8/10 Good
Sharon R.
17 Nov 2024
Liked: Cleanliness
Beautiful home, interesting stay
Beautiful home and pool, however the day we checked in the front door hinges and screws were coming out of the front door frame. I notified management that we could try if we had a screw driver. They told me I can see if they have one on property in locker but everything was locked up. My husband bought a screw driver and tried to fix it but all the screws were stripped. We left to go to my son’s rehearsal dinner. I had to drive my daughter back fast so I didn’t miss the speeches, but when I got back to the home we couldn’t get into the home due to the front door still being off the hinges, therefore the front door lock wasn’t working. We contacted the management but they said it would take 30 min until the locksmith could arrive. However, it took another hour by the time the locksmith arrived. In the meantime, I missed my son’s rehearsal dinner speeches and my husband’s speech. Luckily, he tried to fix the hinges and screws the best he could but the frame was cracked and said it needs to be fixed by owner. The rest of the stay the door worked ok but I can’t replace missing my son’s rehearsal dinner. The next issue was the drain in the master shower didn’t drain for 24 hours resulting in flooding all over the bathroom floor. There were only 2 TVs and bedroom TV wasn’t hooked up. If these issues were fixed it would be a perfect stay .
Sharon R.
Stayed 4 nights in Nov 2024