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Velkommen Guesthouse - Phnom Penh

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Velkommen Guesthouse - Phnom Penh

Penthouse Suite | Balcony
Front of property
Front of property
Exterior detail
Large Balcony Room (Double, Sleeps 2) | Minibar, in-room safe, rollaway beds, free WiFi

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
#18 St. 144, Riverside, Phnom Penh
  • Riverside
    1 min walk
  • Phnom Penh Night Market
    8 min walk
  • National Museum of Cambodia
    8 min walk
  • Phnom Penh (PNH-Phnom Penh Intl.)
    30 min drive

Room options

View all photos for Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed | Minibar, in-room safe, rollaway beds, free WiFi

Economy Double Room, 1 Double Bed

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Penthouse Suite

Penthouse Suite | Minibar, in-room safe, rollaway beds, free WiFi

Penthouse Suite

  • 45 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Large Balcony Room (Double, Sleeps 2)

Large Balcony Room (Double, Sleeps 2) | Minibar, in-room safe, rollaway beds, free WiFi

Large Balcony Room (Double, Sleeps 2)

  • 35 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin (Sleeps 4)

Twin (Sleeps 4) | Minibar, in-room safe, rollaway beds, free WiFi

Twin (Sleeps 4)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple (Sleeps 6)

Triple (Sleeps 6) | Minibar, in-room safe, rollaway beds, free WiFi

Triple (Sleeps 6)

  • 45 sq m
  • Sleeps 6
  • 3 Double Beds

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About this property

Velkommen Guesthouse - Phnom Penh

Riverwalk Phnom Penh guesthouse in Daun Penh with free parking
Along with a bar/lounge, this guesthouse has a coffee shop/cafe and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Velkommen Guesthouse - Phnom Penh offers 12 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Velkommen Guesthouse - Phnom Penh, you're just a quick walk from Riverside. Free WiFi in public areas, free self-parking and a bar are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Steps from Riverside and 8 minutes on foot from Phnom Penh Night Market
  • Airport and local-area shuttle service available for a fee
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available on request) and an area shuttle are available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at Velkommen Guesthouse - Phnom Penh. Self parking is free.
Room service (during limited hours) is available.

Languages

English, German, Italian, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • Return airport shuttle (surcharge) on request
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On the riverwalk
  • Terrace

More

  • 1 building
  • 5 floors

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Fan
  • Safe

Policies

Check-in

Check-in time starts at noon
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 12 per vehicle (one way)
  • Rollaway bed fee: USD 10 per stay
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Long-term renters welcome
Velkommen Guesthouse - Phnom Penh offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Property is also known as

Velkommen Guesthouse Phnom Penh House
Velkommen Guesthouse House
Velkommen Guesthouse Phnom Penh
Velkommen Guesthouse
Velkommen Guesthouse Hotel Phnom Penh
Velkommen Phnom Penh
Velkommen Phnom Penh
Velkommen Guesthouse Phnom Penh
Velkommen Guesthouse - Phnom Penh Guesthouse
Velkommen Guesthouse - Phnom Penh Phnom Penh
Velkommen Guesthouse - Phnom Penh Guesthouse Phnom Penh

Velkommen Guesthouse - Phnom Penh Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 32 out of 115 reviews" "
Rating 8 - Good. 36 out of 115 reviews" "
Rating 6 - Okay. 26 out of 115 reviews" "
Rating 4 - Poor. 15 out of 115 reviews" "
Rating 2 - Terrible. 6 out of 115 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

5.8/10

Amenities

7.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 star
Items stolen from rm, no lifts, very dated. A litte dirty.
Stayed 2 nights in Jul 2024

2/10 Terrible

Brent

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Robbery
It was terrible, booked 3 rms for 2 days and 1 rm for 1 day. No lift 6 floors. First night room opened twice and items stolen, buy hotel staff, no help from management, two guests left . Next morning the older guests were scared and also left. We were offered no refund for the 3 rms not used for the second night.
Stayed 2 nights in Jul 2024

