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Chaiya Palace Hotel

4.0 star property

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Photo gallery for Chaiya Palace Hotel

Outdoor pool
Exterior
Front of property
Bar (on property)
Bar (on property)

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • 24/7 front desk
  • Laundry

Explore the area

Map
N100, Street 266, Chaktomuk, Daun Penh, Phnom Penh, 120208
  • Royal Palace
    ‪8 min walk‬
  • NagaWorld Casino
    ‪9 min walk‬
  • Central Market
    ‪3 min drive‬
  • Phnom Penh (PNH-Phnom Penh Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Triple Room, 1 Bedroom, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Triple Room, 1 Bedroom, City View

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Premier Triple Room, 1 Bedroom, City View

Premier Triple Room, 1 Bedroom, City View | Premium bedding, pillow-top beds, minibar, in-room safe

Premier Triple Room, 1 Bedroom, City View

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Twin Room

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Twin Room

  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Premier Deluxe Twin Room

Premium bedding, pillow-top beds, minibar, in-room safe

Premier Deluxe Twin Room

  • 33 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Premier Deluxe Double Room

Premier Deluxe Double Room | Premium bedding, pillow-top beds, minibar, in-room safe

Premier Deluxe Double Room

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Double Room

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Chaiya Suite

Chaiya Suite | Premium bedding, pillow-top beds, minibar, in-room safe

Chaiya Suite

  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Chaiya Palace Hotel

Hotel with a full-service spa, steps from Riverside
This hotel features a full-service spa, an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site. Change of towels is available on request
Chaiya Palace Hotel offers 44 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies. This accommodation offers separate sitting areas and includes desks. Pillowtop beds feature premium bedding. 42-inch Smart televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries. This Phnom Penh hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Kesar Spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
During your stay at Chaiya Palace Hotel, you're just a quick walk from Riverside. You'll find features such as free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to Swedish massages, facials or body scrubs at Kesar Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Riverside and 8 minutes on foot from Royal Palace
  • Airport pick-up shuttle service available for a fee
Chaiya Palace Hotel offers its guests a full-service spa and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Spa services, tour/ticket assistance, and a garden are also featured at the business-friendly Chaiya Palace Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Phnom Penh hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Chaiya Palace Hotel has a restaurant on site.

Languages

English, Japanese, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle (surcharge)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 12.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (99 centimetre wide door)
  • Tile flooring in room

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12.5 per person
  • Airport shuttle fee: USD 15 per vehicle (maximum occupancy 4)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Chaiya Palace Hotel Hotel
Chaiya Palace Hotel Phnom Penh
Chaiya Palace Hotel Hotel Phnom Penh

Chaiya Palace Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 43 out of 50 reviews
Rating 8 - Good. 6 out of 50 reviews
Rating 6 - Okay. 0 out of 50 reviews
Rating 4 - Poor. 1 out of 50 reviews
Rating 2 - Terrible. 0 out of 50 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vann

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
When we walked in, we were greeted with a friendly smile and offered a hot towel, fruit juice, and fresh fruit. The property was beautiful and had an amazing view from the rooftop pool and restaurant.
Stayed 1 night in Dec 2024

10/10 Excellent

NICK, North York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No gym. 13th floor swimming area is bit small. Stairs bit too steep for children.
Stayed 1 night in Dec 2024

10/10 Excellent

Vineeta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, close proximity to all attractions and easy to hire tuk tuk. Sam was very friendly and arranged the care hire to Siem reap.
Stayed 2 nights in Dec 2024

10/10 Excellent

Wataru

Stayed 4 nights in Dec 2024

10/10 Excellent

Jamie-Leigh

Stayed 3 nights in Nov 2024

8/10 Good

Agnes Lim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
EXCELLENT SERVICE
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was beautiful; the staff were amazing and the roof top swimming pool and bar were a treat.
Stayed 2 nights in Oct 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent brand new boutique hotel in the middle of Phnom Penh. Staff is incredibly friendly and helpful - special shoutout to Sam from the front desk!
Stayed 4 nights in Aug 2024

10/10 Excellent

Jensen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing. The staff was so friendly, helpful, and kind. The front desk Sam and kasak they helped me with everything. What tours to book, places to eat,how not to get scammed. What apps to download. If I had any questions they helped me immediately. Spa staff was awesome also. Very polite. Kitchen staff service was great at the roof top restaurant. I will definitely spend my money here again. Can't wait to come back.
Stayed 3 nights in Sep 2024

10/10 Excellent

Aaron Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in Phnom Penh
Close to night-life streets but not too close so it's quieter (one tuktuk away). Love the roof top pool and bar. Room is big. Sadly lots of insects tend to come in at night even with windows closed. Also, not much food options nearby. We walked few blocks around hotel but no decent local cafes. Would like to recommend staff, his name is Kasak. Very friendly, helpful and hospitable!
Stayed 2 nights in Aug 2024

10/10 Excellent

Jack, bury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have had an amazing six nights at this incredible gem. From arriving we were greeted with warmth and friendship. Our room was amazing with the bath being the highlight. Nothing was too much of an ask and we loved our stay. Highly recommend.
Stayed 6 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Family and friends
Stayed 4 nights in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better solutions @ the same price point in PP.
The hotel is ok for the price point but below the expectations for the high average review the hotel currently has. The hotel design and materials are clearly chinese, not to international standards of other hotels in this price point. The breakfast as well was below average. The pool area which is the hotels biggest selling point had very little space for laying near the pool. Only 6 very tightly positioned places to sit. No need to have a roof top pool without adequate space to sit or without a bar.
Stayed 4 nights in Dec 2024

10/10 Excellent

Takeshi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋もきれいで、スタッフの対応も、非常に良かったです。朝食もたのしめたし、屋上のプールからの眺めも抜群。 チェックアウトを朝したが、フライトが夜だったが、シャワーも浴びることができ、着替えもできて、気持ち良く帰国することができた。次の機会も利用します。
Stayed 3 nights in Dec 2024

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very clean, bottles of water in the room every day. Good breakfast and swimming pool really.. outstanding. I thank all the staff for the kindness.
Stayed 4 nights in Nov 2024

10/10 Excellent

Mathias Strandhauge

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt hotel
Rigtig godt hotel. Med meget venligt og hjælpsomt personale.
Stayed 4 nights in Nov 2024

10/10 Excellent

Moritz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben 2 unglaublich tolle Tage im Chaiya Palace Hotel verbracht!! Das Hotel ist relativ neu und super sauber!! Das Doppelzimmer war so geräumig mit einem tollen Bad und einem super Ausblick auf den Mekong. Ein Highlight ist der wundervoll geschwungene Pool auf dem Dach des Hotels. Hier kann man herrlich entspannen, und den Ausblick auf die Stadt und den Fluss genießen. Besonders hervorheben wollen wir jedoch das Team, welches uns einen ganz besonderen Empfang geboten hat. Jeder einzelne war so unglaublich freundlich und zuvorkommend - das haben wir auf der ganzen Reise kein Zweites Mal erlebt!! Besonderen Dank an Kim, Kirak, Cherry, China and Sam!!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Adrian-Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes und komfortables Hotel. Personal sehr freundlich
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Wonderful hotel. Top 1% of hotels for comfort and value.
Stayed 1 night in Nov 2024

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Ruggero

Stayed 1 night in Aug 2024

10/10 Excellent

Ruggero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greatest staff attitude and brand new facility!
Thumbs up!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Say Huat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024