4/10 Poor
Verified traveller
Travelled with partner
10 Dec 2019
Disliked: Amenities, property conditions & facilities
We booked one night stay here while passing through Phitsanulok to fly back to Bangkok, the name sounds very grand, but the price should be a dead giveaway, there is nothing remotely ‘grand or palace’ like here, it’s acceptable for one night though, we arrived and parked our car and probably didn’t have high expectations, check in was straightforward and fairly quick, which was appreciated after a 5 hour drive from Chiang Mai, a guy then followed us to our car with a luggage trolley, the comedy value was that my husband had to advise that he put our suitcases on first and not our hand luggage at the bottom, he then managed to somehow race us up in the lift and be waiting outside our room for us to arrive.
The room decor can best be described as quirky, the bathroom has a modern blue glass wash basin, but a white plastic shower curtain, there is red lighting on the ceiling, some brightly coloured wall painting, satin curtains, orange cushions, and the once white but now grey towels arranged on the bed.
Whether you set the aircon to 17 or 30 degrees, it will still blow out an arctic blast of cold air that is too uncomfortable to leave switched in for more than a few minutes.
However the room is cleanish.
We decided against using the pool, as there was feathers and bird mess in the water and what appeared to be a turd on the bottom of the pool and we weren’t prepared to take the risk of finding out if it was the case or not.
Verified traveller
Stayed 1 night in Dec 2019