Staybridge Suites Phoenix - Biltmore Area by IHG

3.0 star property

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Photo gallery for Staybridge Suites Phoenix - Biltmore Area by IHG

Property amenity
Exterior
Full-sized fridge, microwave, stovetop, dishwasher
Exterior
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
2940 N GREENFIELD RD, Phoenix, AZ, 85016
  • Phoenix Children's Hospital
    ‪6 min walk‬
  • Biltmore Fashion Park
    ‪5 min drive‬
  • Saint Joseph's Hospital and Medical Center
    ‪5 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪12 min drive‬

Room options

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Bedrooms, Kitchen

  • 70 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Accessible, Kitchen (Hearing)

  • 70 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Studio Suite, 1 King Bed, Accessible, Kitchen (Accessible Tub)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

  • 51 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

  • 61 sq m
  • Sleeps 6
  • 2 Queen Beds

Studio Suite, Kitchen

  • 48 sq m
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

Studio Suite, 1 King Bed, Kitchen

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Hearing)

  • 48 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 2 Bedrooms, Kitchen

  • 60 sq m
  • Sleeps 8
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible, Kitchen (Hearing)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Queen Bed, Kitchen

  • 48 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Kitchen

  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Kitchen

  • 48 sq m
  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 King Bed, Accessible, Kitchen (Roll-In Shower)

  • 52 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds, Kitchen

  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Kitchen

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds, Accessible, Kitchen (Accessible Tub)

  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Accessible, Kitchen (Hearing)

  • 53 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Staybridge Suites Phoenix - Biltmore Area by IHG

Suburban Phoenix hotel in Encanto with free breakfast
Along with an outdoor pool, this hotel has a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include Access to hot tub, coffee/tea in a common area and a business centre. Weekly housekeeping is available.
Staybridge Suites Phoenix - Biltmore Area by IHG offers 106 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes dining tables. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a weekly basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Staybridge Suites Phoenix - Biltmore Area by IHG. During your stay, you're just a quick walk from Phoenix Children's Hospital. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by foot from Phoenix Children's Hospital and a 5-minute drive from Biltmore Fashion Park
  • Cats and dogs welcome for a fee (restrictions apply)
Staybridge Suites Phoenix - Biltmore Area by IHG offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. A 24-hour business centre and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Barbecue grills, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Staybridge Suites Phoenix - Biltmore Area by IHG. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Phoenix hotel.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception on selected days.

Languages

Bosnian, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests traveling with pets must present their pet's current vaccination record at check-in.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per week
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Phoenix Biltmore Area
Staybridge Suites Phoenix Biltmore Area an IHG Hotel
Staybridge Suites Phoenix - Biltmore Area by IHG Hotel
Staybridge Suites Phoenix - Biltmore Area by IHG Phoenix
Staybridge Suites Phoenix - Biltmore Area by IHG Hotel Phoenix

Staybridge Suites Phoenix - Biltmore Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 364 out of 552 reviews
Rating 8 - Good. 115 out of 552 reviews
Rating 6 - Okay. 38 out of 552 reviews
Rating 4 - Poor. 16 out of 552 reviews
Rating 2 - Terrible. 19 out of 552 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ISMAEL

Stayed 2 nights in Nov 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable room. Courteous staff. Complimentary breakfast was very good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Karla

Travelled with family
Liked: Amenities
It had convenient access to freeways. I understand they only clean the rooms once a week, but it was silly they cleaned our room the day before we left! It would be nice to have the garbage emptied and clean towels delivered and the dirty towels taken out of the room. The front desk was very willing to give out linens and garbage liners. Nice front desk people and the kitchen people were nice.
Stayed 8 nights in Nov 2024

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the staff was friendly.
Stayed 2 nights in Nov 2024

8/10 Good

Maria, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Great breakfast. Quiet. Nice accommodations.
Stayed 5 nights in Nov 2024

10/10 Excellent

Lizbeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Carla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Very conveniently located to Phoenix Children’s Hospital! Very quiet and comfortable. Kind staff
Stayed 3 nights in Nov 2024

4/10 Poor

Catherine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Had reservation for a king suite. They gave away our room and said they were overbooked. Received a double queen room. Unhappy with room and staff attitude.
Stayed 1 night in Nov 2024

10/10 Excellent

Kristy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, great place to stay with kids.
Stayed 5 nights in Oct 2024

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is on the edge of Phoenix Biltmore area near Phoenix Children's Hospital. We felt safe inside the property and parking lot. The furnishings could be updated but having said that, the hotel was very clean and well kept. The bed linens, pillows and mattresses were excellent and we all slept comfortably. The complimentary breakfast was excellent. The servers were wonderful and the bonus social hour was a nice touch. The pool and outdoor area were nice and very well kept.The Front desk and Housekepping were very accomodating We stayed 7 days and it was a great experience. .
Stayed 7 nights in Oct 2024

8/10 Good

Kevin

Travelled with family
Liked: Staff & service, amenities
Overall, this property worked well for our week long stay in Phoenix. Due to staffing shortages that were disclosed upon arrival, things were less tidy than even the front desk staff would have liked. Even so, the front desk was extremely accomodating each day we were there. Not only were they ALL very kind, they each were quite personable and interacted with us as though we were appreciated for choosing this hotel for our stay. Thank you to everyone at the Staybridge Biltmore who made our time in Phoenix comfortable. FYI, the beds were very good quality beds and we slept well every night because of this.
Stayed 7 nights in Oct 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!!!ill come back again and ill highly recommend. Thank you.
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for everything everything does wonderful. I love to stay there and definitely we come back very soon. Thank you so much everybody in there wonderful job.
Stayed 8 nights in Oct 2024

10/10 Excellent

Clara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s my first time staying in Staybridge Suites. I used to stay in Homewood Suites of Hilton. It happened that I need to visit nearby in this area. The room is very clean. Room setup is great. It is a suite type hotel with full size fridge and small stove. The AC unit is very good that I can control it for my room, unlike most of the hotels, being central AC but you can adjust the room temp a little bit by the room thermostat which will all of a sudden blowing loud in the middle of the night. The breakfast is great, the hotel staff is working hard to refill the breakfast items and wiping the counters clean. Staff are all very friendly. Love everything and for sure coming back.
Stayed 1 night in Oct 2024

8/10 Good

Creshonae

Liked: Cleanliness, amenities, property conditions & facilities
Perfect. Highly recommend l. Customer service needs work but otherwise great
Stayed 3 nights in Sep 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean nice hotel super dark rooms so got to sleep in. On site parking even with late check in. Breakfast was good. Basic nice extra.
Stayed 1 night in Sep 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, property conditions & facilities
Cool spot
Stayed 1 night in Sep 2024

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only stayed 2 days but it was very good. The staff was friendly and helpful. The bed was very comfortable. No complaints!
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ifrah

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was amazing in every way and I recommend to you all
Stayed 1 night in Sep 2024

4/10 Poor

Edel

Disliked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Bruce

Stayed 2 nights in Aug 2024

10/10 Excellent

Christine

Stayed 3 nights in Aug 2024