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Best Western InnSuites Phoenix Hotel & Suites

2.5 star property

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Photo gallery for Best Western InnSuites Phoenix Hotel & Suites

Lobby
Pillow-top beds, in-room safe, blackout curtains, iron/ironing board
Combined shower/bathtub, free toiletries, hair dryer, towels
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room;with Sofabed) | Pillow-top beds, in-room safe, blackout curtains, iron/ironing board
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym

Explore the area

Map
1615 E Northern Ave, Phoenix, AZ, 85020
  • Arizona Biltmore Resort - Links Course
    ‪6 min drive‬
  • Biltmore Fashion Park
    ‪7 min drive‬
  • Arizona Biltmore Country Club
    ‪7 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Double Bed, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Junior Suite, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room;with Sofabed)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room;with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Junior Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Studio, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Property amenity

Best Western North Phoenix Hotel

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.4 out of 5, Excellent, (1002)
The price is €96
for 1 room
includes taxes & fees
21 May - 22 May
Best Western North Phoenix Hotel

About this property

Best Western InnSuites Phoenix Hotel & Suites

Hotel in Phoenix with free breakfast and fitness centre
An outdoor pool, a fitness centre and Access to hot tub are available at this hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and laundry facilities.
Best Western InnSuites Phoenix Hotel & Suites offers 120 accommodations, which are accessible via exterior corridors and feature a safe and free newspapers. Beds feature pillowtop mattresses. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Phoenix hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western InnSuites Phoenix Hotel & Suites gets high marks from our customers. During your stay, you'll be close to Biltmore Fashion Park. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a business centre, a computer and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 12 minutes by car from Grand Canyon University and 13 minutes from Phoenix Convention Center
  • Dogs welcome for a fee (restrictions apply)
Best Western InnSuites Phoenix Hotel & Suites offers its guests an outdoor pool, Access to hot tub, and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and limo/town car service. Free breakfast is served daily. A vending machine, multilingual staff, and concierge services are also featured at Best Western InnSuites Phoenix Hotel & Suites. Free self parking is available.

Smoking is allowed in designated areas at this Phoenix hotel.

Guests are served a free full breakfast daily from 6:30 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Early check-in is allowed based on room availability.

Access methods

Staffed front desk

Pets

  • Pets: USD 33.77 per accommodation, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 33.77 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

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Best Western InnSuites Phoenix Hotel & Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 454 out of 1002 reviews
Rating 8 - Good. 273 out of 1002 reviews
Rating 6 - Okay. 156 out of 1002 reviews
Rating 4 - Poor. 71 out of 1002 reviews
Rating 2 - Terrible. 48 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent.

It's was a acceptable place to stay the only complaints were light black colored substances along caulking sink about to fall off the wall and the bed has been well used as there was a noticeable indentation where people lay it was not uncomfortable but borderline. Nice selection of pillows but I bring my own some soft some harder so that's good. The hot tub was warm. The handicap room was very accommodating with a shower chair roll in shower and toilet handle things. Breakfast was also decent eggs were a little mah typical hotel bf. The bacon was better than usual not crispy but not inedible like I've had at other motels. I frequent hotels monthly and usually don't give feedback so this is a little bit better than others.
Stayed 1 night in Feb 2025

10/10 Excellent

Samantha

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great staff !
Stayed 4 nights in Jan 2025

10/10 Excellent

Rona

Travelled with partner
Close to highway and places to eat. Helpful staff!
Stayed 1 night in Feb 2025

6/10 Okay

Loni

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel, definitely some little things like the water faucet handle wiggled a bit when turning on and off the water and the door seemed hard to close but otherwise great for the price/location.
Stayed 1 night in Jan 2025

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Great selection for breakfast.
Stayed 5 nights in Jan 2025

10/10 Excellent

SarahAnne

Stayed 1 night in Jan 2025

8/10 Good

William, Farmington

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice, clean and large for one person. Got noisy one night, several young people hanging around outside making noise and banging on doors, otherwise not bad.
Stayed 2 nights in Jan 2025

8/10 Good

Denese

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

A Rat was in the room

Stayed 4 nights in Jan 2025

2/10 Terrible

Jennifer

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Worst 2 Nights of NO Sleep EVER!

The front desk people were friendly enough, my issue was the over all vibe. All neighbors on all sides of my room were loud all hours of the night, to the point where I couldn't sleep more than 2 hours in two nights of being there. I tried calling the front desk but no one answered. It was a miserable two nights of non sleep. They were loud all through the night into the early morning hours when I left to go to my meetings at 6am. Terrible.
Stayed 2 nights in Jan 2025

4/10 Poor

Emeka

Disliked: Staff & service, property conditions & facilities
Nothing unique
Stayed 2 nights in Jan 2025

8/10 Good

Reuven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A group of people were noisy during the early hours of the morning. Nobody from the hotel was there to stop the noise. Otherwise, everything eas as expected.
Stayed 1 night in Jan 2025

6/10 Okay

John

Stayed 4 nights in Jan 2025

8/10 Good

JOHN

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort

Has been better, but could be worse.

Overall cleanliness was good, though when I checked in I found a visible spill on one of the nightstands that had not been cleaned up (I cleaned it up). The biggest problem was in the second night, my sleep was interrupted at 3 a.m. by the smoke alarm chirping (indicating a low battery), and I wasn't able to get back to sleep for a couple of hours. Fortunately I didn't have to be anywhere that morning, so I was able to sleep some more and checked out later than I had originally planned. Other than these problems, my stay was o.k., and I will probably stay there again next time I'm in north central Phoenix. The neighborhood is nice, convenient to where I needed to be, and I haven't had any problems during previous stays there.
Stayed 2 nights in Jan 2025

8/10 Good

Danny

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2025

10/10 Excellent

Amber

Liked: Staff & service
I had some loud people above me that sucked and the washers and dryers were gross ! Other than that it was ok. The desk clerk was Skiddish and nervous. Whatever!
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would Stay Again!

Great stay. Loved the hotel and room location. Quiet. Great breakfast. Attentive and responsive staff.
Stayed 4 nights in Jan 2025

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay here. Our room was impeccably clean and the entire staff was the best that we have experienced in a very long time! We will definitely be staying here again!
Stayed 2 nights in Jan 2025

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable bed
Stayed 1 night in Jan 2025

10/10 Excellent

Luis A

Stayed 1 night in Jan 2025

4/10 Poor

Brad

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Look Elsewhere

Hotel refused to change room to a double beds, even though they had rooms available. Room was rundown. Won't stay here again.
Stayed 3 nights in Jan 2025

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good stay but room and breakfast a little weird. Phone in room didn't work, hot and cold water reversed on bathroom sink. The first 3 days of breakfast buffet the toaster was moved to 3 different locations which was not a big deal but a little annoying when you're tired first thing in the morning. Otherwise everything was ok.
Stayed 5 nights in Jan 2025

8/10 Good

Herman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value with free, reasonable breakfast buffet
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Clean and comfortable.

Nothing incredible here folks. Clean and comfortable. I would stay here again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was super clean. Staff service 5 star.
Stayed 3 nights in Jan 2025