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Residence Inn Phoenix NW/Surprise

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Inn Phoenix NW/Surprise

Lobby lounge
Restaurant
Lobby lounge
Desk, iron/ironing board, free cots/infant beds, free WiFi
Outdoor pool

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • Hot tub
    Hot tub
  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly

Explore the area

Map
16418 N Bullard Avenue, Surprise, AZ, 85374
  • Surprise Stadium
    7 min walk
  • Banner Del E Webb Medical Center
    6 min drive
  • Uptown Alley
    6 min drive
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    45 min drive

Room options

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Fireplace (Hearing Accessible)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom, Fireplace (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Hearing Accessible)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 2 Bedrooms (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Fireplace

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom, Non Smoking, Fireplace

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 2 Bedrooms, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Holiday Inn Express Surprise, an IHG Hotel
Pool
Hot tub
Breakfast included
Parking included
4.7 out of 5, Exceptional, (1003)
The price is €147
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Holiday Inn Express Surprise, an IHG Hotel

About this property

Residence Inn Phoenix NW/Surprise

Hotel in Surprise with free breakfast and 24-hour health club
Along with an outdoor pool, this smoke-free hotel has a 24-hour health club and a snack bar/deli. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, Access to hot tub and coffee/tea in a common area. Housekeeping is available on request.
Residence Inn Phoenix NW/Surprise offers 116 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Smart televisions come with cable channels and Netflix. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Residence Inn Phoenix NW/Surprise, you're just a quick walk from Surprise Stadium. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • 7 minutes on foot from Surprise Stadium and a 2-minute drive from Sun Village Golf Course
  • Pets welcome for a fee
Residence Inn Phoenix NW/Surprise offers its guests an outdoor pool, a 24-hour health club, and Access to hot tub. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 420 square feet (39 square metres) and includes conference space. The business-friendly Residence Inn Phoenix NW/Surprise also features barbecue grills, a garden, and a picnic area. Self parking is free.

This 3-star Surprise hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 420 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 100 per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Aparthotel NW/Surprise Phoenix
Residence Inn Phoenix NW/Surprise
Residence Inn Phoenix NW/Surprise Aparthotel Surprise
Residence Inn Phoenix NW/Surprise Aparthotel
Residence Inn By Marriott Phoenix Nw Surprise Hotel Surprise
Residence Inn Phoenix NW/Surprise Surprise
Resince Phoenix NWSurprise Su
Phoenix Nw Surprise Surprise
Residence Inn Phoenix NW/Surprise Hotel
Residence Inn Phoenix NW/Surprise Surprise
Residence Inn Phoenix NW/Surprise Hotel Surprise

Residence Inn Phoenix NW/Surprise Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 457 out of 549 reviews" "
Rating 8 - Good. 75 out of 549 reviews" "
Rating 6 - Okay. 7 out of 549 reviews" "
Rating 4 - Poor. 5 out of 549 reviews" "
Rating 2 - Terrible. 5 out of 549 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Front desk staff was great ! I enjoyed the breakfast service and the staff was great !
Stayed 9 nights in Jun 2024

10/10 Excellent

Hazel

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I've stayed in ever I will always go back to this location. The staff is extraordinary excellence!
Stayed 2 nights in Jul 2024

10/10 Excellent

Edward

Stayed 2 nights in Jun 2024

10/10 Excellent

Eliyah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Ervin

Stayed 1 night in May 2024

10/10 Excellent

Paige

Stayed 1 night in May 2024

10/10 Excellent

Ervin

Stayed 1 night in May 2024

10/10 Excellent

Robert Loren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to Phoenix looking to buy/move there. We stayed 6 nights and every time we entered or exited the hotel the staff was there to welcome us. The staff (breakfast area, housekeeping, front desk) was excellent! We will be back again....Thank you!
Stayed 6 nights in May 2024

10/10 Excellent

Katherine

Stayed 4 nights in May 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

6/10 Okay

Mr. Thomas James

Travelled with group
Liked: Cleanliness, staff & service
Looks like the hotel needs a little updating. And at these prices, it shouldnt need anythi g. Lastly, there's nothing near the hotel.
Stayed 4 nights in Mar 2024

10/10 Excellent

Niko

Liked: Cleanliness, staff & service, property conditions & facilities
I love this place Ive stayed here in the past and will keep coming back!
Stayed 2 nights in Jan 2024

10/10 Excellent

Maureen

Stayed 3 nights in Jan 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was spacious and clean. Kitchen is showing a little wear but still was very good to have. Walls are thin and there was so much banging outside my room (next room perhaps) that I actually thought someone broke in to my room.
Stayed 3 nights in Jan 2024

10/10 Excellent

Ritha

Stayed 3 nights in Dec 2023

10/10 Excellent

renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip to football camp!
We had a great stay! Only thing the fire alarm blasted in the middle of the night, but they let us stay a couple hours after check out time. Breakfast had some quiche bowls that were tasty!
Stayed 1 night in Dec 2023

8/10 Good

Gene

Travelled with partner
Liked: Cleanliness, property conditions & facilities
When we called to see if we had a full kitchen they assured us all the suites had a full kitchen. When we got there that wasn’t the case and they could not accommodate us with one. We were there to cook some home cooked meals for our 93 year old mother. Very disappointed!
Stayed 4 nights in Dec 2023

10/10 Excellent

Holly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Barry

Travelled with family
Staff is friendly and accommodating, the room is clean and comfortable.
Stayed 4 nights in Nov 2023

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay☀️
Relaxing environment, wonderful sitting areas (inside and out), fantastic-free breakfast variety provided (The small hot breakfast quiches are delicious), clean pleasant environment. The employees were phenomenal; friendly and so helpful!! Our favorite place to stay in Surprise, AZ ☀️
Stayed 3 nights in Oct 2023

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Stayed 2 nights in Oct 2023

10/10 Excellent

T. Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Staff was amazing and the hotel was clean and accommodating.
Stayed 3 nights in Sep 2023