Embassy Suites by Hilton Phoenix Tempe

3.5 star property

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Outdoor pool, pool umbrellas, pool loungers
Ballroom
Reception
Lunch, dinner served; American cuisine, pool views
1 bedroom, premium bedding, pillow-top beds, in-room safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Hot tub

Explore the area

Map
4400 S Rural Rd, Tempe, AZ, 85282
  • Arizona State University
    ‪3 min drive‬
  • Arizona Mills Mall
    ‪4 min drive‬
  • Arizona Grand Golf Course
    ‪6 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪12 min drive‬

Room options

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 45 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Bedrooms/1 Bathroom

  • 45 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Basic Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Balcony (Patio/Balcony)

  • 23 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • 45 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed, Balcony (Patio/Balcony)

  • 23 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • 23 sq m
  • Sleeps 6
  • 2 Double Beds

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About this property

Embassy Suites by Hilton Phoenix Tempe

Suburban hotel with free breakfast and 24-hour fitness centre
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free weekday breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Embassy Suites by Hilton Phoenix Tempe offers 224 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Embassy Suites by Hilton Phoenix Tempe gets high marks from our customers. During your stay, you'll be close to Arizona State University. Free WiFi in public areas, a free manager's reception and an outdoor pool are available.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Enjoy American cuisine and pool views while dining at Urban Craft
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 3-minute drive from Arizona State University and a few minutes from Arizona Mills Mall
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Phoenix Tempe offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 10 meeting rooms, and limo/town car service. Event space at this hotel measures 6500 square feet (604 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Embassy Suites by Hilton Phoenix Tempe. Parking is available for a fee.

This 3.5-star Tempe hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Urban Craft – Overlooking the pool, this restaurant specialises in American cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (USD 10 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Urban Craft

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • 6,500 square feet of conference space
  • Computer station

Outdoors

  • Firepit
  • In the mountains
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Free in-room WiFi has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Phoenix-Tempe
Embassy Suites Phoenix-Tempe
Embassy Suites Tempe
Tempe Embassy Suites
Embassy Suites Hotel Phoenix Tempe
Embassy Suites by Hilton Phoenix Tempe Hotel
Embassy Suites by Hilton Phoenix Tempe Tempe
Embassy Suites by Hilton Phoenix Tempe Hotel Tempe

Embassy Suites by Hilton Phoenix Tempe Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 561 out of 1104 reviews
Rating 8 - Good. 262 out of 1104 reviews
Rating 6 - Okay. 123 out of 1104 reviews
Rating 4 - Poor. 91 out of 1104 reviews
Rating 2 - Terrible. 67 out of 1104 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service by staff exceptional
Service by staff at reception desk and staff serving in the breakfast room in the bar and dining room were wonderful! The food was excellent.. prepared by the chef with beautiful attention to presentation. One thing did give my husband a problem. He face broke out into a rash and swelling under his eyes when he used the skin lotion from the bathroom. He did seek medical attention at a nearby walk-in clinic. The hotel staff did offer compensation when they learned about what happened to him.
Stayed 9 nights in Dec 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Big suites, comfortable and clean.
Stayed 3 nights in Dec 2024

4/10 Poor

Ariane, Colorado Springs

Stayed 1 night in Oct 2024

8/10 Good

Zhen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was accommodating. I also enjoyed the complimentary drinks for happy hour. The breakfast had a variety of options , very good!
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

6/10 Okay

Julie

Stayed 1 night in Nov 2024

4/10 Poor

Shaundra L

Travelled with family
Liked: Cleanliness, room comfort
Not the Embassy Suites I know!
This hotel was NOT up to the standards of other Embassy Suites I’ve stayed at between the West and the East for over 30 years. The elevator was old. There were 2 loose dogs running around and one even scared a lady at the pool when it went up to her and barked. Although there were no instructions, I learned I had to hold down the toilet handle for 10-12 seconds in order to flush the toilet and they had an issue with the locks on the doors. I can back late one night to find i couldn’t get into my room. I called the front desk and they tried to claim they told everyone at check-in that they would change the locks. The lady was rude and argued with me when I told her I was NOT told this information. I then had to walk all the way to the front desk to pick up another key.
Stayed 3 nights in Dec 2024

4/10 Poor

reagile

Business traveller
Liked: Cleanliness, staff & service
Oldfer property no hot water
Stayed 2 nights in Dec 2024

10/10 Excellent

oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Brian

Stayed 1 night in Nov 2024

8/10 Good

Shelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very frustated upon arriving at the Embassy Suites. Ive always stayed at this Embassys location. Upon arrival I was told I would be charged $10.00 to park my car in the hotel parking lot. Embassy has never charged me to park. I was traveling with my 10 year old Son. It was just the two of us. I paid $170.00 to stay 1 night and was suprisingly charged $10 extra dollars to park my car. I was very dissappointed at Embassy for charging guests $10.00 to park. Not a good service in my opinion. Also, the shampoo bottle was empty when I got in the shower. No one had checked the bottle of Shampoo that is attached to the shower wall. Very frustrating.
Stayed 1 night in Dec 2024

10/10 Excellent

Ruth, Erie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was here for a grandson’s basketball tournament this weekend. The staff and accommodations fit very well for our weekend. Staff was very nice! Starting at the front desk, the restaurant, staff, bar staff and the cleanup staff! Breakfast was very good! It was nice. They provided water each day. And we even got to enjoy appetizers and drinks in the bar area in the evening. ☺️
Stayed 2 nights in Dec 2024

10/10 Excellent

Mustafa, San Antonio

Stayed 1 night in Nov 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Extremely friendly staff. Fabulous breakfast with made to order omelette station. Comfortable room with plenty of space and a very functional layout. Gym facilities very nice. Daily happy hour at the bar is a real plus/free drinks & snacks. Need to clean up cigarette butts near benches out front & in the planters.
Stayed 7 nights in Nov 2024

6/10 Okay

Ariane, Colorado Springs

Disliked: Cleanliness, property conditions & facilities
Old, dark, dingy. They forgot to give me vouchers won’t go back
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

CAROL

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Location of property ext ti busy road made for alot of noise from traffic. Employees were all very friendly. Excellent breakfast
Stayed 3 nights in Nov 2024

4/10 Poor

Ashley

Travelled with family
Disliked: Property conditions & facilities
The property desperately needs an update. The phone in the room doesn’t work, so calling to get more towels wasn’t an option. The room did not smell good.
Stayed 3 nights in Nov 2024

6/10 Okay

Lisa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Honestly, I don’t know what happened to Embassy Suites; the hotel was really dirty, we even found a bug in the bed.
Stayed 2 nights in Nov 2024

2/10 Terrible

Claudia, Chula Vista

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good location
Stayed 1 night in Nov 2024

10/10 Excellent

Maura Wong

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional. They made my stay comfortable and easy. The staff in the dining area each morning were welcoming and attentive. One morning I was running late and they offered to pack me a Togo meal. They really made my trip!
Stayed 5 nights in Nov 2024

10/10 Excellent

Nicolette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

8/10 Good

Luis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy on off lots of parking
Stayed 3 nights in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Rachel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First night, no heat in room. Room next to freeway that was loud. Second day/ night, someone came into our room and took all of my mother's anti-anxiety medications. We reported it to front desk. When, I finally spoke to the Manager, he said it was reported as Alzheimer's medication. My mother does not have Alzheimer's. Terrible experience.
Stayed 3 nights in Nov 2024