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The Imperial Hotel and Convention Centre Phitsanulok

4.0 star property

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Photo gallery for The Imperial Hotel and Convention Centre Phitsanulok

Outdoor pool, open 9:00 AM to 8:00 PM, pool loungers
Superior Room | View from room
Lounge
Reception
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Breakfast available
  • Air conditioning
  • Laundry

Explore the area

Map
52/299 Praongkhao Road, Phitsanulok, Phitsanulok, 65000
  • Wat Ratburana
    ‪4 min drive‬
  • Wat Nang Phaya
    ‪5 min drive‬
  • Wat Phra Sri Rattana Mahatat Woramahawihan
    ‪5 min drive‬
  • Phitsanulok (PHS)
    ‪19 min drive‬

Room options

View all photos for Duplex Suite

Duplex Suite | Minibar, in-room safe, desk, free cots/infant beds

Duplex Suite

  • 72 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Premium

Deluxe Premium | Minibar, in-room safe, desk, free cots/infant beds

Deluxe Premium

  • 33.1 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Imperial Suite

Minibar, in-room safe, desk, free cots/infant beds

Imperial Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, free cots/infant beds

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Premium Room

Minibar, in-room safe, desk, free cots/infant beds

Deluxe Premium Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Duplex Suite

Minibar, in-room safe, desk, free cots/infant beds

Duplex Suite

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

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About this property

The Imperial Hotel and Convention Centre Phitsanulok

Lakefront hotel connected to the convention centre in Phitsanulok with 3 restaurants
3 restaurants, an outdoor pool and a health club are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
The Imperial Hotel and Convention Centre Phitsanulok offers 292 air-conditioned accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit and slippers.

This Phitsanulok hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

Children aged under 12 years old are not allowed in the swimming pool or health club without adult supervision.

With your stay at The Imperial Hotel and Convention Centre Phitsanulok, you'll be connected to the convention centre and close to Folklore Museum. You'll find features such as free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • The 3 restaurants, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Just a 4-minute drive from Wat Ratburana and a few minutes from Sgt. Maj. Thawee Folk Museum
  • Airport and local-area shuttle service available for a fee
The Imperial Hotel and Convention Centre Phitsanulok offers its guests a kids' pool, an outdoor pool, and a health club. There are 3 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

There are 10 meeting rooms available. A terrace, barbecue grills, and a garden are also featured at the business-friendly The Imperial Hotel and Convention Centre Phitsanulok. An airport shuttle (available on request) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Phitsanulok hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Laguna – On-site restaurant.
Dragon Garden – On-site restaurant. Open daily.
Risotto Pizza Corner – On-site restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge) from 6 AM to 10:30 AM at scheduled times and on request
  • Area shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: THB 300 for adults and THB 150 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Dragon Garden
  • Laguna
  • Risotto Pizza Corner

Things to do

  • Children's pool
  • Health club
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 10 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Barbecue grill
  • Garden
  • In a provincial park
  • On a lake
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Imperial Hotel and Convention Centre Phitsanulok

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 800 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 300 for adults and from THB 150 for children
  • Airport shuttle fee: THB 180 per person (one-way)
  • Airport shuttle fee per child: THB 180 (one-way)
  • Rollaway bed fee: THB 800 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
The Imperial Hotel and Convention Centre Phitsanulok offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Amarin Hotel
Amarin Lagoon
Amarin Lagoon Hotel
Amarin Lagoon Hotel Phitsanulok
Amarin Lagoon Phitsanulok
Amarin Lagoon Hotel
The Imperial Hotel and Convention Centre Phitsanulok Hotel

The Imperial Hotel and Convention Centre Phitsanulok Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 31 out of 148 reviews
Rating 8 - Good. 69 out of 148 reviews
Rating 6 - Okay. 32 out of 148 reviews
Rating 4 - Poor. 7 out of 148 reviews
Rating 2 - Terrible. 9 out of 148 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Camino

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien para una noche, personal amable en
Tuvimos varios problemas durante la estancia. Es cierto que a pesar de ser cosas que no deben admitirse en un hotel, es de valorar la gestión compensándolo que tuvieron con nosotros, el mejor hotel no es el que no falla si no el que solventa después de haber errado
Stayed 1 night in Dec 2024

8/10 Good

Alison

Travelled with group
Liked: Staff & service, room comfort
Lovely pool. Bedrooms a bit dated but comfortable
Good sized room but could do with a bit of updating. Comfy bed, good breakfast and meals in restaurant. Lovely pool
Stayed 1 night in Nov 2024

4/10 Poor

Joanne

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Complained to check in desk, requesting new pillows as the actual pillow was brown with sweat marks, pillow case was clean trying to cover the marks up, changed room as well due to disgusting cleanliness and poor condition, flush toilet and water came out of the handle, doors were hanging on from.top and not commected to bottom of frame , really poor
Stayed 6 nights in Aug 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice quiet hotel in a beautiful part of Phitsanulok. Full hotel facilities, with very nice buffet breakfast. This hotel can get very busy with its conference facilities. There is also a Spa, Pool and Massage on site.
Stayed 1 night in Aug 2024

