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Holiday Inn Express Hotel & Suites Phoenix North Scottsdale by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Phoenix North Scottsdale by IHG

Exterior
Exterior
Interior detail
Interior
Room amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Housekeeping
  • Gym
  • Laundry

Explore the area

Map
4575 East Irma Lane, Phoenix, AZ, 85050
  • Desert Ridge Marketplace
    ‪7 min walk‬
  • Musical Instrument Museum
    ‪15 min walk‬
  • Mayo Clinic Hospital
    ‪4 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Extra Floor Space)

Room amenity

Suite, 1 King Bed with Sofa bed (Extra Floor Space)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

Room amenity

Suite, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications, Mobility, Access Tub)

Room amenity

Suite, 1 King Bed with Sofa bed, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds (Extra Floor Space)

Room amenity

Suite, Multiple Beds (Extra Floor Space)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Holiday Inn Express Hotel & Suites Phoenix North Scottsdale by IHG

Hotel with free breakfast, a short walk to Desert Ridge Marketplace
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, a business centre and a meeting room. Housekeeping is available on request.
Holiday Inn Express Hotel & Suites Phoenix North Scottsdale by IHG offers 104 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Phoenix hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
The free breakfast at Holiday Inn Express Hotel & Suites Phoenix North Scottsdale by IHG gets high marks from our customers. During your stay, you're just a quick walk from Desert Ridge Marketplace. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 7 minutes by foot from Desert Ridge Marketplace and a 4-minute drive from Mayo Clinic Hospital
Holiday Inn Express Hotel & Suites Phoenix North Scottsdale by IHG offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Hotel & Suites Phoenix North Scottsdale by IHG. Self parking is free.

This Phoenix hotel is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Phoenix North Scottsdale
Holiday Inn Express Hotel Phoenix North Scottsdale
Holiday Inn Express Hotel Suites Phoenix North Scottsdale
Holiday Inn Express Hotel Suites Phoenix North Scottsdale
Holiday Inn Express Phoenix North Scottsdale
Holiday Inn Express Hotel Suites Phoenix North Scottsdale by IHG
Holiday Inn Express Hotel Scottsdale
Holiday Inn Express Scottsdale
Express Phoenix Scottsdale

Holiday Inn Express Hotel & Suites Phoenix North Scottsdale by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 653 out of 1004 reviews
Rating 8 - Good. 218 out of 1004 reviews
Rating 6 - Okay. 62 out of 1004 reviews
Rating 4 - Poor. 29 out of 1004 reviews
Rating 2 - Terrible. 42 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

LeAnn

Stayed 6 nights in Dec 2024

10/10 Excellent

Rodger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Heath

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Enyou

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

LeAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable Stay
We got into the hotel late, and the staff was helpful getting us checked in quickly. There was plenty of parking and it was free. Right across from Desert Ridge mall was convenient. The room was spacious and clean. Breakfast was decent, not a ton of options, but good for the family. We've stayed there once before and will be back again in the future.
Stayed 2 nights in Dec 2024

10/10 Excellent

ELEONOR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The location is in the center of everything. The only thing I would improve is the food selection for breakfast. The juice was completely watered down and there wasnt much to choose from food wise.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 2 nights in Dec 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Bobby

Stayed 4 nights in Dec 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Genevieve

Liked: Staff & service
Very noisy.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Michelle

Travelled with partner
Convenient
Stayed 1 night in Dec 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, safe, comfortable, good breakfast
My room was spotless, smelled good, the bed was comfortable, temperature good, front desk person, JP was polite, kind, friendly and helpful. Breakfast was very good and the employees in the buffet area were also very friendly. My only issue is the lights in the room. There's no such thing as simple on/off switches anymore I guess and I guess the lights are on one circuit. All the lights in the room go on when you put your door card in the slot at the door. Good at night, not so good at 6 am. No light over the coffee maker so I used the bathroom light for that since I couldn't handle all the lights in the room blazing in my eyes at 6 am. But if that's the cost for a clean, comfortable, safe room, I'll take it. This is my second stay here, and I will stay here again next Christmas. Plus, they could accommodate my request for an early check-in. It's a good place to stay at in my opinion.
Stayed 1 night in Dec 2024

6/10 Okay

William

The handle to the bathroom sink was dirty. It appeared to have soap or lotion on it. It was very noisy - the Arizona Highway 101 is a stone's throw from the property. The requirement to put a card into a power management slot to turn on the electrical power in the room is concerning (why) and aggravating.
Stayed 1 night in Dec 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay
It was a great stay. Staff was helpful and very friendly. Property was well kept and vey clean.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alpie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star
Stayed 2 nights in Dec 2024

10/10 Excellent

Rob, Hackensack

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Near shopping, restaurants and the Musical Instrument Museum.
Stayed 1 night in Dec 2024

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great - room was decent… odd that the ‘cleaning’ during my stay was just making the bed and straightening up. I was only there two nights, so no big deal, just thought it was odd the shower wasn’t cleaned. It’s always nice to have breakfast included!
Stayed 2 nights in Dec 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fix you key card issue
Overall solid stay. Room was clean upon arrival. Felt the double queens were “full” size but was “ensured” those were queens. Nonetheless friendly house cleaning. Front desk ok. Room keys only 1 of 2 would work had to continue to stop by front desk to get key re-programmed. Breakfast was good and clean lobby area.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sharon

Stayed 2 nights in Dec 2024