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Extended Stay America Suites Phoenix Biltmore

2.5 star property

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Deluxe Studio, Multiple Beds, Non Smoking | Desk, iron/ironing board, free WiFi
Deluxe Studio, Multiple Beds, Non Smoking | Desk, iron/ironing board, free WiFi
Lobby
Desk, iron/ironing board, free WiFi
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Parking included
  • Breakfast included
  • Air conditioning

Explore the area

Map
5235 N 16th St, Phoenix, AZ, 85016
  • Biltmore Fashion Park
    ‪3 min drive‬
  • Arizona Biltmore Resort - Links Course
    ‪3 min drive‬
  • Arizona Biltmore Country Club
    ‪4 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free WiFi

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking | Desk, iron/ironing board, free WiFi

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi

Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free WiFi

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Extended Stay America Suites Phoenix Biltmore

Hotel with free breakfast, near Biltmore Fashion Park
An outdoor pool, a fitness centre and coffee/tea in a common area are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, barbecues and a picnic area are on-site. Housekeeping is available on request.
Extended Stay America Suites Phoenix Biltmore offers 111 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Extended Stay America Suites Phoenix Biltmore. During your stay, you'll be within walking distance of Biltmore Fashion Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a gym
  • Just a 3-minute drive from Biltmore Fashion Park and 9 minutes from Phoenix Convention Center
  • Pets welcome for a fee (restrictions apply)
Extended Stay America Suites Phoenix Biltmore offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. Free breakfast is available daily. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Extended Stay America Suites Phoenix Biltmore. Free self parking is available.

This Phoenix hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:30 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Guests arriving after 10.30 PM should use the intercom to request assistance.

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6:00 AM - 10:30 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Biltmore
Extended Stay America Biltmore Hotel
Extended Stay America Biltmore Hotel Phoenix
Extended Stay America Biltmore Phoenix
Extended Stay America Phoenix
Extended Stay America Phoenix Biltmore
Extended Stay Deluxe Phoenix/Biltmore Hotel Phoenix
Extended Stay America Phoenix Biltmore Hotel
Extended Stay America Phoenix Biltmore
Extended Stay America Suites Phoenix Biltmore Hotel
Extended Stay America Suites Phoenix Biltmore Phoenix
Extended Stay America Suites Phoenix Biltmore Hotel Phoenix

Extended Stay America Suites Phoenix Biltmore Reviews

Reviews

6.2
Rating 10 - Excellent. 273 out of 1002 reviews
Rating 8 - Good. 178 out of 1002 reviews
Rating 6 - Okay. 157 out of 1002 reviews
Rating 4 - Poor. 164 out of 1002 reviews
Rating 2 - Terrible. 230 out of 1002 reviews

6.2/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Amenities
They said they offered continental breakfast. I would not call it a continental breakfast. There was only a few items.
Stayed 1 night in Nov 2024

4/10 Poor

Robert

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room had dirty/damaged carpet, furniture & cabinets. The bed was and linens were clean & comfortable, but there was such a bad odor we needed to ask for an alternate room which the lady at the desk helped arrange after 2 nights into our stay. The stairwell was usually strong with cigarette smoke.
Stayed 5 nights in Nov 2024

10/10 Excellent

Ferrall

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

William

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Crack Pipe Paradise! You've been warned.
This hotel was absolutely disgusting. Dirty, crowded, what looked like many homeless living in it. Drug paraphernalia in the courtyard. Guests straight up burning the crack pipe with lighters. I felt unsafe coming and going at night. The room was stained, abused, and noisy with broken down AC and fridge. NO utensils/plates/cookware was provided. Overall a gross experience.
Stayed 2 nights in Nov 2024

2/10 Terrible

Shoumin

Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Teklit

Disliked: Cleanliness
Bad place ever
Stayed 1 night in Nov 2024

2/10 Terrible

Angie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Philip

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was not clean, it was dark and gloomy. There was quite a few unsavory people hanging around the rear of the parking lot, and I witnessed possible drug activity. I felt so unsafe for my parents that I had them check out a day early. They also saw several roaches in the kitchen area of the room. Totally unacceptable.
Stayed 5 nights in Nov 2024

2/10 Terrible

Donn

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Austin

Liked: Staff & service
Disliked: Cleanliness
Very dirtyy
Stayed 1 night in Nov 2024

2/10 Terrible

Henrietta

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tub was plugged and no dishes and no extra table chair. Phone was not working to call front desk.
Stayed 1 night in Nov 2024

10/10 Excellent

Donn

Stayed 1 night in Nov 2024

8/10 Good

Kristina

Stayed 1 night in Oct 2024

4/10 Poor

ARTHUR

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed here recently , They do not offer breakfast as its listed only Coffee . The rooms need to be updated , stained carpet , old allpiances . The hotel allows pets , so the floor i was on smelt like Pet Urine . Bed was clean , water in shower hot . Just not what im used to staying in. If your trying to save money on a stay , this is it .
Stayed 5 nights in Oct 2024

6/10 Okay

Kevin

Disliked: Amenities
The room was functional but had rips in couch, stains on carpet , peeling paint on cabinets and rips in bedding . The property had sketchy people around parking lot all the time
Stayed 3 nights in Nov 2024

2/10 Terrible

Daniele

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were roaches on the bed and in the bathroom. There was fight outside in the fenced area. Took 1 hour to check in because there was no staff, just one person to clean rooms and check in guests. We left and stayed at a different hotel. Very very dirty hotel!
Stayed 2 nights in Nov 2024

6/10 Okay

Claude

Liked: Staff & service
Disliked: Property conditions & facilities
The room was clean and decent. The common areas were not clean. The hallways smelled. The staff was very friendly.
Stayed 2 nights in Oct 2024

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy
The mattress was filthy
Stayed 1 night in Oct 2024

2/10 Terrible

Kimberly

Disliked: Cleanliness, property conditions & facilities
This place is not a place for a woman to stay by herself and I was by myself. This location seem more like a halfway house to me than a hotel more like a motel where you take prostitutes to don’t stay there run.
Stayed 5 nights in Oct 2024

8/10 Good

Winnie

Liked: Property conditions & facilities
Convenient for driving, shopping, and dining. Helpful and friendly staff. Bathroom needs cleaning instead more than 7 days rule. Some leakages happened in sink and half broken toilet seat ( the toilet seat is swinging from left to right) but not fallen off. It should be better maintained. On the whole it is reasonable price to stay in this type of hotel.
Stayed 7 nights in Oct 2024

10/10 Excellent

Alex

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Jeffrey

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was filthy. The entire building was soaked in marijuana stench. The mattress had blood stains on the side. My key card stopped working after 3 hours of checking in. The host couldn't find my reservation after check-in to try and fix my keycard. With out checking my ID just reactivated the card anyway. Terrible, disgusting place.
Stayed 1 night in Oct 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
the hallway to room smelled musty. But the room was clean and comfortable.
Stayed 7 nights in Oct 2024

10/10 Excellent

Monica

Liked: Staff & service
Disliked: Cleanliness
Comfortable slept well
Stayed 1 night in Oct 2024

10/10 Excellent

Gabriela

Stayed 2 nights in Oct 2024