel Philadelphia
Windsor Suites Hotel
The Windsor Suites Hotel
The Windsor Suites Philadelphia
The Windsor Suites Hotel Philadelphia

The Windsor Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 828 out of 1385 reviews" "
Rating 8 - Good. 254 out of 1385 reviews" "
Rating 6 - Okay. 141 out of 1385 reviews" "
Rating 4 - Poor. 78 out of 1385 reviews" "
Rating 2 - Terrible. 84 out of 1385 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

THEVIA

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
The room was a little dated and there were fingers prints left on the headboards. The elevators also seem more as a hazard at the speed of which the doors close. Overall the location was very convenient and walkable to everything in center city! My family enjoyed the stay. Front desk staff was excellent - Tori, Nyeesha, and an older gentle man (i think Alan) who brought our daughters down after they went up with on the elevator alone. The parking attendants, security guard and the lady tending to the pool towels - all were very nice and personable!
Stayed 2 nights in Aug 2024

10/10 Excellent

ENRICO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and the facility were just great. The rooftop pool was an added bonus for us after a day of seeing the sights
Stayed 3 nights in Aug 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our one-bedroom suite, including a full kitchen and balcony, was very spacious and comfortable and a tremendous value. We had some minor issues but would definitely stay here again when in Philadelphia. The major caution is that the kitchen was not as well supplied as we would have liked with items needed for cooking, such as knives, spatulas, and cutting boards. Fortunately, we had brought some of our own or were able to improvise. We did not ask the staff, and perhaps they would have provided what we wanted on request. I reiterate that we would definitely stay here again.
Stayed 7 nights in Aug 2024

10/10 Excellent

Dawn

Travelled with group
Very nice
Everything was very nice, very well taken care of and very clean. There was a certain degree of safety because you needed your card to be able to go up and down in the elevator. It was particularly nice to have a pool and the area up on top.
Stayed 3 nights in Aug 2024

4/10 Poor

franklin

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only good thing is that the hotel was located near everything we wanted to visit but the hotel room was not clean and no body wash or hand soap in the bathroom. One of our towels was also dirty, good thing we had extras, but no one wants to see that. The bed was not clean as well, it had spots. The floors were not vacuumed because our socks were full of dust and dirt. Finally, there was no running hot water in the hotel room. For a one night, this hotel was not a good experience for me, especially when it’s $200 in the heart of Philadelphia. I was very disappointed and felt disgusted just being in the room.
Stayed 1 night in Aug 2024

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the roof top seating area and views over Philadelphia and use of pool and gym really great ambience in Hotel. Has all need with eating places so close by and really short journey from Amtrak station. Able to go twice within one day to the ivonic Rocky steps - great experience
Stayed 1 night in Aug 2024

10/10 Excellent

Katharine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the second time I've stayed at The Windsor Suites in less than a year. It is super convenient in terms of location in Center City. I've always found it to be a great value for what you get, even though I rarely use the kitchen in the studio suite. The proximity to public transit (Septa + Regional Rail) is great if you need to get around. I would definitely return again for my next trip.
Stayed 1 night in Aug 2024

10/10 Excellent

Katrina

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Alyssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and beautiful? Would definitely stay again!
Stayed 1 night in Aug 2024

8/10 Good

Dana

Travelled with family
Liked: Cleanliness
The rooms are nice but the parking fees are very high and there are limited amenities. Staff could be more helpful and welcoming.
Stayed 2 nights in Aug 2024

10/10 Excellent

Miles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Valérie

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Points positifs : emplacement de l'hôtel, piscine et taille de la chambre et contact avec Kendal, le manager très pro. Points négatifs: canapé lit inconfortable, matelas nul, service a l'accueil du matin non professionnel et insolente, salle de bains vétuste, insonorisation des fenêtres inexistante. Je ne reviendrai pas
Stayed 4 nights in Aug 2024

8/10 Good

laura

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Average property, but pleasant stay. Pool closed due to rain
Stayed 1 night in Aug 2024

10/10 Excellent

Teagan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’m definitely coming back here
Very nice hotel in the center of the city in Philly. A bit hectic outside but once you step in, it’s all good. Staff was friendly and helpful. We enjoyed the rooftop pool and recommend the club options. Rooms were clean and spacious and the bathroom was huge!
View of the city from the pool area
Rooftop pool area
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Good location, not very clean, expensive parking
I only stayed one night, and the location was good (except for the 6 a.m. construction on the building outside of our room), and the staff was friendly. However, our room was not very clean, and we discovered a fair amount of hair on the sheets of the pull-out couch. It clearly wasn't changed/cleaned after someone had slept on it. $55 to park for a night seemed quite inflated as well.
Stayed 1 night in Aug 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

George

Stayed 1 night in Jul 2024

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant service
Stayed 6 nights in Aug 2024

4/10 Poor

Tas'Meyana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Hameen

Liked: Amenities
.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Terry the assistant manager was excellent and all of the front desk staff. Allen does a great job being there for guests. Lamamza (spelling) does a great job with car support ! Thank you for making Philadelphia a great stay !
Stayed 1 night in Aug 2024