Embassy Suites by Hilton Phoenix Biltmore

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Phoenix Biltmore

Lobby
Exterior
32-inch flat-screen TV with cable channels, TV, pay films
1 bedroom, premium bedding, in-room safe, desk
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pool
  • Restaurant
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available

Explore the area

Map
2630 E Camelback Rd, Phoenix, AZ, 85016
  • Biltmore Fashion Park
    1 min walk
  • Arizona Biltmore Resort - Links Course
    13 min walk
  • Arizona Biltmore Resort - Adobe Course
    4 min drive
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    19 min drive

Room options

Suite, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Allergy Friendly

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Balcony, Pool View

  • Sleeps 6
  • 2 Queen Beds

Room, 2 Bedrooms, Accessible (Roll-In Shower)

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

King Bed, Pool View, Non-smoking

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Pool View

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Bedrooms

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Premium Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 3
  • 1 King Bed

King Bed, Pool View, Balcony, Non-smoking

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

King Bed, Pure Allergy, Non-smoking

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Allergy Friendly

  • Sleeps 4
  • 1 King Bed

King Bed, Accessible, Non-smoking

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

King Bed, Non-smoking

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

King Bed, Premium Room, Non-smoking

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Embassy Suites by Hilton Phoenix Biltmore

Hotel with free breakfast, steps from Biltmore Fashion Park
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free on-the-go breakfast, free wired Internet in public areas and a free manager's reception are also provided. Other amenities include a bar/lounge, a 24-hour business centre and WiFi in public areas. Housekeeping is available on request.
Embassy Suites by Hilton Phoenix Biltmore offers 232 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

This Phoenix hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Embassy Suites by Hilton Phoenix Biltmore. During your stay, you're just a quick walk from Biltmore Fashion Park. Enjoy features like free wired Internet and a free manager's reception, plus an outdoor pool.
  • Free on-the-go breakfast served daily
  • Free wired Internet in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, meeting rooms and conference space
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Biltmore Fashion Park and 11 minutes by car from Phoenix Convention Center
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Phoenix Biltmore offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Wired Internet is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 3696 square feet (343 square metres) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Embassy Suites by Hilton Phoenix Biltmore. Parking is available for a fee.

This Phoenix hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
The Atrium Bar & Grille – This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 14.95 per day); free wired internet

Parking and transport

  • Parking on site (USD 14 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • The Atrium Bar & Grille

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3,696 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1985
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 2 October 2024 to 31 December 2024 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business centre
  • Dining venue
  • Hallway
  • Lobby
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.95 per day (rates may vary)
  • Self-parking fee: USD 14.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Biltmore Embassy Suites
Biltmore Embassy Suites Phoenix
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Embassy Suites by Hilton Phoenix Biltmore Phoenix
Embassy Suites by Hilton Phoenix Biltmore Hotel Phoenix

Embassy Suites by Hilton Phoenix Biltmore Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 469 out of 1034 reviews" "
Rating 8 - Good. 247 out of 1034 reviews" "
Rating 6 - Okay. 149 out of 1034 reviews" "
Rating 4 - Poor. 95 out of 1034 reviews" "
Rating 2 - Terrible. 74 out of 1034 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Aug 2024

4/10 Poor

James, Minneapolis

Travelled with partner
No staff member at the front desk upon arrival. Another customer was there before me. I called the main line phone number, no one answered. Customer in front of me had notified the staff of a running faucet the day before without a response. Later in my stay, the tv channels were not working. Called tge front desk yet no one responded. Positive note, the short order breakfast cook did a wonderful job.
Stayed 5 nights in Aug 2024

6/10 Okay

Belen

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Had to check in very late and front desk was so polite gave great directions to my room. The lobby is fun if you have children
Stayed 1 night in Aug 2024

4/10 Poor

Ryan

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Under renovation and not ready for guests.
The HVAC for the entire hotel was broken for the entire stay. The first room we were in did not have a functioning ceiling fan. The hot water system was not functioning on the final day of our stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Oscar

Stayed 4 nights in Jul 2024

10/10 Excellent

Dganit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast
Always top notch
Stayed 2 nights in Jul 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

maryalice

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not sure where to check in
We got there to check in and no one was at the desk or in the lobby. I had to walk around and make several calls to figure out if i was in the right spot to check in. After 15 min of being in the lobby at the front desk someone finally came out after hearing the phone ring several times. After i made many attempts to find out how we check in. This was a bit rediculous to not know where to go cause no one was at the front to check anyone in. Looks like it was being remodeled. The room was nice seemed clean. Maybe ill come back again when the remodle is finished and hopefully someone will be at the desk to check people in
Stayed 1 night in Aug 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Randy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night stand phone charger port and alarm clock was not working outlet was bad or something and couldn’t find the remote for the other tv had to share the remote
Stayed 1 night in Aug 2024

8/10 Good

Hilda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Better AC system
Beautiful spot but it was too hot in the rooms. It felt a little muggy and the room was not cooling down.
Stayed 1 night in Aug 2024

6/10 Okay

John

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Family suite was nice but only has one TINY bathroom. Also, it's a FAMILY suite and there were NO LOCKS on the bathroom doors (2 doors, jack and jill style). We called and got ignored about this twice. Also, master suite door lock didn't work either. There goes any alone time. :P To top it off, a pair of panties was found in the kids bedroom, considering they are all boys, this was a bit concerning as well. The kids loved the Koi pond, otherwise, this property was a bit of a fail.
Stayed 2 nights in Jun 2024

8/10 Good

Ann

Friendly front desk and kitchen help. The property is run down.
Stayed 3 nights in Aug 2024

8/10 Good

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Dganit

Stayed 2 nights in Aug 2024

10/10 Excellent

Kenneth

Stayed 1 night in Aug 2024

10/10 Excellent

Taylor

Stayed 1 night in Aug 2024

10/10 Excellent

Willie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Endi

Stayed 1 night in Jul 2024

6/10 Okay

Daniel

Travelled with family
Disliked: Cleanliness
Ehh, not worth the money.
30+ mins in line for breakfast, all the tables were sticky and not clean. Pool was not cooled at all, luke warm water not enjoyable.
Stayed 1 night in Jul 2024

10/10 Excellent

William

Stayed 2 nights in Jul 2024

10/10 Excellent

Brandie

Liked: Cleanliness, amenities
It was excellent
Stayed 1 night in Jul 2024

6/10 Okay

Janine

Stayed 1 night in Jul 2024

10/10 Excellent

Elaine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A friend recommended this property because of its great location, and it didn't disappoint. It is very clean and comfortable. The rooms are a little dated but everything was in good working order. Families with kids and swimmers will enjoy the pool area.
Stayed 2 nights in Jul 2024