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Hampton Inn Phoenix-Biltmore

2.5 star property

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Photo gallery for Hampton Inn Phoenix-Biltmore

Outdoor pool, pool loungers
Exterior
Restaurant
Suite, 1 King Bed, Non Smoking | Bathroom | Eco-friendly toiletries, hair dryer, towels
Free daily buffet breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pet-friendly
  • Housekeeping

Explore the area

Map
2310 East Highland Avenue, Phoenix, AZ, 85016
  • Biltmore Fashion Park
    ‪7 min walk‬
  • Arizona Biltmore Resort - Links Course
    ‪17 min walk‬
  • Arizona Biltmore Country Club
    ‪3 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, Accessible, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Premium bedding, in-room safe, desk, blackout curtains

Executive Suite

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room

Family Room | Premium bedding, in-room safe, desk, blackout curtains

Family Room

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking

  • 20 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King Bed New York Studio

King Bed New York Studio | Premium bedding, in-room safe, desk, blackout curtains

King Bed New York Studio

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hampton Inn Phoenix-Biltmore

Hotel with free breakfast, a short walk to Biltmore Fashion Park
An outdoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Hampton Inn Phoenix-Biltmore offers 120 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

This Phoenix hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hampton Inn Phoenix-Biltmore. During your stay, you're just a quick walk from Biltmore Fashion Park. Enjoy features like free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 1-minute drive from Biltmore Fashion Park and 9 minutes from Phoenix Convention Center
  • Cats and dogs welcome for a fee
Hampton Inn Phoenix-Biltmore offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 2634 square feet (245 square metres) and includes conference space. The business-friendly Hampton Inn Phoenix-Biltmore also features a vending machine, coffee/tea in common area, and laundry facilities. For a fee, parking is available.

This Phoenix hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,634 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Phoenix-Biltmore
Hampton Inn Phoenix-Biltmore
Highland At Biltmore Phoenix
Hampton Inn Phoenix-Biltmore Hotel
Hampton Inn Phoenix Biltmore
Hampton Inn Phoenix-Biltmore Hotel
Hampton Inn Phoenix-Biltmore Phoenix
Hampton Inn Phoenix-Biltmore Hotel Phoenix

Hampton Inn Phoenix-Biltmore Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 686 out of 1005 reviews
Rating 8 - Good. 194 out of 1005 reviews
Rating 6 - Okay. 61 out of 1005 reviews
Rating 4 - Poor. 36 out of 1005 reviews
Rating 2 - Terrible. 28 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Nasir

Travelled with family
Check-in was easy and friendly. However, key didn’t work and I had to come down to rekeyed. I was given 2nd floor room. There was a strong fish smell while walking from elevator to the room. As you enter the room, I encountered a sink counter. I didn’t like that part. Bed was too far from the AC fan unit against the window. Bed was very good but I woke up few times due to fan / air was not circulating and bed stayed hot/warm. Breakfast area was short staffed. One person was doing everything which caused milk/creamer ran out for coffee, Banana bucket was empty, eggs tray was empty. One lady was working very hard. I went to the front desk, a young girl was alone and very nice but couldn’t support the routine work for breakfast area.
Stayed 1 night in Dec 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Erin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complimentary breakfast, friendly staff, clean and accommodating rooms.
Stayed 3 nights in Dec 2024

10/10 Excellent

Anthony

Stayed 3 nights in Nov 2024

10/10 Excellent

jennifer

Liked: Cleanliness
Great place
Stayed 4 nights in Dec 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
It was an excellent trip because the hotel was awesome
Stayed 5 nights in Nov 2024

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms. Would stay again
Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities
I had to cancel my trip 3 days in advance and I was told it was unrefundable.
Stayed 1 night in Dec 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is modest but was fine for the price. The breakfast that is included is minimal but was fine for a couple of days.
Stayed 3 nights in Nov 2024

8/10 Good

Terry Gene

Business traveller
Very modern and clean
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
clean,neat, good breakfast, and helpful staff.
Stayed 4 nights in Nov 2024

10/10 Excellent

Maria

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location! Excellent Breakfast Big Room
Stayed 4 nights in Nov 2024

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Brianna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself is amazing! It is beautifully decorated and the room was amazing!
Stayed 1 night in Nov 2024

10/10 Excellent

Alicia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front staff were extremely friendly! Warm and welcome feeling!
Stayed 3 nights in Nov 2024

8/10 Good

Jerold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to some great food and right where we needed to be for a family event. Was able to check in early after a long drive and got to rest up before the family event. Only reason I didn’t give 5 stars was because the breakfast options were really limited. I figure for the price we paid, the breakfast should be much better. Other than that, we were extremely happy with our stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The check in staff was fabulous. Shaun greeted us and gave us our room and Art helped us later in the evening. We felt welcomed and knew they could make anything happen and answer every question. The hotel was clean and coffee hot.
Stayed 2 nights in Nov 2024

2/10 Terrible

siv bennett

Business traveller
Disliked: Property conditions & facilities
sewer gasses
I have stayed here before since it is convenient for business. I will not be returning! The room smelled of sewer gasses, I could not even use the shower!! They did not refund me my stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for one night
Stayed 1 night in Oct 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Very convenient and helpful customer service.
Stayed 3 nights in Oct 2024