10/10 Excellent
Janine R., Modesto
13 Oct 2024
Liked: Cleanliness
Rough start but great ending.
When we arrived at the house 9pm, I realize that we had never received an email on how to get in to the house. We text, we call, and we emailed but didn’t receive a response for about 35 to 40 minutes. It was very late at night and after a 12 Hour drive, we were exhausted and needed to use the restroom. Once the property manager called, it was easy to get into the house. Unfortunately, it was like 90° in the house at 10 PM. The air conditioning worked, but it took until about 4AM to cool the house down. It was a rough night. We stayed for four days had a lovely time once we woke up in the morning. The property manager checked in with us in the morning and at the end of our stay. Due to the rough beginning, the first night was refunded. That was very kind and unexpected.
The house on the property was very clean. I have one suggestion… Update the bedding.
Janine R.
Stayed 4 nights in Sep 2024