Home2 Suites by Hilton Phoenix Downtown

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Home2 Suites by Hilton Phoenix Downtown

Premium bedding, desk, laptop workspace, blackout curtains
Exterior
Lobby
Suite, 1 Bedroom | Living area | 50-inch Smart TV with digital channels, Netflix, streaming services
Property amenity

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly

Explore the area

Map
141 E JACKSON ST, Phoenix, AZ, 85004
  • Footprint Center
    1 min walk
  • Chase Field
    4 min walk
  • Phoenix Convention Center
    6 min walk
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    9 min drive

Room options

Studio, 1 King Bed, Accessible, Bathtub (Mobility)

  • Sleeps 3
  • 1 King Bed

Studio, 2 Queen Beds, Accessible (Mobility, Hearing, Roll-In Shower)

  • Sleeps 5
  • 2 Queen Beds

Studio, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • Sleeps 5
  • 2 Queen Beds

Studio, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Studio, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 5
  • 2 Queen Beds

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Home2 Suites by Hilton Phoenix Downtown

Hotel with a 24-hour fitness centre, steps from Footprint Center
A 24-hour fitness centre, a bar/lounge and a 24-hour business centre are available at this hotel. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area and a 24-hour front desk are on-site. Weekly housekeeping is available.
Home2 Suites by Hilton Phoenix Downtown offers 148 air-conditioned accommodations with coffee/tea makers and designer toiletries. This accommodation has separate dining areas and is furnished with double sofa beds and dining tables. Beds feature premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix.

Bathrooms include baths or showers and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Home2 Suites by Hilton Phoenix Downtown. During your stay, you're just a quick walk from Footprint Center. You'll find features such as free WiFi in public areas, plus a 24-hour gym and a bar.
  • Free Wi-Fi in some public areas
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and a lift
  • On-site recreation includes a 24-hour gym
  • Steps from Footprint Center and 6 minutes on foot from Phoenix Convention Center
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. There's an onsite 24-hour business centre. You can enjoy a drink at the bar/lounge. The business-friendly Home2 Suites by Hilton Phoenix Downtown also features a 24-hour fitness centre, coffee/tea in common area, and a front desk safe. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Phoenix hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Family friendly

  • Dining table
  • In-room sofa bed
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift (91 centimetre wide door)
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 150.00 per stay), plus a deposit of USD 75 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45.00 per day (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay (maximum USD150.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Home2 Suites By Hilton Phoenix
Home2 Suites by Hilton Phoenix Downtown Hotel
Home2 Suites by Hilton Phoenix Downtown PHOENIX
Home2 Suites by Hilton Phoenix Downtown Hotel PHOENIX

Home2 Suites by Hilton Phoenix Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 238 out of 332 reviews" "
Rating 8 - Good. 51 out of 332 reviews" "
Rating 6 - Okay. 18 out of 332 reviews" "
Rating 4 - Poor. 12 out of 332 reviews" "
Rating 2 - Terrible. 13 out of 332 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shannon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location and was within Walking distance of where we needed to go ~
Stayed 2 nights in Aug 2024

10/10 Excellent

Citlally

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near the stadium!!
Stayed 1 night in Aug 2024

4/10 Poor

Gina

Travelled with family
Liked: Cleanliness
Sad for a Hilton Hotel
Your website said it had a smoking area but there was not one. We received the room at the very end of 2 halls so every time we went to go outside it was a long hike. Then the halls smelled like weed so I guess that was ok to smoke that on the premises. Told them at check out did not seem to care. Breakfast was terrible, hot to go cups all leaked. Food and coffee really bad. Location was great for the footprint center.
Stayed 1 night in Aug 2024

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Angelica Charli

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2024

6/10 Okay

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly but appeared overwhelmed. Parking situation sucked. The lobby had no character
Stayed 1 night in Aug 2024

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five stars all around!
This hotel is the best. Rooms are spacious and super clean! Service was fantastic! They let us check in early which was great ! Also, we discovered Chase field, home of the Arizona Diamond backs was one block away so we went to a game. This hotel is like a block or two away from a nice selection of restaurants. Highly recommend !
Stayed 1 night in Aug 2024

8/10 Good

Ashley

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
The hotel was very clean and modern. Our room was spacious and I was very pleased. Only thing that was unfortunate was that it took nearly 7solid minutes to get the warm water on in the shower- so we wasted a lot of water just letting the shower run.
Stayed 1 night in Aug 2024

2/10 Terrible

Kristin

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Trisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need more front desk people but other than that all good.
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near Chase Field
Great visit. Very busy with a lot of guests checking at once. Staff did a fantastic job.
Stayed 1 night in Aug 2024

10/10 Excellent

rosalba

Stayed 1 night in Aug 2024

8/10 Good

Rita

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue I had was no one came to clean our room the whole time we were there (5 days). Trash over flowed, had to keep going to get fresh towels, tissue and soap. Everything else was very nice!
Stayed 5 nights in Aug 2024

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Giselle

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location
Stayed 1 night in Aug 2024

4/10 Poor

Ryan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Building seemed new-ish and the staff was friendly enough. Housekeeping was pretty poor. Floors not vacuumed, surfaces not wiped down. Valet parking is really your only option. Not a knock against the hotel but plan for another $40 a day (plus tip) for parking.
Stayed 1 night in Aug 2024

8/10 Good

Gabriella

Stayed 1 night in Aug 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect service nice rooms
Stayed 1 night in Aug 2024

10/10 Excellent

Cathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location location location
Had a great experience! The room was spacious and clean. I specifically chose something close to Chase Field and it was perfect to walk to. The breakfast buffet was always fully stocked. Would highly recommend.
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Stayed 2 nights in Jul 2024

10/10 Excellent

Angel

Stayed 1 night in Aug 2024