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Hilton Garden Inn Phoenix North Happy Valley

3.0 star property

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Photo gallery for Hilton Garden Inn Phoenix North Happy Valley

Bar (on property)
Premium bedding, in-room safe, desk, laptop workspace
Exterior
Outdoor pool, pool loungers
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Breakfast available
  • Room service
  • Bar
  • Pool
  • Pet-friendly

Explore the area

Map
1940 W Pinnacle Peak Rd, Phoenix, AZ, 85027
  • Happy Valley Towne Centre
    ‪19 min walk‬
  • Six Flags Hurricane Harbor Phoenix
    ‪6 min drive‬
  • Victory Lane Sports Complex
    ‪6 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪31 min drive‬

Room options

View all photos for 1 King Bed Deluxe Suite

Premium bedding, in-room safe, desk, laptop workspace

1 King Bed Deluxe Suite

  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

1 King Bed

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Mobility Accessible with Bathtub

Premium bedding, in-room safe, desk, laptop workspace

1 King Mobility Accessible with Bathtub

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

2 Queen Beds

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Mobility Accessible with Roll In Shower

Premium bedding, in-room safe, desk, laptop workspace

1 King Mobility Accessible with Roll In Shower

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Junior Suite

1 King Bed Junior Suite | Premium bedding, in-room safe, desk, laptop workspace

1 King Bed Junior Suite

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Drury Inn & Suites Phoenix Happy Valley

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.8 out of 5, Exceptional, (1001)
The price is €199
for 1 room
includes taxes & fees
3 Apr - 4 Apr
Drury Inn & Suites Phoenix Happy Valley

About this property

Hilton Garden Inn Phoenix North Happy Valley

Hotel with free parking, near Happy Valley Towne Centre
This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a bar/lounge, a 24-hour business centre and Access to hot tub are on-site. Change of towels is available on request
Hilton Garden Inn Phoenix North Happy Valley offers 126 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 26-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

This Phoenix hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary newspapers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Phoenix North Happy Valley. During your stay, you'll be within walking distance of Happy Valley Towne Centre. You'll find features such as free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Garden Grill
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Happy Valley Towne Centre and 6 minutes from Six Flags Hurricane Harbor Phoenix
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
Hilton Garden Inn Phoenix North Happy Valley offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 2146 square feet (199 square metres) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Hilton Garden Inn Phoenix North Happy Valley. A free area shuttle within 5 miles is available. Free self parking is available.

This 3-star Phoenix hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10 AM.
Garden Grill – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 5 miles
  • Area shuttle
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10 AM for a fee: USD 10.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Grill

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,146 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (86 centimetre high)
  • Handrails in stairways (89 centimetre high)
  • Lift (107 centimetre wide door)
  • Magnifying mirror
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Raised toilet seat (43 centimetre high)
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (86 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 26-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 10.95 per person
  • Pet fee: USD 100 per accommodation (varies based on length of stay) plus a one-off USD100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Happy
Hilton Garden Inn Happy Hotel
Hilton Garden Inn Happy Hotel Phoenix North Valley
Hilton Garden Inn Phoenix North Happy Valley
Hilton Garden Inn Phoenix North Happy Valley Hotel Phoenix
Hilton Garden Inn Phoenix North Happy Valley Hotel
Hilton Phoenix Happy Valley
Hilton Garden Inn Phoenix North Happy Valley Hotel
Hilton Garden Inn Phoenix North Happy Valley Phoenix
Hilton Garden Inn Phoenix North Happy Valley Hotel Phoenix

Hilton Garden Inn Phoenix North Happy Valley Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 546 out of 1003 reviews
Rating 8 - Good. 263 out of 1003 reviews
Rating 6 - Okay. 101 out of 1003 reviews
Rating 4 - Poor. 55 out of 1003 reviews
Rating 2 - Terrible. 37 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Penelope

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Many unexpected charges. Noisy and terrible bed. Very uncomfortable mattress.
Stayed 2 nights in Dec 2024

4/10 Poor

John

Liked: Cleanliness, room comfort
Disliked: Staff & service
Not the Hilton I once knew
The front desk upon check-in was inattentive and not hospitable at all. It was like my checking in was a bother. The hotel is apparently under renovations, but there was no sign apologizing for the state of disarray. The room was dated, and there were insufficient/inconvenient areas to charge devices, etc., whereas other hotels on our journey had many areas and charging stations in a number of accessible areas. Hilton used to be fine lodging, and an above average stay. This place did NOT meet up to the old standard unfortunately, especially for the price we paid. We NOT recommended.
Stayed 1 night in Dec 2024

