Embassy Suites by Hilton Phoenix Biltmore

3.5 star property

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Photo gallery for Embassy Suites by Hilton Phoenix Biltmore

Lobby
Exterior
Suite, 2 Queen Beds, Accessible, Bathtub | 1 bedroom, premium bedding, in-room safe, desk
Outdoor pool
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Room service
  • Bar
  • Parking available
  • Laundry

Explore the area

Map
2630 E Camelback Rd, Phoenix, AZ, 85016
  • Biltmore Fashion Park
    ‪1 min walk‬
  • Arizona Biltmore Resort - Links Course
    ‪13 min walk‬
  • Arizona Biltmore Resort - Adobe Course
    ‪4 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪19 min drive‬

Room options

Suite, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Allergy Friendly

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Balcony, Pool View

  • Sleeps 6
  • 2 Queen Beds

Room, 2 Bedrooms, Accessible (Roll-In Shower)

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

King Bed, Pool View, Non-smoking

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Pool View

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Bedrooms

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Premium Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 3
  • 1 King Bed

King Bed, Pool View, Balcony, Non-smoking

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

King Bed, Pure Allergy, Non-smoking

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Allergy Friendly

  • Sleeps 4
  • 1 King Bed

King Bed, Accessible, Non-smoking

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

King Bed, Non-smoking

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

King Bed, Premium Room, Non-smoking

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites by Hilton Phoenix Biltmore

Hotel with free breakfast, steps from Biltmore Fashion Park
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free on-the-go breakfast, free wired Internet in public areas and a free manager's reception are also provided. Other amenities include a bar/lounge, a 24-hour business centre and WiFi in public areas. Housekeeping is available on request.
Embassy Suites by Hilton Phoenix Biltmore offers 232 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

This Phoenix hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Embassy Suites by Hilton Phoenix Biltmore. During your stay, you're just a quick walk from Biltmore Fashion Park. Enjoy features like free wired Internet and a free manager's reception, plus an outdoor pool.
  • Free on-the-go breakfast served daily
  • Free wired Internet in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, meeting rooms and conference space
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Biltmore Fashion Park and 11 minutes by car from Phoenix Convention Center
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Phoenix Biltmore offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Wired Internet is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 3696 square feet (343 square metres) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Embassy Suites by Hilton Phoenix Biltmore. Parking is available for a fee.

This Phoenix hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
The Atrium Bar & Grille – This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 14.95 per day); free wired internet

Parking and transport

  • Parking on site (USD 14 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • The Atrium Bar & Grille

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3,696 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.95 per day (rates may vary)
  • Self-parking fee: USD 14.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Biltmore Embassy Suites
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Embassy Suites by Hilton Phoenix Biltmore Phoenix
Embassy Suites by Hilton Phoenix Biltmore Hotel Phoenix

Embassy Suites by Hilton Phoenix Biltmore Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 448 out of 1000 reviews
Rating 8 - Good. 225 out of 1000 reviews
Rating 6 - Okay. 151 out of 1000 reviews
Rating 4 - Poor. 97 out of 1000 reviews
Rating 2 - Terrible. 79 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Thomas

Disliked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Cody

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
My and I always come to stay here. No where else. The only thing we didnt really like was the renovation, but still wouldn't go anywhere else. Just excited to come again when everything is fixed.
Stayed 1 night in Nov 2024

10/10 Excellent

IRMA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking very quiet place
Stayed 2 nights in Nov 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean; hospitable staff; Beautiful area; The construction was a little distracting
Stayed 1 night in Nov 2024

8/10 Good

Angela

Stayed 1 night in Nov 2024

10/10 Excellent

Janet

Stayed 1 night in Oct 2024

4/10 Poor

Judith

Travelled with partner
Shower did not work, only hot water came out. Hunks of enamel coming off the tub. Iron in room did not work. Confusion over supposed free wifi, rude, mean service at front desk.
Stayed 1 night in Nov 2024

8/10 Good

Dami

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money
Stayed 2 nights in Nov 2024

6/10 Okay

Joaquin

Travelled with family
Liked: Cleanliness, staff & service
I didn't like the fact that there was construction or remodeling going on. Obstruction with all scaffoldling in the dining area. It was dusty as well. The refrigerator in.my room was not working. Hotel staff need to pay more attention to guest ammenities to make sure they work.
Stayed 1 night in Oct 2024

6/10 Okay

Monica Gurrola

Travelled with partner
Liked: Staff & service
When we booked this place we did not know it was under construction on the inside and it was horrible as there was loud construction during the day from 9am to 7pm. The rooms were a bit dated but very spacious. We could not get any type of discount because we did not book directly through their hotel (is what we were told). I’m sure once construction is complete it will be nice and rooms renovated. The location was convenient as it was across and walking distance from Macy’s. Saks, and restaurants like Cheesecake Factory.
Stayed 3 nights in Oct 2024

2/10 Terrible

Miguel

Travelled with family
Our room smelled like mildew, and when I spoke to the front desk all they said was we can change your room but it will take a while. Not ADA compliant.
Stayed 1 night in Sep 2024

10/10 Excellent

Ryan, Glendale

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

shacunya k

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Property and Staff. Everything was excellent.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lanette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was under going renovations other than that it seemed very nice. We were concerned that doors to the property were left unlocked until 10pm
Stayed 2 nights in Oct 2024

4/10 Poor

Oscar, Marana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction in progress that was not disclosed breakfast area was chaos,room was not serviced after calling front desk to do so.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Oscar, Marana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Construction and noise that was never mentioned on website or reservation confirmation.
Stayed 1 night in Oct 2024

4/10 Poor

Ryan

Stayed 2 nights in Oct 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PHOENIX STAU
There for Confernce
Stayed 2 nights in Oct 2024

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Andrea

Business traveller
Disliked: Staff & service, property conditions & facilities
Front desk was dismissive. Room was dated, tub finish was cracking and one of the faucets wouldn't stop dripping.
Stayed 1 night in Oct 2024

10/10 Excellent

Ian, Woodland hills

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Amenities
Great place
Stayed 2 nights in Aug 2024

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The hotel was under a major construction update & we were not made aware of this when the reservation was made.
Stayed 1 night in Oct 2024

2/10 Terrible

Favian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor conditions
Nice looking hotel but conditions are poor. Hotel is currently under major construction inside and was not posted upon reservation. Towels in the restroom had stains, shampoo and conditioner bottles empty. The restroom sink handles leak when in use overall a horrible experience.
Stayed 1 night in Oct 2024