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Embassy Suites by Hilton Phoenix Biltmore

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Embassy Suites by Hilton Phoenix Biltmore

Lobby
Outdoor pool
Exterior
Suite, 2 Queen Beds, Accessible, Bathtub | 1 bedroom, premium bedding, in-room safe, desk
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Breakfast included
  • Room service
  • Laundry

Explore the area

Map
2630 E Camelback Rd, Phoenix, AZ, 85016
  • Biltmore Fashion Park
    1 min walk
  • Arizona Biltmore Resort - Links Course
    13 min walk
  • Arizona Biltmore Resort - Adobe Course
    4 min drive
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    19 min drive

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

Suite, 2 Queen Beds, Accessible, Bathtub | 1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Allergy Friendly

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Allergy Friendly

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Balcony, Pool View

Exterior

Suite, 2 Queen Beds, Balcony, Pool View

  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Bedrooms, Accessible (Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Bedrooms, Accessible (Roll-In Shower)

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for King Bed, Pool View, Non-smoking

Exterior

King Bed, Pool View, Non-smoking

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Pool View

Exterior

Suite, 2 Queen Beds, Pool View

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms

32-inch flat-screen TV with cable channels, TV, pay films

Suite, 2 Bedrooms

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Premium Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 3
  • 1 King Bed

View all photos for King Bed, Pool View, Balcony, Non-smoking

Exterior

King Bed, Pool View, Balcony, Non-smoking

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King Bed, Pure Allergy, Non-smoking

1 bedroom, premium bedding, in-room safe, desk

King Bed, Pure Allergy, Non-smoking

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Allergy Friendly

  • Sleeps 4
  • 1 King Bed

View all photos for King Bed, Accessible, Non-smoking

King Bed, Accessible, Non-smoking | Living area | 32-inch flat-screen TV with cable channels, TV, pay films

King Bed, Accessible, Non-smoking

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

32-inch flat-screen TV with cable channels, TV, pay films

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for King Bed, Non-smoking

1 bedroom, premium bedding, in-room safe, desk

King Bed, Non-smoking

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King Bed, Premium Room, Non-smoking

1 bedroom, premium bedding, in-room safe, desk

King Bed, Premium Room, Non-smoking

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hilton Phoenix Resort at the Peak

Pool
Hot tub
Spa
Pet-friendly
3.8 out of 5, Good, (3231)
The price is €359
for 1 room
includes taxes & fees
14 Jan - 15 Jan
Hilton Phoenix Resort at the Peak

About this property

Embassy Suites by Hilton Phoenix Biltmore

Hotel with free breakfast, steps from Biltmore Fashion Park
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free on-the-go breakfast, free wired Internet in public areas and a free manager's reception are also provided. Other amenities include a bar/lounge, a 24-hour business centre and WiFi in public areas. Housekeeping is available on request.
Embassy Suites by Hilton Phoenix Biltmore offers 232 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

This Phoenix hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Embassy Suites by Hilton Phoenix Biltmore. During your stay, you're just a quick walk from Biltmore Fashion Park. Enjoy features like free wired Internet and a free manager's reception, plus an outdoor pool.
  • Free on-the-go breakfast served daily
  • Free wired Internet in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, meeting rooms and conference space
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from Biltmore Fashion Park and 9 minutes by car from Camelback Mountain
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Phoenix Biltmore offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Wired Internet is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 3696 square feet (343 square metres) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Embassy Suites by Hilton Phoenix Biltmore. Parking is available for a fee.

This Phoenix hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
The Atrium Bar & Grille – This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 14.95 per day); free wired internet

Parking and transport

  • Parking on site (USD 14 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • The Atrium Bar & Grille

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3,696 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 2 October 2024 to 31 December 2024 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business centre
  • Dining venue
  • Hallway
  • Lobby
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.95 per day (rates may vary)
  • Self-parking fee: USD 14.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Biltmore Embassy Suites
Biltmore Embassy Suites Phoenix
Embassy Suites Biltmore
Embassy Suites Biltmore Hotel
Embassy Suites Biltmore Hotel Phoenix
Embassy Suites Biltmore Phoenix
Embassy Suites Phoenix Biltmore
Phoenix Biltmore Embassy Suites
Phoenix Embassy Suites
Phoenix Embassy Suites Biltmore
Embassy Suites Phoenix Biltmore Hotel
Embassy Suites Phoenix
Embassy Suites Phoenix Biltmore
Embassy Suites by Hilton Phoenix Biltmore Hotel
Embassy Suites by Hilton Phoenix Biltmore Phoenix
Embassy Suites by Hilton Phoenix Biltmore Hotel Phoenix

