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Home2 Suites by Hilton Phoenix Downtown

3.0 star property

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Photo gallery for Home2 Suites by Hilton Phoenix Downtown

Premium bedding, desk, laptop workspace, blackout curtains
Coffee/tea maker, dining tables
Exterior
Suite, 1 Bedroom | Private kitchen | Coffee/tea maker, dining tables
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
141 E JACKSON ST, Phoenix, AZ, 85004
  • Footprint Center
    ‪1 min walk‬
  • Chase Field
    ‪4 min walk‬
  • Phoenix Convention Center
    ‪6 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

View all photos for Studio, 1 King Bed, Bathtub (Mobility)

Designer toiletries, hair dryer, towels, soap

Studio, 1 King Bed, Bathtub (Mobility)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Bathtub (Mobility)

Designer toiletries, hair dryer, towels, soap

Studio, 2 Queen Beds, Bathtub (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Studio, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

50-inch Smart TV with digital channels, Netflix, streaming services

Studio, 2 Queen Beds

  • Sleeps 3
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Hearing)

50-inch Smart TV with digital channels, Netflix, streaming services

Studio, 2 Queen Beds (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Private kitchen | Coffee/tea maker, dining tables

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed (Hearing)

Premium bedding, desk, laptop workspace, blackout curtains

Studio, 1 King Bed (Hearing)

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hampton Inn & Suites Phoenix Downtown

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (1291)
The price is €239
for 1 room
includes taxes & fees
2 Apr - 3 Apr
Hampton Inn & Suites Phoenix Downtown

About this property

Home2 Suites by Hilton Phoenix Downtown

Hotel with free breakfast, steps from Footprint Center
A 24-hour fitness centre, a bar/lounge and a 24-hour business centre are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, coffee/tea in a common area and a 24-hour front desk are on-site. Weekly housekeeping is available.
Home2 Suites by Hilton Phoenix Downtown offers 148 air-conditioned accommodations with coffee/tea makers and designer toiletries. This accommodation offers separate dining areas and includes dining tables. Beds feature premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix.

Bathrooms include baths or showers and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Home2 Suites by Hilton Phoenix Downtown. During your stay, you're just a quick walk from Chase Field. Free breakfast, free WiFi in public areas and a 24-hour gym are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Enjoy drinks at the bar/lounge
  • Valet parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and a lift
  • On-site recreation includes a 24-hour gym
  • Steps from Footprint Center and 4 minutes on foot from Chase Field
  • Cats and dogs welcome for a fee
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a 24-hour business centre on site. The business-friendly Home2 Suites by Hilton Phoenix Downtown also features a 24-hour fitness centre, coffee/tea in common area, and a front desk safe. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Phoenix hotel.

Guests are served a free buffet breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Dining table
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift (91 centimetre wide door)
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 150.00 per stay), plus a deposit of USD 75 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45.00 per day (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay (maximum USD150.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Home2 Suites By Hilton Phoenix
Home2 Suites by Hilton Phoenix Downtown Hotel
Home2 Suites by Hilton Phoenix Downtown PHOENIX
Home2 Suites by Hilton Phoenix Downtown Hotel PHOENIX

Home2 Suites by Hilton Phoenix Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 427 out of 593 reviews
Rating 8 - Good. 85 out of 593 reviews
Rating 6 - Okay. 44 out of 593 reviews
Rating 4 - Poor. 16 out of 593 reviews
Rating 2 - Terrible. 21 out of 593 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Stayed 2 nights in Nov 2024

10/10 Excellent

Leonard C.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, but parking is 1/2 the cost of the room. I parked and picked up my car.
Stayed 1 night in Dec 2024

4/10 Poor

Alvin

Travelled with family, Business traveller
Liked: Amenities
Disliked: Property conditions & facilities
The toilet was in unusable the time we were there. Did not flush just filled with water and bubbled. Parking was also a concern as there was a high fee for it when I could have drove in the back and parked myself. Why pay someone to park my car whe it is 10 feet away
Stayed 1 night in Dec 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Carlos

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff
Stayed 1 night in Dec 2024

6/10 Okay

Mahdi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Train passing
The hotel itself was great. But we woke up mid night by loud sound of a passing train. We found out the hotel is right beside the track. It took us an hour to get back to sleep but it wasn't over. Till morning there was a few other trains passing that makes it impossible to have good sleep. If you are going to that hotel ask for a room on there side of the building or not go at all.
Stayed 1 night in Dec 2024

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect nice and clean rooms
Stayed 1 night in Dec 2024

10/10 Excellent

Joshua

Stayed 1 night in Nov 2024

10/10 Excellent

Julian

Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and clean but housekeeping needs to clean around corners in the bathroom. The parking was not easy; self parking would be great.

8/10 Good

Ricardo

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Daisy

Stayed 1 night in Nov 2024

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming, right across the street from the Footprint Center for the Basketball game. Valet staff was quick. Rooms were clean and big. Nice to stay in a new property in central downtown.
Stayed 1 night in Dec 2024

10/10 Excellent

Dana

Stayed 3 nights in Nov 2024

8/10 Good

Jonathon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I really liked that it was directly across from Footprint center. We came to boxing matches and only had to cross the street.They also had awesome valet parking service. I would just send a text message and by the time I got downstairs my car was already waiting in front.
Stayed 1 night in Dec 2024

2/10 Terrible

Yanay

I'm very loyal customer of this company hotels, I'm custom to travel because my work, and I used to stay in Hilton Hotels, but i traveled from my city that it is far away 8 hours to came to watch the boxing fight, and I booked my room with them. i just went straight directly to the boxing because it was late, but my room was already paid and booked. Around 5: 40pm the front desk lady called me to let me know that my reservation was cancelled and selled to another persona because I didn't arrive at 3:00pm to check in. This is unrespected full, and unprofessional, this is the first time it happens to me, you can check in after the required time whenever you want to arrive because you already paid for that room. after the boxing finished, I went to the hotel to talk with them because I didn't have place to stay for the night, and they told me that they sell the room already to another person. As consequence of that I had to drive 8 hours back home because I didnt have a place to sleep. They selled it because somebody else paid more for the room, and it was easy for them to say " I didnt check in at 3:00" what part of the polize of the hotel it say that? I dont recommend this Hotel to anybody, because if they did that to me, they do with any one no matter if they are traveling with children or no. thanks God I didnt brough my children with me this time.
Stayed 1 night in Dec 2024

2/10 Terrible

Samantha

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Unfortunately I will not be returning to this property after the valet damaged our vehicle and when we notified the property they said to contact a third party, no sympathy, no customer service. Basically not their problem which is very unfortunate. Self parking isn’t even an option. We have never had this happen before. Now our car won’t start properly.
Stayed 1 night in Dec 2024

10/10 Excellent

Anselmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Zsuzsa

Stayed 2 nights in Nov 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is comfortable, clean, spacious and the breakfast was very good especially compared to other hotel chains. The only negative experience was the mandatory $45 valet fee. Service was good but overpriced.
Stayed 1 night in Dec 2024

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tracie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome accommodations!
Stayed 1 night in Dec 2024

10/10 Excellent

Shauntae

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Alana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kenneth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024