8/10 Good

David

Travelled with family
Stayed 7 nights in Jul 2024

8/10 Good

Paul

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024

6/10 Okay

Takayuki, Anchorage

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The hotel rooms needs to be remodeled… Getting old but has amazing swimming pool.
Stayed 3 nights in May 2024

6/10 Okay

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2024

6/10 Okay

Kevin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room are a good size. But very old. While rooms are cleaned every day and new bed sheets daily. There were cobwebs in light shades / corners and bathroom floor walls very dirty skirting etc. which wasn’t just age as was able to improve wall appearance myself by just wiping with a towel.
Stayed 14 nights in Mar 2024

6/10 Okay

dominique

Liked: Staff & service
Disliked: Property conditions & facilities
The rooms are quite outdated. Majority of the outlets in the rooms don’t work. You have to run the water for a while before it stops being brown. I couldn’t even get all the lights to shut off so I had to sleep with it on. However, the breakfast was good and the lobby area is very pretty.
Stayed 1 night in May 2023

8/10 Good

Chusak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spaced and clean, but the bathtub needs to be replaces because it is quite dangerous for people to step-in and out. Breakfast is ok.

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is sett back from the road. In a very quiet area. So it's great for sleeping. It also has a very large swimming pool, and very good gym.
Stayed 2 nights in Jun 2022

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
One night at The Imperial
Arrived in the early evening and found reception very welcoming (maybe glad to have something to do as hotel VERY quiet). Meal taken in main restaurant was reasonably basic but tasty - lychee soda was excellent! Room tidy and clean but bathroom a little dated. BIG problem was the pillow - I know we all have different needs but, after staying in hundreds of hotels, this was like a brick (my Thai wife agrees wholeheartedly!) So, tip for any farang - bring your own! Took late breakfast at 9.15 to find we had restaurant to ourselves. Plenty choice to set us up for the day but, understandably, would have been fresher/hotter if we'd been earlier. I've under rated our stay due to the pillow/sleepless hours but no complaints otherwise
Stayed 1 night in Jun 2022

10/10 Excellent

Smith

Travelled with family, Business traveller
Liked: Staff & service
Everything OK
Stayed 1 night in Feb 2022

6/10 Okay

katesirin

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
ห้องพักเก่ามาก ตามซอกโต๊ะ หัวเตียงมีฝุ่นจับ แก้วน้ำในห้องมีคราบๆ ให้หมอนสองใบ แต่ในแอพบอก 4 ดาว ขอผ้าห่มเพิ่มคิดเพิ่มอีก 100 ปลั้กไฟใช้ไม่ได้ 2 ที่ ต้องไปเสียบตรบกาน้ำร้อน ห้อวน้ำเป็นอ่างอาบน้ำ มีฟักบัวด้านบนแต่ไม่มีสายยางอาบน้ำเด็กลำบากมาก จูงลูก 1 คน อุ้มอีกคน พนักงานนั่งอยู่ตรงประตูที่ตรวจอุณหภูมิไม่ลุกมาเปิดประตูให้ เป็นแบบนี้สองรอบ สระว่ายน้ำ ไม่มีผ้าเช็ดตัวให้ตามมุมต่างๆ คือจัดระดับโรงแรม มัน 4 ดาวไหนหรอ พนักงานฟร้อนบริการดี เบลบอลบริการดีให้ความช่วยเหลือเยี่ยมมาก ข้าวสวยในโรงแรมแข็งมาก จานละ 19 บ ควรเสริฟข้าวหอมมะลินะ บริการรวมๆคือดี ห้องพักกว้างขวางแต่เก่ามาก ไม่คุ้มกับราคาที่จ่าย ควรรีโนเวทนะ
Stayed 1 night in Jan 2022

6/10 Okay

Maliwan

Stayed 1 night in Dec 2021

2/10 Terrible

william

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

8/10 Good

Supernok

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jan 2022

10/10 Excellent

Suttida

Stayed 1 night in Jan 2022

10/10 Excellent

Yigal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean
Stayed 4 nights in Jun 2021

6/10 Okay

Verified traveller

Travelled with family, Business traveller, Travelled with partner
Old hotel with a beautiful Lobby and restaurant, only the rooms haven't been renovated. We also had to pay an upgrade price because they put is in a old room and told us these are Expedia rooms.. how strange, because I booked the room on the picture, and thats what we had at the end, but first paid extra money
Stayed 2 nights in Apr 2021

10/10 Excellent

Saowaros

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, clean, convenient, and affordable room rates.
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, close to all, only minus is the Thai breakfast, just little choice and no taste. Time to change the Kitchen and all will be good
Stayed 2 nights in Mar 2020

8/10 Good

Gary, New york

Travelled with family
Liked: Staff & service
Everything was good, restaurant service not so good,
Stayed 3 nights in Feb 2020

8/10 Good

Sangeeta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019