2/10 Hirveä
Christopher
Liikematkailija
5.2.2025
My first real Orbitz Disaster:
And I’ve been an Orbitz customer for years
Recently, I was discharged early from a hospital in Phoenix because my insurance stopped paying for my treatment. I am from out of state and had a back injury and was unable to walk.. needing lodging quickly I made a reservation at this Super 8 hotel but my discharge date was changed. I attempted to cancel or change the reservation through Orbitz, but was unable. I then called the hotel trying to change the reservation or cancel it. I was told this was not possible. the manager of the hotel phoned me I and explained my situation. He agreed to just charge me the no-show fee, which was one day stay and some few extra dollars.. when I looked at my credit card online they had charged me the entire amount of the reservation, almost $600, and I never set foot in the place. I contacted Orbitz again and told them what this Super 8 was doing. They attempted to convince the hotel to only charge me the no-show fee but they refused. I have no choice but to dispute the entire transaction with my credit card company. If they do not refund the money minus the no-show fee, I’m going to make life as difficult as possible for them.
Christopher
Yöpyi 6 yötä tammikuussa 2025