Embassy Suites by Hilton Phoenix Biltmore Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 448 out of 1000 reviews" "
Rating 8 - Good. 232 out of 1000 reviews" "
Rating 6 - Okay. 147 out of 1000 reviews" "
Rating 4 - Poor. 96 out of 1000 reviews" "
Rating 2 - Terrible. 77 out of 1000 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Keith

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel renovation
The hotel was being renovated at the time which brought down the overall experience of the hotel and it was not mentioned on the site when booking.
Stayed 1 night in Sep 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

likenda

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
First time visiter here for my birthday, and the hotel is being renovated. Not the vacation i was hoping for but i tried to make the most of it.
Stayed 2 nights in Sep 2024

10/10 Excellent

Eduardo Macias

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 2 nights in Sep 2024

4/10 Poor

Rafael

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Misty

Stayed 5 nights in Aug 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

4/10 Poor

Aida

Travelled with partner
Disliked: Amenities, property conditions & facilities
There was no free WiFi as advertised. The hotel was under construction and room door was worn down the shower head was falling apart.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tony

Stayed 2 nights in Aug 2024

6/10 Okay

Maria Candida

Stayed 8 nights in Aug 2024

2/10 Terrible

Jina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel had a foul smell. The only saving grace was the staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Leila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Your staff was amazing - front desk, cleaning staff, cooks...Everyone was friendly and helpful, especially Jonathan, who checked us in and helped with good food recommendations and more. The space is beautiful and the rooms are terrific! I'll happily stay again.
Stayed 2 nights in Sep 2024

6/10 Okay

Danielle

Business traveller
Liked: Cleanliness, staff & service, amenities
The massive amount of construction ongoing and the jack hammer in the afternoon while I was trying to work almost overshadowed all of the good aspects of this property. I enjoyed the breakfast. The common areas were very hot, but it was Phoenix after all. The bed was comfortable and the room was clean. I do like having a suite with a separate room to work in that is not a bedroom.
Stayed 3 nights in Aug 2024

8/10 Good

ALICIA

Stayed 1 night in Jun 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. The room and property were clean and comfortable. The evening bar tender and breakfast cook were excellent. Minor complaint was that the coffee in the room was not replenished which was disappointing because we started our days early prior to the breakfast coffee being available downstairs. We will certainly be back and would recommend this location to others.
Stayed 3 nights in Aug 2024

4/10 Poor

Diane

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Although the room was clean and comfortable the lobby area was very dirty and worn. The complimentary breakfast are was very dirty - the person cooking the eggs was very rude and the whole area was very old and dirty. Food was not good
Stayed 1 night in Sep 2024

10/10 Excellent

Arlene

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whole experience was nice! Definitely worth it for the breakfast. Staff was friendly. I will definitely be back and recommend this place :)
Stayed 3 nights in Aug 2024

6/10 Okay

Marilyn

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Went for the first time to Arizona for a weekend getaway. This location looked to be in a good neighborhood and the hotel looked so pretty. We arrived before check in and Mark was very helpful and was able to check me in quick. We had a 1st floor room, I didn’t realize I had booked an accessible room. The room had a patio with space BUT did not feel safe. Anyone walking by could just jump in. The room was spacious but very outdated. Didn’t think I was going to enjoy this stay so I asked Mark if we could switch rooms and without hesitation he did it, THANK YOU MARK! We were rebooked on 4th floor, on the construction side, however we were not bothered by it at all. No noise, just not a nice view. The rebooked room was no better than the first one, it had a horrible smell, like motel 6 smell. The patio curtains were horribly stained. The bathroom cabinet were broken, the sink area in the room also had broken cabinets. The pillows/sheets smelled like washed sweat. The carpeting is very outdated. There was sufficient space around the suite for a family of 4, that we really enjoyed! The balcony only has 1 chair and only fits 2 adults. The pool was okay, not the best not the worst. They offer complimentary alcoholic drinks during happy hour, that was very inviting, 2 per adult! Breakfast on Sunday morning was horrible. It was extremely busy and very short staffed. One cook only for a booked hotel, and about 2 additional employees trying too clean up and refill all other items.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jhulliana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Margaret

The property is undergoing renovations. They are handling this process very well. Everything was clean and quiet. My room was newly renovated. I especially liked the nice large vanity outside the bathroom, the mirrors and the bedding. I only wish I could have stayed longer and used the pool.
Stayed 1 night in Aug 2024

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and rooms.
Stayed 1 night in Aug 2024

10/10 Excellent

TERESA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil and comfortable
Very nice lobby with waterfalls and fish. The staff is not readily available at desk upon check in but thorough once arrived. The property is going through renovations but is still nice. A bit dated but rooms are comfortable. Close to alot of restaurants and shopping. Would definitely book again
Stayed 1 night in Sep 2024

10/10 Excellent

Jodi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Luis, Key Biscayne

Stayed 3 nights in Aug 2024

2/10 Terrible

Vanessa

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024