SureStay Plus Hotel by Best Western Tempe University

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for SureStay Plus Hotel by Best Western Tempe University

Interior detail
Lobby
Bar (on property)
Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed) | Premium bedding, down duvets, pillow-top beds, individually furnished
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, down duvets, pillow-top beds, individually furnished

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
1429 N Scottsdale Rd, Tempe, AZ, 85281
  • Tempe Town Lake
    ‪18 min walk‬
  • Arizona State University
    ‪2 min drive‬
  • Papago Park
    ‪9 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking, Kitchenette (with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

SureStay Plus Hotel by Best Western Tempe University

Family-friendly hotel with 24-hour business centre and 24-hour front desk
An outdoor pool, a 24-hour business centre and Access to hot tub are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning and laundry facilities.
SureStay Plus Hotel by Best Western Tempe University offers 118 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary newspapers. This individually furnished accommodation has separate dining areas. Pillowtop beds feature down duvets and premium bedding. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and Access to hot tub are on site.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Tempe University. During your stay, you'll be within walking distance of Arizona State University. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and convenience store
  • On-site recreation includes mini golf
  • Guests have great things to say about the helpful staff and the value of their stay
  • Just a 2-minute drive from Arizona State University and a few minutes from Desert Botanical Garden
SureStay Plus Hotel by Best Western Tempe University offers its guests an outdoor pool and Access to hot tub. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Barbecue grills, a vending machine, and multilingual staff are also featured at the family-friendly SureStay Plus Hotel by Best Western Tempe University. Free self parking is available.

This 3-star Tempe hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • Mini golf
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Pool gate
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Red Lion ASU
Red Lion Inn ASU
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Hotel Red Lion Inn & Suites Phoenix Tempe
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Red Lion

SureStay Plus Hotel by Best Western Tempe University Reviews

Reviews

6.8
Rating 10 - Excellent. 345 out of 1125 reviews" "
Rating 8 - Good. 213 out of 1125 reviews" "
Rating 6 - Okay. 205 out of 1125 reviews" "
Rating 4 - Poor. 169 out of 1125 reviews" "
Rating 2 - Terrible. 193 out of 1125 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Room comfort
Stayed 1 night in Oct 2024

8/10 Good

Janet

Stayed 1 night in Oct 2024

6/10 Okay

Brenda

Disliked: Property conditions & facilities
Was nice stay needed more towels only had one towel awash rag and hand towel for kings size room
Stayed 1 night in Oct 2024

2/10 Terrible

Tina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Cindy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not coming back
Coming into the hotel to check in, all we saw were cop cars driving around the building multiple times. At time of check in, it was more like we interrupted the guy at the check in desk. Not friendly. Breakfast was blame with no flavor and the machines for juices and hot water/ coffee were out. Not really recommending this location.
Stayed 1 night in Oct 2024

4/10 Poor

Tina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pictures posted on Hotels com website were not as experienced or room we stayed in. The couch was very very old and dirty. No towels in bathroom and the floor tiles were bumpy. Outside area was not well maintained, as pictured. Very disappointing for the price i paid!!
Stayed 1 night in Oct 2024

10/10 Excellent

Kaylee

Stayed 1 night in Oct 2024

2/10 Terrible

Ryan

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

Celena

Disliked: Cleanliness
Stayed 1 night in Oct 2024

6/10 Okay

Stacey

The check in was quick & easy. There were no instructions provided about the free WiFi & I had to call twice to be provided the correct information. Requested more towels brought to the room & finally had to go to the front desk to get them myself after 2 1/2 hours. A/C was very noisy. Surrounding neighborhood didn't feel safe.
Stayed 2 nights in Oct 2024

8/10 Good

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was fine, stay was fine. The included breakfast was not great. Powdered eggs, microwave bacon, juice machine and coffee machine were out of order, bananas were all brown, little tangerines looked bad. I didn't expect a lot, but some effort would have been nice. Hubby enjoyed the waffles, though. Have definitely had better at a Best Western.
Stayed 2 nights in Oct 2024

10/10 Excellent

Vera

Stayed 1 night in Aug 2024

10/10 Excellent

Dalaya

Stayed 2 nights in Sep 2024

4/10 Poor

Stephanie

Disliked: Property conditions & facilities
Stayed 5 nights in Oct 2024

4/10 Poor

LIANG

Travelled with family
Disliked: Staff & service, property conditions & facilities
inefficient management and bad service.
On Sept 28th, we arrived at hotel about 3:30pm; however, the room not ready until 6:00pm. The manager told us they are short of people to clean rooms. Another 3 groups of family were waiting at the front desk. Besides that, there were not enough towels in bathroom, when I called the front desk, the guy told us to bring the towel to our room, but he never showed up. Overall, inefficient management and bad service.
Stayed 1 night in Sep 2024

4/10 Poor

Jennifer

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty furniture in room, dirty pair of socks on the table by pool, one bath towel, none by pool, terrible powdered eggs, no coffee (maker wasn’t working in room and no coffee made or working brewing machine at breakfast, fruit was nearing rotten. It was rather shocking really. Staff is really terrific though. You should provide them with better facility to work in.
Stayed 1 night in Oct 2024

6/10 Okay

Tom

Business traveller
Food was late out and the following day to replenish it took a long time. Crew and I didnt have time to wait.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dalaya

Stayed 3 nights in Sep 2024

10/10 Excellent

Colin, Bedford

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel for the price! All I did was sleep and leave so I didn’t really experience the facility at all. But the cost was extremely reasonable so I as happy
Stayed 1 night in Sep 2024

6/10 Okay

Shannon

Stayed 1 night in Oct 2024

4/10 Poor

Jesus

Stayed 1 night in Sep 2024

4/10 Poor

Anayiah

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Overall had a horrible stay at this location. Was a bit difficult to find and the pictures of the room were very misleading. The toilet broke in my bathroom and it took all day for maintenance to come look at it. I was also only given one towel for the entire time I was there. The couch was filthy. Will not stay here again
Stayed 2 nights in Sep 2024

6/10 Okay

Christian

Liked: Staff & service, property conditions & facilities
It was ok.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Bed was smaller than booked. Only one bath towel was in room, as well as no bath mat towel. Toilet seat was loose. Bathroom sink was missing stopper
Stayed 1 night in Sep 2024