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Best Western Downtown Phoenix

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Downtown Phoenix

Outdoor pool, pool loungers
Lobby
Exterior
Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed) | In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
  • Pool
  • Parking available
  • Housekeeping
  • Breakfast included
  • Gym

Explore the area

Map
620 N 6th St, Phoenix, AZ, 85004
  • Roosevelt Row
    1 min walk
  • Arizona Center
    4 min walk
  • Arizona State University - Downtown Phoenix
    5 min walk
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    10 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed) | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed) | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Accessible, Refrigerator & Microwave (with Sofabed)

  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking (with Sofabed)

In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Non Smoking (with Sofabed)

  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Bathtub

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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Pool
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Breakfast included
Parking included
4.4 out of 5, Excellent, (892)
The price is €262
for 1 night
includes taxes & fees
14 Jan - 15 Jan
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About this property

Best Western Downtown Phoenix

Hotel with free breakfast, near Footprint Center
An outdoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include Access to hot tub, coffee/tea in a common area and a business centre.
Best Western Downtown Phoenix offers 90 accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of Best Western Downtown Phoenix's great location. During your stay, you're just a quick walk from Roosevelt Row. You'll find features such as free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness, overall comfort and comfy beds
  • Within a 15-minute walk of Phoenix Convention Center and Chase Field
Best Western Downtown Phoenix offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. A terrace, multilingual staff, and coffee/tea in common area are also featured at Best Western Downtown Phoenix. For a fee, parking is available.

Smoking is allowed in designated areas at this Phoenix hotel.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 18 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • Spa tub

Family friendly

  • Dining table
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Early check-in is possible if rooms are available. P

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 18 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Downtown Phoenix.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Downtown Phoenix Phoenix
Best Western Downtown Phoenix Hotel
Holiday Inn Hotel Downtown-Ballpark
Holiday Inn Express Hotel Phoenix Downtown-Ballpark
Holiday Inn Express Hotel Downtown-Ballpark
Holiday Inn Express Phoenix Downtown-Ballpark
Holiday Inn Express Downtown-Ballpark
Best Western Downtown Phoenix Phoenix
Best Western Downtown Phoenix Hotel Phoenix
Holiday Inn Express Hotel Suites Phoenix Downtown Ballpark
Express Phoenix Ballpark
Holiday Inn Express Hotel Suites Phoenix Downtown Ballpark

Best Western Downtown Phoenix Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 551 out of 1004 reviews" "
Rating 8 - Good. 249 out of 1004 reviews" "
Rating 6 - Okay. 114 out of 1004 reviews" "
Rating 4 - Poor. 40 out of 1004 reviews" "
Rating 2 - Terrible. 50 out of 1004 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Roland

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property is nice and clean also staff are helpful and very polite, location is central to a variety of venue. Didn't expect to have to pay for parking as the only down side
Stayed 1 night in Sep 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

james

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Jeffrey, BELLEVUE

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Checking in was easy enough however during our stay the WiFi would not work, it wasn’t the cleanest and while most of the staff were friendly one worker in particular was rude. The attitude given to us by her wasn’t invited as we weren’t rude nor disrespectful towards her. We had called hours before our designated check out time to see if we could check out 45 minutes to an hour later instead. The woman on the phone was rude to my dad when we had requested it. Fast forward to when we were originally supposed to check out, the lady at the front desk scolded us for not letting them know we would be checking out later. She was rude and said she wasn’t told therefore we didn’t get to check out later. There should be better communication amongst the staff however I highly believe the woman at the front desk was the woman we spoke to about a later checkout on the phone. We would not stay here again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Carmelo R

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean spacious rooms and comfortable beds
Stayed 1 night in Sep 2024

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nothing was either extraordinary or unappealing.
Stayed 2 nights in Sep 2024

6/10 Okay

Mary

Business traveller
Stayed 5 nights in Sep 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
As above.
Stayed 4 nights in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Check in staff were helpful and welcoming with gre At dinner reccomendations
Stayed 1 night in Sep 2024

10/10 Excellent

Rafael

Stayed 1 night in Sep 2024

10/10 Excellent

elijah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2024

10/10 Excellent

Heidi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the 2nd time I've stayed here and it's a great place to stay if you're attending an event at Chase Field. Very walkable to Chase as well as Roosevelt Row with lots of dining, bars and shops. I was disappointed with the $18/night for parking. That is a complete rip off, but aside from this, it's a great place.
Stayed 2 nights in Sep 2024

10/10 Excellent

Canelius

Stayed 3 nights in Sep 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Donna

Travelled with family
Stayed 1 night in Sep 2024

10/10 Excellent

Joel

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent, the amenities were great. The pillows and bed were so comfy! Overall a good stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great, nice comfortable beds clean room and professional staff
Stayed 1 night in Sep 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Simon

Stayed 1 night in Aug 2024

8/10 Good

ANN MARIE

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast options. Older property so furniture could do with a refresh but overall clean and comfortable. Friendly staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Arnulfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024