2/10 Terrible

Brent

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Robbery
We had booked 3 rooms for 2 nights and 1 room for 1 night. On our first night there a room was broken into and stuff stolen, we had no help from the owners, 2 guests were elderly and all ended up scared, the owner had a tazer bat when we asked him about the robbery. It was a definate inside job, in my opinion. 2 guests left immediately, and the rest the next morning. The owner refused to pay back our second night monies, for the 3 rooms we didnt use and no compensation for the stolen items.
Stayed 1 night in Jul 2024

6/10 Okay

Thomas, Silver Spring

Location is pretty good. Good so, so.
Stayed 5 nights in Sep 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place right by Riverside, friendly staff.
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well situated. Clean and good matrasses. Nice bathroom. Lovely staff. The only little downside is that the room has no natural light but not that annoying for a short stay.
Stayed 2 nights in Jan 2020

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

MR M D

Stayed 5 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities
Good location. Balcony room had good street view. Daily room service. Monkeys wanding around outside and over roofs. No soap or shampoo provided.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended very nice to stay in Phnom Penh. Staff very help full. Staying 10 days I will come back.
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

6/10 Okay

MITCHELL

Liked: Cleanliness, staff & service
Stay and get a free cardio and leg workout!
7 flights of stairs. NO LIFT! Get the picture? (but good views from the penthouse)
Stayed 3 nights in Aug 2019

4/10 Poor

Verified traveller

Disliked: Staff & service
Not very good.
Staff not friendly, felt a bit uncomfortable communicating with them. Guesthouse completely locked up after 10pm. Difficult to get in and out late at night.
Stayed 24 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and clean. front counter carried my bags to the third floor
Stayed 9 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay at the Velkommen. We were actually booked at another location and decided to move over here. Lovely family runs this hotel. The owner gave us some fantastic recommendations for taking the ferry ($0.25 round trip per person) just across the Mekong for a adventurous walk. And the most delicious Indian Restaurant recommendation as well. We sat out front enjoying our coffee and watching street life. Many markets close by to buy water and essentials. We would definitely stay here again. Highly recommend.
Stayed 5 nights in Jan 2019

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I live just outside Phnom Penh and have stayed here on numerous occasions when I need to be somewhere more central. Apart from its convenient location near the Riverside I really appreciate the consistent and reliable service offered. Rooms are clean and are equipped with all the amenities required. Management and staff are friendly and helpful creating a safe and relaxed atmosphere. Overall it is excellent value for money and is why I keep coming back.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

jess

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For Phnom Penh this hotel is good.
The hotel location is just around the corner from the river. The room was basic and adequate. Wi-Fi signal was poor and spotty, but may have been just my room. The staff are excellent and helpful. They serve a basic breakfast, pizza (surprisingly tasty), drinks. The front doors close at 10pm but there's someone in the lobby to let you in. Close to restaurants and night life. Phnom Penh is a busy city so street is usually busy and noisey. There's a street market a block away. If that's your thing it's great. Or if like moi, just walk the other way.
Stayed 11 nights in Oct 2018

6/10 Okay

Khairur, Shah Alam, Malaysia

Liked: Staff & service
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
no elevator. be prepared to use the stairs.
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Poor description
There were over 70 steps up to the room, (and no lift) which was advertised as being 16 sq m. It was only 12 sq. m, in spite of the owner / insisting that my measurements were not correct and stating that 'no lift' was on thein the description (it wasn't). The 'courtyard view' In the description turned out to be the wall of the next building. The small room did not have anywhere to hang clothes other than a short row of wire hooks on the wall. It is unfortunate that the description was incorrect and partly contributed to a negative opinion. The staff were fine. I did not use the restaurant / bar facilities as I was unhappy about the stairs and small room, which were disappointing.
Stayed 3 nights in Jul 2018

8/10 Good

Gavin, Perth, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great value.
I have stayed at this guesthouse on multiple occasions with my wife and young son and the experience is consistently good. Large comfortable rooms, some with balcony and the usual amenities one would expect. Friendly and efficient service is appreciated as well.
Stayed 1 night in Apr 2018