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AC Hotel by Marriott Phoenix Downtown

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AC Hotel by Marriott Phoenix Downtown

Exterior
Bar (on property)
Exterior
Exterior
Breakfast served

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Restaurant
  • Bar
    Bar
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
414 NORTH 5TH STREET, Phoenix, AZ, 85004
  • Arizona State University - Downtown Phoenix
    2 min walk
  • Roosevelt Row
    4 min walk
  • Arizona Center
    5 min walk
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    12 min drive

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hyatt Place Phoenix / Downtown

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (2348)
The price is €155
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Hyatt Place Phoenix / Downtown

About this property

AC Hotel by Marriott Phoenix Downtown

Hotel with a 24-hour fitness centre, near Chase Field
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, conference space and dry cleaning. Housekeeping is available on request.
AC Hotel by Marriott Phoenix Downtown offers 199 air-conditioned accommodations with a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at AC Hotel by Marriott Phoenix Downtown. During your stay, you're just a quick walk from Arizona State University - Downtown Phoenix. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include 4 meeting rooms, conference space and a car charging station
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Phoenix Convention Center and Chase Field
There's a restaurant on site. You can enjoy a drink at the bar/lounge. 4 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. Event space at this hotel measures 3207 square feet (298 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and a garden are also featured at the business-friendly AC Hotel by Marriott Phoenix Downtown. Parking is available for a fee.

This 3-star Phoenix hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
AC Kitchen – This restaurant only serves breakfast.
AC Lounge – This bar only serves dinner. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • AC Kitchen
  • AC Lounge

Family friendly

  • Dining table
  • Free cot

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 3,207 square feet of conference space
  • 4 meeting rooms
  • Coworking space

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (92 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (82 centimetre wide)

More

  • 13 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are required to download the property's Marriott Bonvoy mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 18.00 per person
  • Covered self-parking fee: USD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival. Guests are required to download the property's Marriott Bonvoy mobile app before check-in.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ac By Marriott Phoenix Phoenix
AC Hotel by Marriott Phoenix Downtown Hotel
AC Hotel by Marriott Phoenix Downtown PHOENIX
AC Hotel by Marriott Phoenix Downtown Hotel PHOENIX

AC Hotel by Marriott Phoenix Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 433 out of 624 reviews" "
Rating 8 - Good. 95 out of 624 reviews" "
Rating 6 - Okay. 41 out of 624 reviews" "
Rating 4 - Poor. 27 out of 624 reviews" "
Rating 2 - Terrible. 28 out of 624 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Stayed 1 night in Aug 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Toni

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Beautiful property Ian amazing staff I just wish there was a microwave in the room
Stayed 1 night in Aug 2024

10/10 Excellent

Marie-Pierre

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Aug 2024

2/10 Terrible

Rachel

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
I loved the shopping right at the base of the hotel. It was nice to be able to walk to the movies, ice cream and plenty of restaurants. I did not like the availability of reaching the desk staff. My door broke and wouldn't latch properly. I told the front desk on Saturday morning and they promised to send someone up right away that day to fix it. I left to go do my plans for the day. I came back and stopped by the desk to confirm my door had been fixed. They had no idea what I was talking about and said they didn't even have maintenance people working the entire weekend. So the staff was ok with blatantly lying to my face and doing nothing to fix my unsafe door. You could lightly push the door and it would pop open. Only after I basically yelled about the safety issues for a woman staying alone and the door not locking did they offer me a new room. It was the worst hotel experience I've ever had.
Stayed 6 nights in Jul 2024

10/10 Excellent

Jordan

Stayed 1 night in Aug 2024

10/10 Excellent

Angel

Stayed 2 nights in Aug 2024

10/10 Excellent

Kerry

Stayed 5 nights in Jul 2024

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, property conditions & facilities
the staff were very nice. everything was clean and the hotel was not far from the concert venue. would definitely stay again 💜
Stayed 2 nights in Jul 2024

10/10 Excellent

Alene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Julio

Stayed 1 night in Jul 2024

8/10 Good

Lauren

Liked: Cleanliness, property conditions & facilities
The room was well-appointed. The AC worked well but under the unit there was reddish mold that was concerning. The cleaning staff were thorough, so much so that they disposed of my reusable bags I needed for my trip.
Stayed 2 nights in Jul 2024

6/10 Okay

Sade

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Excellent and very courteous staff! However the cleanliness of my actual hotel room, specifically the bathroom was questionable.
Stayed 3 nights in Jul 2024

10/10 Excellent

Tiffany

Stayed 3 nights in Jul 2024

10/10 Excellent

Michael, San Francisco

Stayed 1 night in Jun 2024

10/10 Excellent

Stephanie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice and clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Summer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend trip for concert
Very clean, updated hotel. Awesome stay
Stayed 1 night in May 2024

10/10 Excellent

NEDA, woodland hills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is amazing, staff are hit or miss

2/10 Terrible

Lisa, Flagstaff

Stayed 1 night in Jun 2024

6/10 Okay

Jennifer

Re
Stayed 1 night in Jun 2024

2/10 Terrible

Ashley

The hotel canceled my room without notice
Stayed 1 night in Jun 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024