SureStay Plus Hotel by Best Western Tempe University

3.0 star property

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Photo gallery for SureStay Plus Hotel by Best Western Tempe University

Interior detail
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, down duvets, pillow-top beds, individually furnished
Bar (on property)
Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed) | Premium bedding, down duvets, pillow-top beds, individually furnished
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Hot tub
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
1429 N Scottsdale Rd, Tempe, AZ, 85281
  • Tempe Town Lake
    ‪18 min walk‬
  • Arboretum at Arizona State University
    ‪2 min drive‬
  • Arizona State University
    ‪2 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking, Kitchenette (with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

SureStay Plus Hotel by Best Western Tempe University

Family-friendly hotel with 24-hour business centre and 24-hour front desk
An outdoor pool, a 24-hour business centre and Access to hot tub are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning and laundry facilities.
SureStay Plus Hotel by Best Western Tempe University offers 118 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary newspapers. This individually furnished accommodation has separate dining areas. Pillowtop beds feature down duvets and premium bedding. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and Access to hot tub are on site.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Tempe University. During your stay, you'll be within walking distance of Arizona State University. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and convenience store
  • On-site recreation includes mini golf
  • Guests have great things to say about the value of their stay and the helpful staff
  • Just a 2-minute drive from Arizona State University and a few minutes from Desert Botanical Garden
SureStay Plus Hotel by Best Western Tempe University offers its guests an outdoor pool and Access to hot tub. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Barbecue grills, a vending machine, and multilingual staff are also featured at the family-friendly SureStay Plus Hotel by Best Western Tempe University. Free self parking is available.

This 3-star Tempe hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • Mini golf
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Pool gate
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Red Lion ASU
Red Lion Inn ASU
Red Lion Inn Phoenix Tempe ASU
Red Lion Phoenix Tempe ASU
Red Lion Inn Phoenix/Tempe ASU Tempe
Red Lion Inn Phoenix/Tempe ASU
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Tempe Red Lion Inn & Suites Phoenix Tempe Hotel
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Red Lion
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Red Lion Inn
Red Lion

SureStay Plus Hotel by Best Western Tempe University Reviews

Reviews

6.6
Rating 10 - Excellent. 350 out of 1147 reviews
Rating 8 - Good. 213 out of 1147 reviews
Rating 6 - Okay. 207 out of 1147 reviews
Rating 4 - Poor. 175 out of 1147 reviews
Rating 2 - Terrible. 202 out of 1147 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Joel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
There were no towels in the room..Had to ask twice for them and they gave me two shower towels and no face cloths or floor mats for shower.Ridiculous.
Stayed 1 night in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
I like it all except for the shower left too much water on the bathroom floor. Poor design.
Stayed 1 night in Nov 2024

2/10 Terrible

Brandon

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Extremely dirty. Hair on couches and in bathroom. I would not recommend.
Stayed 1 night in Nov 2024

2/10 Terrible

Lonnie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unexpected charge i never got to check in.
Stayed 1 night in Nov 2024

8/10 Good

Rogatien, Strathroy

Travelled with family
Convenient location to airport and restaurants. Easy check in / out. Front counter staff was good.
Stayed 1 night in Nov 2024

6/10 Okay

Ann

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hot tub did not work
Stayed 1 night in Nov 2024

10/10 Excellent

rangarirai

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

4/10 Poor

Tinh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I won’t return
Stayed 2 nights in Nov 2024

10/10 Excellent

Janet

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Property was good but I did not have any towels in the room. Empty tissue box and tv was not connected to wall socket. When connecting to socket, socket panel fell off(was not screwed on). Pool also did not have any towels and when there was, there was only small ones. One side of pool bar handle removed and small steel bar still left and became a hazard for kids. Kids were almost injured. Breakfast was good. Staff was great. I forgot my ice pack in freezer and wasn’t able to return for it. Does housekeeping let management or other staff know that customers forgot small things in room? Courtesy call? Overall stay was good. Thank you
Stayed 1 night in Nov 2024

4/10 Poor

Ralph

Dirty, beat up, and in a rough neighborhood
Stayed 2 nights in Nov 2024

2/10 Terrible

Byron

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Ruby

Liked: Cleanliness, staff & service, room comfort
Scottsdale
The room was clean. Bed was comfortable. The hotel needs maintenance upgrades. The breakfast area, none of the juice or coffee dispenses were operational. The front door to the hotel check in did not close completely. The whole hotel had a very chemical fragrance.
Stayed 1 night in Nov 2024

6/10 Okay

Russell

Stayed 1 night in Nov 2024

2/10 Terrible

Weichuan

Disliked: Cleanliness, staff & service, property conditions & facilities
They cancelled my reservation for no reasons.
Stayed 1 night in Nov 2024

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
Do not stay here. Not up to best western standards. Human hairs everywhere including the bed. I don’t think they change the bedding.
Stayed 1 night in Nov 2024

4/10 Poor

marjorie

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Bathroom tub there’s a hair and rooms with toys stuff. Not sure bed sheet change.
Stayed 1 night in Nov 2024

8/10 Good

Ebo

Stayed 1 night in Jul 2024

6/10 Okay

Autumn

Liked: Cleanliness
Disliked: Amenities
There was no mention of a $100 deposit at booking. Hot tub was cold and coffee machine was out of order.
Stayed 1 night in Nov 2024

10/10 Excellent

Ligia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and rooms are big and comfy. Loved the mini kitchen and free breakfast just sucks they didn’t have much since they ran out of sugar, creamer, coffee they only had de-cafe and only egg whites. They said their orders didn’t come in which I understand but I drank the de-cafe would have liked at least sugar. Besides that great places to eat nearby which we did for day 2 and 3 for our trip.
Stayed 2 nights in Sep 2024

8/10 Good

Richard, Tuolumne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No coffee in the breakfast area.
Stayed 2 nights in Oct 2024

6/10 Okay

Ghassan, Rancho Cucamonga

Business traveller
Very noisy breakfast was not good
Stayed 1 night in Oct 2024

6/10 Okay

Leonard

Liked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Room comfort
Stayed 1 night in Oct 2024

8/10 Good

Janet

Stayed 1 night in Oct 2024

6/10 Okay

Brenda

Disliked: Property conditions & facilities
Was nice stay needed more towels only had one towel awash rag and hand towel for kings size room
Stayed 1 night in Oct 2024