2/10 Terrible

robert

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Greg

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great place very comfortable beds clean and safe.
Stayed 1 night in Nov 2024

6/10 Okay

Drew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room but costly breakfast biffet
Great hotel. 40.00 for breakfast buffet
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Richard

Stayed 1 night in Nov 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property although they we’re remodeling the lobby area. The breakfast is not complementary. Coffee if available.
Stayed 3 nights in Nov 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Worst stay at a Garden Inn
Absolutely the worst Garden Inn I've ever stayed at. First, you should know, the hotel is under renovation. The lobby is completely torn apart. There is plastic hanging from all of the walls, exposed drywall and temporary desks being used as the front desk. This also means that the onsite "restaurant" is unavailable, so instead they have set up some card tables in the lobby and made a makeshift buffet and bar. Both of which were kind of pathetic. The buffet had only a few choices (no waffles, oatmeal) the bar has a beer tap that must be hooked to a keg underneath the table. Sounds nice, right? The best part, though, was that because the buffet was now in the lobby people, rightly, assumed it was free. And instead of setting up any type of cordon or other barrier to prevent people from just walking up to it, they instead had a blonde woman in the area who would run after anyone who approached saying in a loud voice (she seemed to only speak in a loud voice) "Excuse me! You need to check in! What is your name?!" I listened to this constantly while trying to eat breakfast. I was embarrassed for the guests, but more embarrassed for the employee who didn't seem to realize how annoying it was to everyone present. The clerk at the front desk decided to bring her dog with her to work on Thanksgiving day, and the dog sat, without a leash at the front desk. Room was outdated and smelled stale. Would not stay here ever again.
Stayed 4 nights in Nov 2024

8/10 Good

Maria

Stayed 2 nights in Oct 2024

10/10 Excellent

thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Pleasant personnal at front desk. TV e beds are extraordinarily comfortable.
Stayed 3 nights in Nov 2024

8/10 Good

Shoumya

Travelled with partner
Liked: Cleanliness, staff & service
Property was under renovation. It seems old.
Stayed 1 night in Nov 2024

6/10 Okay

Brittney

Stayed 3 nights in Nov 2024

4/10 Poor

David

Disliked: Property conditions & facilities, room comfort
Pay for breakfast + construction
We were asked to pay $15.99 per person for breakfast. Also, the entire first floor was under constructions. Our room rate was $211.53 - that’s crazy for this situation.
Stayed 1 night in Nov 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Roybal

Business traveller
Liked: Staff & service, property conditions & facilities
I been staying here for the last 7 years 2x every year. from 98.00 dollars too 250.00 geez
Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay, and all went smoothly. The bar/breakfast host staff were so friendly and helpful, and provided great service. Having complimentary bottled water was FANTASTIC for these hot days. I so appreciated it!!
Stayed 2 nights in Oct 2024

10/10 Excellent

thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to stay.
Always a clean and comfortable experience. We will continue to stay here in the future.
Stayed 1 night in Oct 2024

2/10 Terrible

edward

Disliked: Staff & service, property conditions & facilities
We had booked a junior suite. Upon arrival we were checked in only to find that our room was a substandard one king bed in a noisy area of the hotel. When I went up front to check with them on why we were not in the suite we had booked I was told they don’t have suites available.
Stayed 1 night in Oct 2024

8/10 Good

Manish

Stayed 2 nights in Sep 2024

10/10 Excellent

Albana

Business traveller
Liked: Amenities
Very friendly staff and great service!
Stayed 3 nights in Sep 2024

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
This was not a Hilton experience. We are Hilton members and stay at hiltons when possible due to their standards and customer service. This Hilton did not live up to the name. I called and asked for an extra pillow they told me they didn’t have any, non available at all during a three day stay. The coffee was dumped at 10am on the dot. I was literally walking up to pour a cup as they took it and said nope I’m dumping it. (Most other hiltons have coffee and tea all day). Since it was in Arizona (111 degrees) they had an ice water pitcher out but it was always empty. When I asked for them to fill it they said I could buy a bottle water. Big let down in customer service. The room was average only 4 pillows on a king bed. No extra linens. We were here 3 nights never had housekeeping clean or ask if we needed any linens. Won’t stay here again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, room and amenities all in good shape, enjoyed the dining and bar onsite. Good choices for breakfast and dinner.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gary

Stayed 1 night in Aug 2024