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Crowne Plaza Phoenix Airport - PHX by IHG

3.5 star property

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Photo gallery for Crowne Plaza Phoenix Airport - PHX by IHG

Outdoor pool, open 6:00 AM to 10:00 PM, pool loungers
Desk, iron/ironing board, rollaway beds, free WiFi
Exterior
Desk, iron/ironing board, rollaway beds, free WiFi
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Parking available
  • Bar
  • Pet-friendly
  • Laundry

Explore the area

Map
4300 E Washington St, Phoenix, AZ, 85034
  • Arizona State University
    ‪8 min drive‬
  • Desert Botanical Garden
    ‪8 min drive‬
  • Phoenix Zoo
    ‪12 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed with Sofa bed

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room

  • 27 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Access Tub)

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Accessible (Mobility, Access Tub)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds

Desk, iron/ironing board, rollaway beds, free WiFi

Premium Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, rollaway beds, free WiFi

Premium Room, 1 King Bed with Sofa bed

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Comm, Roll Shwr)

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Accessible (Mobility, Comm, Roll Shwr)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Desk, iron/ironing board, rollaway beds, free WiFi

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Queen Bed, Accessible (Mobility, Roll Shwr)

Desk, iron/ironing board, rollaway beds, free WiFi

Junior Suite, 1 Queen Bed, Accessible (Mobility, Roll Shwr)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (with Living Area)

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 Bedroom (with Living Area)

  • Sleeps 4
  • 1 King Bed

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4.3 out of 5, Excellent, (1741)
The price is €223
for 1 room
includes taxes & fees
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About this property

Crowne Plaza Phoenix Airport - PHX by IHG

Hotel with 2 restaurants, in the vicinity of Desert Botanical Garden
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a fitness centre. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Crowne Plaza Phoenix Airport - PHX by IHG offers 290 accommodations with coffee/tea makers and a hairdryer. Premium cable televisions are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Phoenix Airport - PHX by IHG. During your stay, you'll be close to Phoenix Zoo. You'll find features such as free WiFi in public areas and a free round-trip airport shuttle, plus 2 restaurants.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Full breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 8 minutes by car from Arizona State University and 8 minutes from Desert Botanical Garden
  • Free airport shuttle service
  • Dogs welcome for a fee
Crowne Plaza Phoenix Airport - PHX by IHG offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 12 meeting rooms are available. Event space at this hotel measures 15000 square feet (1394 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Phoenix Airport - PHX by IHG. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available.

This 3.5-star Phoenix hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 10:00 AM.
The Post at Crowne Plaza – On-site restaurant.
The Perch – On-site restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour free return airport shuttle
  • Secured, covered parking on site (USD 12 per day)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 7 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • The Perch
  • The Post at Crowne Plaza

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Piano

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (15,000 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7 to 20 per person
  • Covered self-parking fee: USD 12.00 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Phoenix Phx Airport
Crowne Plaza Phoenix Phx Airport
Crowne Plaza Phoenix Airport Hotel Phoenix
Phoenix Crowne Plaza
Crowne Plaza Phoenix Phx Airport Hotel
Crowne Plaza Phoenix Phx Airport

Crowne Plaza Phoenix Airport - PHX by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 744 out of 1354 reviews
Rating 8 - Good. 274 out of 1354 reviews
Rating 6 - Okay. 174 out of 1354 reviews
Rating 4 - Poor. 90 out of 1354 reviews
Rating 2 - Terrible. 72 out of 1354 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Stayed 2 nights in Nov 2024

10/10 Excellent

Larry J

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Helpful staff.., the property is older tho.
Stayed 1 night in Dec 2024

6/10 Okay

Ismael

Travelled with group
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

SY

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very accommodating
Stayed 2 nights in Dec 2024

10/10 Excellent

colton

Liked: Amenities
Fyhu
Stayed 1 night in Dec 2024

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large, very comfortable bed! Hotel has airport shuttle. Airport train shuttle also right out the door Beautiful well-equipped gym!
Stayed 1 night in Dec 2024

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to rest!
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

PATRICIA, BEND

Stayed 1 night in Nov 2024

4/10 Poor

Karina

Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Amenities, property conditions & facilities
Kai was awesome
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Had a little trouble with parking. However, Kai, parking guy was super helpful. He made crowne plaza look good!
Stayed 1 night in Dec 2024

8/10 Good

John

Liked: Property conditions & facilities
Disliked: Staff & service
Clean rooms. Comfy bed. Easy and quick airport shuttle. Evening front desk attendant wrote the incorrect room number on the key sleeve, so after carrying several bags to the incorrect room and back down to the lobby and to obtain new keys, I wasn’t too thrilled.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Manuel

Stayed 1 night in Nov 2024

8/10 Good

Jordan

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

AMY

Liked: Cleanliness, amenities
Excellent.
Stayed 1 night in Nov 2024

6/10 Okay

Joaquin

Travelled with partner
Disliked: Amenities
Very helpful staff
Stayed 2 nights in Nov 2024

6/10 Okay

kelson

Business traveller
Liked: Staff & service, property conditions & facilities
Good
Stayed 2 nights in Nov 2024

10/10 Excellent

Shelfelita

Liked: Staff & service, property conditions & facilities
Place was great and easy to where I need to get too.
Stayed 3 nights in Nov 2024

2/10 Terrible

Maryam, Plano

Travelled with family
Disliked: Amenities, property conditions & facilities
AC and Bathroom fan were very noisy. At the time of booking it didn’t say there are 2 kinds of breakfast and your rate included the minimum one. The toasts and potatoes were burnt and I was shocked they brought them to the table. I will not go to any Crowne Plaza hotels from now on.
Stayed 1 night in Nov 2024

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Sy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Melissa, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very clean property. Everyone was very helpful!
Stayed 2 nights in Nov 2024

8/10 Good

Kathryn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff are helpful and friendly and location near airport is convenient. I would not recommend walking around the hotel area. It is not easily walkable.
Stayed 1 night in Nov 2024